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<pre><span style="font-size: 12pt;">I wish I shared your optimism Scott on the LG Prime 16 being better battery than the LG Resu10. When I field tested the Resu 10 with <br />Schneider in 2017,<br />the specs on the unleased 48VResu 16 were the same for charge and discharge as the Resu10. You would think the larger battery would be better<br />but it was not. The same BMS I would guess.<br /><br />The fact that you can't use any of these LG batteries without the loop closed to the inverter is a serious flaw (they shut down without the heartbeat)<br /> that people like Discover AES learned from. Something very wrong that LG is still in the dark ages of a home battery, in my opinion.<br /><br />AES did not carry out this poor design policy and built the perfect LFP for my clients and my wife and I.<br /> LG is NMC and even advertised them installed in a Kitchen?<br /><br />We killed the Resu 10 with too much XW charge current BTW. The dead ones went out to the desert of California to be recycled. Another story.....<br /><br /></span></pre>
<pre><strong><span style="font-size: small;">Dave Angelini Offgrid Solar
"we go where powerlines don't"
<a href="http://members.sti.net/offgridsolar/" target="_blank" rel="noopener">http://members.sti.net/offgridsolar/</a>
e-mail <a href="mailto:offgridsolar@sti.net">offgridsolar@sti.net</a>
text 209 813 0060</span></strong></pre>
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<p id="reply-intro">On 2022-11-14 7:02 am, Scot Arey via RE-wrenches wrote:</p>
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<p class="v1MsoNormal">Quite honestly this has been a complete nightmare but progress has been made.</p>
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<p class="v1MsoNormal">We have 7 or so batteries under recall and 3 that needed warranty support. We waited for....nine months...until the first replacements and that was only because our office manager was a woman on a mission and incessantly calling and emailing.</p>
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<p class="v1MsoNormal">LG seems to have improved its position and has replaced in a more timely way some of the failed batteries.</p>
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<p class="v1MsoNormal">I'm hoping the LG Prime 16 is a better battery than the LG Resu10. Seems so and I like the high discharge capability that really pairs well with a SE11400 Energy Hub inverter. We've had one warranty of a Prime 16.</p>
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<p class="v1MsoNormal">Feel free to contact me offline to makew sure you have the right numbers and POCs. There have been some personnel changes made and I assume that was to make improvements.</p>
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<p class="v1MsoNormal"><strong>From:</strong> RE-wrenches <re-wrenches-bounces@lists.re-wrenches.org> <strong>On Behalf Of </strong>Kirk Herander via RE-wrenches<br /><strong>Sent:</strong> Monday, November 14, 2022 8:31 AM<br /><strong>To:</strong> re-wrenches@lists.re-wrenches.org<br /><strong>Cc:</strong> Kirk Herander <kirkh@vermont.solar><br /><strong>Subject:</strong> [RE-wrenches] LG Chem RESU warranty</p>
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<p class="v1MsoNormal">All,</p>
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<p class="v1MsoNormal">Have any of you waiting for repair / replacement of these battery packs had any success in the last year?</p>
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<p class="v1MsoNormal">I have -3- deemed defective units. One was sent back, over a year ago, still no word from LG on replacement status.</p>
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<p class="v1MsoNormal">The other -2- have been awaiting return boxes for over 6 - 9 months.</p>
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<p class="v1MsoNormal">My many requests for status have gone without reply from LG - I have been using the latest contact info to my knowledge.</p>
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<p class="v1MsoNormal">Any thoughts / experiences on this nightmare subject?</p>
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<p class="v1MsoNormal">FYI - none of my failed units were on their recall lists!!!</p>
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<p class="v1MsoNormal"><a name="SignatureSanitizer__MailAutoSig"></a><strong><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;">Kirk Herander / </span></strong><strong><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;"><a title="Send an email to kirkh@vermont.solar; Send an email to kirkh@vermont.solar" href="mailto:kirkh@vermont.solar" rel="noreferrer">kirkh@vermont.solar</a></span></strong><span style="font-size: 12.0pt; font-family: 'Arial',sans-serif; color: black;"></span></p>
<p class="v1MsoNormal"><strong><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;">Owner|Principal, VT Solar, LLC</span></strong><span style="font-size: 12.0pt; font-family: 'Arial',sans-serif; color: black;"></span></p>
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