<html><head><meta http-equiv="Content-Type" content="text/html charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class="">I will agree but despite my frustrations, as long as you update firmware on BOTH the insight & the XW PRO inverter it seemed to address at least that issue. Once FW updated you must, accessing the config menu on the inverter, go to the “control” menu, then go to the reset, select the bottom reset "ALL factory defaults”. Once updated reapply grid code & your settings. CYCLE the system to operating then back to standby twice to place your settings into the “non volatile” memory.<div class=""> I find there are a lot of menu settings and would really like to have a flow chart that describes settings according to the application of the inverter. Off grid uses a certain background color, your settings using an LiFe battery, uses a different color conflicting settings red or so etc.<div class="">Paper works better for me as opposed to 2 computers and even then its way to easy to enter conflicting settings…. IMO. Im old & not to computer savy.<br class=""><div class=""><div><blockquote type="cite" class=""><div class="">On Dec 6, 2022, at 3:03 PM, Eric Smiley via RE-wrenches <<a href="mailto:re-wrenches@lists.re-wrenches.org" class="">re-wrenches@lists.re-wrenches.org</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><div dir="ltr" class="">Thanks. That was the feedback we already received. I think it is SOP for Schneider to tell you to reinstall firmware and reset to factory - no matter what the problem.<div class="">Fortunately, we have to go back to do some more wor - they are finally receiving their generator. That will give us a chance to recommission the system.<div class=""><div class=""><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><span class=""><p style="padding:5px 0px;color:rgb(36,105,100);font-size:14px;font-family:soleil,Helvetica,Arial,sans-serif;line-height:1.4rem;letter-spacing:0.04rem;font-weight:lighter!important" class=""><img src="https://viridianenergy.ca/sites/all/themes/viridian/emails/signature-line.png" style="font-family: 'Times New Roman'; font-size: 18px; letter-spacing: normal;" class=""><br style="font-family: 'Times New Roman'; font-size: 18px; letter-spacing: normal;" class=""></p><p style="padding:5px 0px;color:rgb(36,105,100);font-size:14px;font-family:soleil,Helvetica,Arial,sans-serif;line-height:1.4rem;letter-spacing:0.04rem;font-weight:lighter!important" class=""><strong class=""><span style="font-size:1.2rem" class="">Eric Smiley,</span></strong> Project Manager<br class=""><a href="mailto:eric@vecoop.ca" style="color:rgb(255,255,255)" target="_blank" class=""><span style="color:rgb(0,168,133)" class="">eric@vecoop.ca</span></a><br class=""><a href="tel:+12507036004" style="color:rgb(255,255,255)" target="_blank" class=""><span style="color:rgb(36,105,100)" class="">T: 250.703.6004</span></a><br class=""><a href="tel:+18883860116" style="color:rgb(255,255,255)" target="_blank" class=""><span style="color:rgb(36,105,100)" class="">T: 888.386.0116</span></a><br class=""><strong class=""><a href="https://viridianenergy.ca/" style="color:rgb(255,255,255)" target="_blank" class=""><span style="color:rgb(0,168,133)" class="">VIRIDIANENERGY.CA</span></a><strong class=""></strong></strong></p><p style="padding:5px 0px;color:rgb(36,105,100);font-size:14px;font-family:soleil,Helvetica,Arial,sans-serif;line-height:1.4rem;letter-spacing:0.04rem;font-weight:lighter!important" class=""><strong style="font-family: 'Times New Roman'; font-size: 18px; letter-spacing: normal;" class=""><strong class=""><a href="https://viridianenergy.ca/" target="_blank" class=""><img src="https://viridianenergy.ca/sites/all/themes/viridian/emails/signature-footer.png" class=""></a></strong></strong><br class=""></p></span></div></div></div></div></div></div></div><br class=""></div></div></div><br class=""><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, 6 Dec 2022 at 11:45, Tump via RE-wrenches <<a href="mailto:re-wrenches@lists.re-wrenches.org" class="">re-wrenches@lists.re-wrenches.org</a>> wrote:<br class=""></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style="overflow-wrap: break-word;" class="">I have heard this too. Eric from SE has been cced here and the first thing I was told to due was: Set inverter to bypass (someone needs to be on site, as the inverter will shut off during reboot) Check & update firmware, RESET ALL factory defaults and reenter your grid code. <div class=""> If you find this a bit confusing, Tech support IS QUITE supportive.