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--></style></head><body lang="EN-US" link="#0563C1" vlink="#954F72" style="word-wrap:break-word"><div class="WordSection1"><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Verdana","sans-serif";color:#1f497d">Peter:</span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Verdana","sans-serif";color:#1f497d"> </span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Verdana","sans-serif";color:#1f497d">I have only purchased one set of Fortress batteries.  There have been issues, I am sure many of them self-induced.  Fortress has been overall very responsive.  There have been a few days where I could not get through to technical support but with persistence I always manage.  Fortress has offered truck–roll compensation at a reasonable rate as well.</span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Verdana","sans-serif";color:#1f497d"> </span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Verdana","sans-serif";color:#1f497d">William Miller</span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Verdana","sans-serif";color:#1f497d"> </span></p><div><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:#1f497d">Miller Solar</span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:#1f497d">17395 Oak Road, Atascadero, CA 93422</span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:#1f497d">805-438-5600</span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:#1f497d"><a href="http://www.millersolar.com/"><span style="color:blue">www.millersolar.com</span></a></span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:#1f497d">CA Lic. 773985</span></p><p class="MsoNormal"><span style="color:#1f497d"> </span></p></div><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Verdana","sans-serif";color:#1f497d"> </span></p><div><div style="border:none;border-top:solid #b5c4df 1.0pt;padding:3.0pt 0in 0in 0in"><p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> RE-wrenches [mailto:<a href="mailto:re-wrenches-bounces@lists.re-wrenches.org">re-wrenches-bounces@lists.re-wrenches.org</a>] <b>On Behalf Of </b>Peter Giroux via RE-wrenches<br><b>Sent:</b> Wednesday, February 14, 2024 6:47 AM<br><b>To:</b> 'RE-wrenches'<br><b>Cc:</b> <a href="mailto:pgiroux@mindspring.com">pgiroux@mindspring.com</a><br><b>Subject:</b> [RE-wrenches] Fortress</span></p></div></div><p class="MsoNormal"> </p><p class="MsoNormal">Good morning my fellow wrenchers. While I see the comments on SunPower and the challenges, are any of you having similar issues with Fortress? Their bms boards from the early classics have not held up and even after replacement there are still issues ( parallel batteries and stand alone not showing accurate #’s,  ). While support has been, well supportive, the issues persist. Any thoughts or fixes you have come up with?? I just had a customer unplug the coms cable from their sol-ark and bring their readings to volts VS %% and it is starting to work a bit better. Any and all help or ideas appreciated.</p><p class="MsoNormal"> </p><p class="MsoNormal">Thx<br>peter Giroux</p><p class="MsoNormal">American Solar</p><p class="MsoNormal">Norcross Ga</p></div></body></html>