<div dir="auto">What is the magic extension number?<br clear="all"><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><br>William Miller<br>Miller Solar.com<br>805-438-5600<br><a href="http://www.millersolar.com">www.millersolar.com</a><br></div></div></div><div><br></div><div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Oct 24, 2023 at 11:24 AM Dave Angelini Offgrid Solar via RE-wrenches <<a href="mailto:re-wrenches@lists.re-wrenches.org">re-wrenches@lists.re-wrenches.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-size:12pt;font-family:Verdana,Geneva,sans-serif">
<div id="m_1047378372720615712signature">Some of you folks are using really old Phone info. The number changed almost 3 years ago I believe.<br>
<pre><span style="font-size:12pt">1 833 391 8640 5 am to 8 pm Pacific time</span> </pre>
<pre><strong><span style="font-size:small">Dave Angelini Offgrid Solar
"we go where powerlines don't"
<a href="http://members.sti.net/offgridsolar/" rel="noopener" target="_blank"> </a><a style="color:blue;font-size:11px;font-family:'Lucida Grande',Verdana,Arial,Helvetica,sans-serif;font-weight:400;background-color:#ffffff" href="https://offgridsolar1.com/" rel="noopener noreferrer" target="_blank"><span style="font-size:12pt">https://offgridsolar1.com/</span></a><a href="http://members.sti.net/offgridsolar/" rel="noopener" target="_blank"> </a>
e-mail <a href="mailto:offgridsolar@sti.net" target="_blank">offgridsolar@sti.net</a>
text 209 813 0060</span></strong></pre>
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<p id="m_1047378372720615712reply-intro">On 2023-10-24 10:38 am, Dave Angelini Offgrid Solar via RE-wrenches wrote:</p>
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<pre> <img src="http:///tuxedo/?_task=mail&_id=20582234465380aef0f081&_action=display-attachment&_file=rcmfile1698171631045784800"></pre>
<pre><strong><span style="font-size:small">Dave Angelini Offgrid Solar
"we go where powerlines don't"
<a href="http://members.sti.net/offgridsolar/" rel="noopener noreferrer" target="_blank"> </a><a style="color:blue;font-size:11px;font-family:'Lucida Grande',Verdana,Arial,Helvetica,sans-serif;font-weight:400;background-color:#ffffff" href="https://offgridsolar1.com/" rel="noopener noreferrer" target="_blank"><span style="font-size:12pt">https://offgridsolar1.com/</span></a><a href="http://members.sti.net/offgridsolar/" rel="noopener noreferrer" target="_blank"> </a>
e-mail <a href="mailto:offgridsolar@sti.net" rel="noreferrer" target="_blank">offgridsolar@sti.net</a>
text 209 813 0060</span></strong></pre>
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<p id="m_1047378372720615712v1reply-intro">On 2023-10-23 8:16 pm, Vince McClellan via RE-wrenches wrote:</p>
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<div dir="ltr">Hi Michael
<div>I appreciate the info. I'll give that a try tomorrow. Even though I haven't used Schneider equipment much in the last few years, I still have a bunch of systems out there with their products. </div>
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<p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Georgia;color:#500050;background-color:transparent;vertical-align:baseline;white-space:pre-wrap">Vince McClellan</span></p>
<p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Georgia;color:#500050;background-color:transparent;vertical-align:baseline;white-space:pre-wrap">Energy Design</span></p>
<p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Georgia;color:#500050;background-color:transparent;vertical-align:baseline;white-space:pre-wrap">NABCEP PV Installation Professional</span></p>
<p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Georgia;color:#500050;background-color:transparent;vertical-align:baseline;white-space:pre-wrap">p. </span><span style="font-size:11pt;font-family:Georgia;color:#1155cc;background-color:transparent;vertical-align:baseline;white-space:pre-wrap">(541) 485-8122</span><span style="font-size:11pt;font-family:Georgia;color:#500050;background-color:transparent;vertical-align:baseline;white-space:pre-wrap"> f. </span><span style="font-size:11pt;font-family:Georgia;color:#1155cc;background-color:transparent;vertical-align:baseline;white-space:pre-wrap">(541) 338-8202</span></p>