<br class=""><div class=""><blockquote type="cite" class=""><div class="">On Dec 5, 2022, at 11:52 AM, Eric Smiley via RE-wrenches <<a href="mailto:re-wrenches@lists.re-wrenches.org" target="_blank" class="">re-wrenches@lists.re-wrenches.org</a>> wrote:</div><br class=""><div class=""><div dir="ltr" class="">The inverter produces acceptable noise under no-load and at loads above 50 W or so.<div class="">The noise (humming/buzzing) increases drastically at low power. So, essentially it makes a lot of noise at night.</div><div class="">Has anyone else encountered this? We suspect it is the transformer vibrating - some kind of resonance with the inverter enclosure. But it's the first time we have encountered this.<br class=""><div class=""><div class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><span class=""><p style="padding:5px 0px;color:rgb(36,105,100);font-size:14px;font-family:soleil,Helvetica,Arial,sans-serif;line-height:1.4rem;letter-spacing:0.04rem;font-weight:lighter" class=""><img src="https://viridianenergy.ca/sites/all/themes/viridian/emails/signature-line.png" style="font-family: "Times New Roman"; font-size: 18px; letter-spacing: normal;" class=""><br style="font-family:"Times New Roman";font-size:18px;letter-spacing:normal" class=""></p><p style="padding:5px 0px;color:rgb(36,105,100);font-size:14px;font-family:soleil,Helvetica,Arial,sans-serif;line-height:1.4rem;letter-spacing:0.04rem;font-weight:lighter" class=""><strong class=""><span style="font-size:1.2rem" class="">Eric Smiley,</span></strong> Project Manager<br class=""><a href="mailto:eric@vecoop.ca" style="color:rgb(255,255,255)" target="_blank" class=""><span style="color:rgb(0,168,133)" class="">eric@vecoop.ca</span></a><br class=""><a href="tel:+12507036004" style="color:rgb(255,255,255)" target="_blank" class=""><span style="color:rgb(36,105,100)" class="">T: 250.703.6004</span></a><br class=""><a href="tel:+18883860116" style="color:rgb(255,255,255)" target="_blank" class=""><span style="color:rgb(36,105,100)" class="">T: 888.386.0116</span></a><br class=""><strong class=""><a href="https://viridianenergy.ca/" style="color:rgb(255,255,255)" target="_blank" class=""><span style="color:rgb(0,168,133)" class="">VIRIDIANENERGY.CA</span></a><strong class=""></strong></strong></p><p style="padding:5px 0px;color:rgb(36,105,100);font-size:14px;font-family:soleil,Helvetica,Arial,sans-serif;line-height:1.4rem;letter-spacing:0.04rem;font-weight:lighter" class=""><strong style="font-family:"Times New Roman";font-size:18px;letter-spacing:normal" class=""><strong class=""><a href="https://viridianenergy.ca/" target="_blank" class=""><img src="https://viridianenergy.ca/sites/all/themes/viridian/emails/signature-footer.png" class=""></a></strong></strong><br class=""></p></span></div></div></div></div></div></div></div></div></div></div>
_______________________________________________<br class="">List sponsored by Redwood Alliance<br class=""><br class="">Pay optional member dues here: <a href="http://re-wrenches.org/" target="_blank" class="">http://re-wrenches.org</a><br class=""><br class="">List Address: <a href="mailto:RE-wrenches@lists.re-wrenches.org" target="_blank" class="">RE-wrenches@lists.re-wrenches.org</a><br class=""><br class="">Change listserver email address & settings:<br class=""><a href="http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org" target="_blank" class="">http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org</a><br class=""><br class="">There are two list archives for searching. When one doesn't work, try the other:<br class=""><a href="https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/" target="_blank" class="">https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/</a><br class=""><a href="http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org" target="_blank" class="">http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org</a><br class=""><br class="">List rules & etiquette:<br class=""><a href="http://www.re-wrenches.org/etiquette.htm" target="_blank" class="">http://www.re-wrenches.org/etiquette.htm</a><br class=""><br class="">Check out or update participant bios:<br class=""><a href="http://www.members.re-wrenches.org/" target="_blank" class="">http://www.members.re-wrenches.org</a><br class=""><br class=""></div></blockquote></div><br class=""><div class="">
<span style="border-collapse: separate; font-family: Times; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-east-asian: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; border-spacing: 0px;" class=""><div style="overflow-wrap: break-word;" class=""><div