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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72" style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal>This week we got an HD style inverter as a warranty replacement for an older style SE inverter.<br><br>OK, but normally when SE does this it sends a new HD-compatible Gateway device or cellular kit. Not this time and we were told that the device is no longer under warranty. It took far too long to explain that me as the installer should not have to buy a new Zigbee gateway because YOUR inverter failed. We’ve already had to rearrange conduit for the new inverter.<br><br>Just another moment of angst with SolarEdge and wanted others to be aware as you start getting HD style inverters for your original SolarEdge RMAs.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><img width=423 height=167 style='width:4.4062in;height:1.7395in' id="Picture_x0020_1" src="cid:image001.png@01D9D1E1.98E19E30"><span style='mso-ligatures:none'><o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>