<span><span><br></span></span>
<p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Arial;color:#500050;background-color:transparent;vertical-align:baseline;white-space:pre-wrap">If you have received this email and are not the intended recipient, please delete this email. Copying or using any part, content, or attachment of this email is strictly prohibited. </span></p>
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<div dir="ltr">On Mon, Oct 23, 2023 at 5:36 PM Michael Morningstar via RE-wrenches <<a href="mailto:re-wrenches@lists.re-wrenches.org" rel="noreferrer" target="_blank">re-wrenches@lists.re-wrenches.org</a>> wrote:</div>
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<div dir="ltr">Vince,
<div>You'll want to register with them and get the "special number". You'll also get the grid code password. I tried reaching them two weeks ago and last week and couldn't get through. Kinda bummed as Schneider has been my go to for several years.</div>
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<div dir="ltr">On Mon, Oct 23, 2023 at 5:29 PM Vince McClellan via RE-wrenches <<a href="mailto:re-wrenches@lists.re-wrenches.org" rel="noreferrer" target="_blank">re-wrenches@lists.re-wrenches.org</a>> wrote:</div>
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<div>Hello</div>
<div>Have any of you been in contact with tech support at Schneider? I haven't worked with their equipment in several years. I'm working on repairing another contractor's system, and when I tried to call tech support in the middle of the day, no one answered the call. I remember several years ago there was a special number to press once you were in the Schneider tech support answering system, but if you followed the prompts you wouldn't actually get to tech support. </div>
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<div>Thanks in advance to anyone who can help, </div>
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<p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Georgia;color:#500050;background-color:transparent;vertical-align:baseline;white-space:pre-wrap">Vince McClellan</span></p>
<p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Georgia;color:#500050;background-color:transparent;vertical-align:baseline;white-space:pre-wrap">Energy Design</span></p>
<p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Georgia;color:#500050;background-color:transparent;vertical-align:baseline;white-space:pre-wrap">NABCEP PV Installation Professional</span></p>
<p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Georgia;color:#500050;background-color:transparent;vertical-align:baseline;white-space:pre-wrap">p. </span><span style="font-size:11pt;font-family:Georgia;color:#1155cc;background-color:transparent;vertical-align:baseline;white-space:pre-wrap">(541) 485-8122</span><span style="font-size:11pt;font-family:Georgia;color:#500050;background-color:transparent;vertical-align:baseline;white-space:pre-wrap"> f. </span><span style="font-size:11pt;font-family:Georgia;color:#1155cc;background-color:transparent;vertical-align:baseline;white-space:pre-wrap">(541) 338-8202</span></p>
<span><span><br></span></span>
<p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Arial;color:#500050;background-color:transparent;vertical-align:baseline;white-space:pre-wrap">If you have received this email and are not the intended recipient, please delete this email. Copying or using any part, content, or attachment of this email is strictly prohibited. </span></p>
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<p style="margin:0px;font:18px Helvetica;min-height:22px"> </p>
<p style="margin:0px;font:18px Helvetica">Michael Morningstar</p>
<p style="margin:0px;font:18px Helvetica"> </p>
<p style="margin:0px;font:18px Helvetica">Morningstar Electric</p>
<p style="margin:0px;font:18px Helvetica">PO Box 1494</p>
<p style="margin:0px;font:18px Helvetica">Mount Shasta, CA 96067</p>
<p style="margin:0px;font:18px Helvetica">530-921-0560</p>
<p style="margin:0px;font:18px Helvetica"><a href="mailto:mjmorningstar@gmail.com" rel="noreferrer" target="_blank">mjmorningstar@gmail.com</a></p>
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