class=""><blockquote type="cite" class=""><div style="overflow-wrap: break-word;" class=""><div class=""><span style="border-collapse:separate;font-family:Times;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-variant-east-asian:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-align:-webkit-auto;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;border-spacing:0px" class=""><span style="border-collapse:separate;font-family:Times;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-variant-east-asian:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-align:-webkit-auto;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;border-spacing:0px" class=""><div style="overflow-wrap: break-word;" class=""><span style="font-family:"Times New Roman";font-size:12px" class=""><b class=""><a class="">Tump</a><a href="mailto:3391@gmail.com" target="_blank" class="">3391@gmail.com</a></b> <a class=""><b class="">www.SWNL.net</b></a></span><span style="border-collapse:separate;font-family:Helvetica;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-variant-east-asian:normal;letter-spacing:normal;line-height:normal;text-align:-webkit-auto;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;border-spacing:0px" class=""><div style="overflow-wrap: break-word;" class=""><span style="border-collapse:separate;font-family:Helvetica;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-variant-east-asian:normal;letter-spacing:normal;line-height:normal;text-align:-webkit-auto;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;border-spacing:0px" class=""><div style="overflow-wrap: break-word;" class=""><div class=""><div style="margin:0px;font-style:normal;font-variant-caps:normal;font-weight:normal;font-size:12px;line-height:normal;font-family:"Times New Roman"" class=""> <span style="font-weight:normal;color:rgb(45,44,250)" class=""> </span><span style="font-style:normal;font-variant-caps:normal;font-weight:normal;font-size:18px;line-height:normal;font-family:"Times New Roman";color:rgb(45,44,250)" class="">Solarwinds Northernlights</span> <b style="font-weight:normal" class=""><i class=""> </i></b></div><div style="margin:0px;font-style:normal;font-variant-caps:normal;font-weight:normal;font-size:10px;line-height:normal;font-family:"Times New Roman"" class=""><span style="font-style:normal;font-variant-caps:normal;font-weight:normal;font-size:12px;line-height:normal;font-family:"Times New Roman"" class=""><b class=""><i class=""> Serving Mid Coast Maine & Northern California</i></b></span><span style="font-style:normal;font-variant-caps:normal;font-weight:normal;font-size:10px;line-height:normal;font-family:Arial" class=""><b class=""><i class=""><br class=""></i></b></span><b class=""><i class=""> 207-832-7574 Cl. 610-517-8401 </i></b></div><div style="margin:0px;font-style:normal;font-variant-caps:normal;font-weight:normal;font-size:12px;line-height:normal;font-family:"Times New Roman"" class=""><span style="color:rgb(45,44,250)" class=""><b class=""><i class=""> </i></b></span><b class=""><i class="">Blair "TUMP" May</i></b></div><p style="margin:5px 0px;font-style:normal;font-variant-caps:normal;font-weight:normal;font-size:12px;line-height:normal;font-family:"Times New Roman";color:rgb(0,144,25)" class=""><span style="" class=""><b class=""><i class=""> ******** MAINE'S CHARTER ********<br class=""> </i></b></span><b class=""><i class=""> </i></b><span style="text-decoration:underline" class=""><b class=""><i class=""> NABCEP "Certified PV Installer"</i></b></span><span style="text-decoration: underline;" class=""><b class=""><i class=""> <br class=""></i></b></span><span style="" class=""><b class=""><i class=""> <br class=""> ******** MAINE'S CHARTER ********<br class=""> </i></b></span><span style="text-decoration:underline" class=""><b class=""><i class=""> Trace Xantrex "Certified" Dealer / Installer"</i></b></span></p><div style="margin:0px;font-style:normal;font-variant-caps:normal;font-weight:normal;font-size:12px;line-height:normal;font-family:"Times New Roman";min-height:15px" class=""><br class=""></div></div></div></span></div></span></div></span></span></div></div></blockquote></div></div></span><br class=""><br class="">
