<div dir="ltr">Vince,<div>You'll want to register with them and get the "special number". You'll also get the grid code password. I tried reaching them two weeks ago and last week and couldn't get through. Kinda bummed as Schneider has been my go to for several years.</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, Oct 23, 2023 at 5:29 PM Vince McClellan via RE-wrenches <<a href="mailto:re-wrenches@lists.re-wrenches.org">re-wrenches@lists.re-wrenches.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div>Hello</div><div>Have any of you been in contact with tech support at Schneider? I haven't worked with their equipment in several years. I'm working on repairing another contractor's system, and when I tried to call tech support in the middle of the day, no one answered the call. I remember several years ago there was a special number to press once you were in the Schneider tech support answering system, but if you followed the prompts you wouldn't actually get to tech support. </div><div><br></div><div>Thanks in advance to anyone who can help, </div><br clear="all"><div><div dir="ltr" class="gmail_signature"><div dir="ltr"><span><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Georgia;color:rgb(80,0,80);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">Vince McClellan</span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Georgia;color:rgb(80,0,80);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">Energy Design</span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Georgia;color:rgb(80,0,80);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">NABCEP PV Installation Professional</span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Georgia;color:rgb(80,0,80);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">p. </span><span style="font-size:11pt;font-family:Georgia;color:rgb(17,85,204);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">(541) 485-8122</span><span style="font-size:11pt;font-family:Georgia;color:rgb(80,0,80);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"> f. </span><span style="font-size:11pt;font-family:Georgia;color:rgb(17,85,204);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">(541) 338-8202</span></p><br><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Arial;color:rgb(80,0,80);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">If you have received this email and are not the intended recipient, please delete this email. Copying or using any part, content, or attachment of this email is strictly prohibited. </span></p><div><span style="font-size:11pt;font-family:Arial;color:rgb(80,0,80);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"><br></span></div></span></div></div></div></div>
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<p style="margin:0px;font:18px Helvetica">Michael Morningstar</p><p style="margin:0px;font:18px Helvetica"><br></p><p style="margin:0px;font:18px Helvetica">Morningstar Electric</p><p style="margin:0px;font:18px Helvetica">PO Box 1494</p><p style="margin:0px;font:18px Helvetica">Mount Shasta, CA 96067</p><p style="margin:0px;font:18px Helvetica">530-921-0560</p><p style="margin:0px;font:18px Helvetica"><a href="mailto:mjmorningstar@gmail.com" target="_blank">mjmorningstar@gmail.com</a></p><p style="margin:0px;font:18px Helvetica"><img width="200" height="118" src="https://ci3.googleusercontent.com/mail-sig/AIorK4xkNeAOHZC3SDnZTmnhgML4JHyGwi0PdmG_TrSHASBRfwJtZqGi7vknpXAngaaiawfnr5xCF1Y"><br></p></div></div>