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<span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Times; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-east-asian: normal; font-variant-position: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; border-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px;"><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class=""><div class=""><blockquote type="cite" class=""><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class=""><div class=""><span class="Apple-style-span" style="border-collapse: separate; font-family: Times; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-east-asian: normal; font-variant-position: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; border-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px;"><span class="Apple-style-span" style="border-collapse: separate; font-family: Times; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-east-asian: normal; font-variant-position: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; border-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px;"><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class=""><span class="Apple-style-span" style="font-family: 'Times New Roman'; font-size: 12px;"><b class=""><a href="blocked::mailto:Tump@swnl.net%22%20%5Co%20%22blocked::mailto:Tump@swnl.net" class="">Tump</a><a href="mailto:3391@gmail.com" class="">3391@gmail.com</a></b> <a href="blocked::http://www.swnl.net/%22%20%5Co%20%22blocked::http://www.swnl.net/" class=""><b class="">www.SWNL.net</b></a></span><span class="Apple-style-span" style="border-collapse: separate; font-family: Helvetica; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-east-asian: normal; font-variant-position: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; border-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px;"><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class=""><span class="Apple-style-span" style="border-collapse: separate; font-family: Helvetica; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-east-asian: normal; font-variant-position: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; border-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-stroke-width: 0px;"><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class=""><div class=""><div style="margin: 0px; font-style: normal; font-variant-caps: normal; font-weight: normal; font-size: 12px; line-height: normal; font-family: 'Times New Roman';" class=""> <span style="font-weight: normal; color: rgb(45, 44, 250);" class=""> </span><span style="font-style: normal; font-variant-caps: normal; font-weight: normal; font-size: 18px; line-height: normal; font-family: 'Times New Roman'; color: rgb(45, 44, 250);" class="">Solarwinds Northernlights</span> <b style="font-weight: normal;" class=""><i class=""> </i></b></div><div style="margin: 0px; font-style: normal; font-variant-caps: normal; font-weight: normal; font-size: 10px; line-height: normal; font-family: 'Times New Roman';" class=""><span style="font-style: normal; font-variant-caps: normal; font-weight: normal; font-size: 12px; line-height: normal; font-family: 'Times New Roman';" class=""><b class=""><i class=""> Serving Mid Coast Maine & Northern California</i></b></span><span style="font-style: normal; font-variant-caps: normal; font-weight: normal; font-size: 10px; line-height: normal; font-family: Arial;" class=""><b class=""><i class=""><br class=""></i></b></span><b class=""><i class=""> 207-832-7574 Cl. 610-517-8401 </i></b></div><div style="margin: 0px; font-style: normal; font-variant-caps: normal; font-weight: normal; font-size: 12px; line-height: normal; font-family: 'Times New Roman';" class=""><span style="color: rgb(45, 44, 250);" class=""><b class=""><i class=""> </i></b></span><b class=""><i class="">Blair "TUMP" May</i></b></div><p style="margin: 5px 0px; font-style: normal; font-variant-caps: normal; font-weight: normal; font-size: 12px; line-height: normal; font-family: 'Times New Roman'; color: rgb(0, 144, 25);" class=""><span style="color: rgb(0, 0, 0);" class=""><b class=""><i class=""> ******** MAINE'S CHARTER ********<br class=""> </i></b></span><b class=""><i class=""> </i></b><span style="text-decoration: underline;" class=""><b class=""><i class=""> NABCEP "Certified PV Installer"</i></b></span><span style="text-decoration: underline; color: rgb(0, 0, 0);" class=""><b class=""><i class=""> <br class=""></i></b></span><span style="color: rgb(0, 0, 0);" class=""><b class=""><i class=""> <br class=""> ******** MAINE'S CHARTER ********<br class=""> </i></b></span><span style="text-decoration: underline;" class=""><b class=""><i class=""> Trace Xantrex "Certified" Dealer / Installer"</i></b></span></p><div style="margin: 0px; font-style: normal; font-variant-caps: normal; font-weight: normal; font-size: 12px; line-height: normal; font-family: 'Times New Roman'; 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