<html><body><span style="font-family:Verdana; color:#000000; font-size:10pt;"><div>The system (Off Grid) was originally installed in 2006 in a high end 2nd home in the wilds of Northern Vt. This spring the system took a lightening strike and was replaced with 4 FXR inverters and a Mate3s. The owners later chose to set up Optics RE and to install a FN-DC. The replacement system was originally programed with the 1st Mate3s and was fully operational both locally and on OpticsRE. After the FN-DC was installed (as outlined in the manual), we noticed we had some system info and some menus, but no control at the Mate (the screen would twitch after entering a command request, but returned to the previous menu).. The first OB tech suggested verifying basic connections and power cycling (which I had already done, but figured I'd humor him anyway), but that meant loosing comm (Satellite).. The next tech asked to be taken off speaker phone and suggested I was at fault because there was no GFP on the charge controller (although there is no mention of GFP in the FN-DC manual), and because I did not fully power down and wait 10 min. before connecting the cat5 / hub 10.3 etc. and thus voided all warranties.. He also suggested I try to communicate with the FXRs w/ Mate3 individually to determine the extent of the damage.. Still no control. The next tech instructed us to reconnect all components (Live - said everything is plug and play), which again did allow control from OpticsRE but not the Mate. We made a few adjustments but the tech said it was definitely a bad Mate3s and that there was a known glitch between the Mate3s and FN-DC (at least that's what I interpreted), and issued an RMA.. but also said the Mate3s was undergoing revision and would not be available till early Oct.. So not to expect shipment till then.. Two days later I received a replacement Mate3s from my supplier here at the shop (although I requested that the new Mate be shipped directly to my customer). I told my supplier what the 3rd tech told me.. They called back and said their contact at OB told them this Mate3s should be fine. I have not installed this replacement till I do a little more research, but plan a trip up there next week (3.5 hrs away).</div><div><br></div><div>If you have insight, please share.</div><div><br></div><div>Hope this helps.</div><div><br></div><div>db<br></div><div><br></div><div><br>Dan Brown<br>Foxfire Energy Corp.<br>Renewable Energy Systems<br>(802)-483-2564<br><a href="http://www.Foxfire-Energy.com">www.Foxfire-Energy.com</a><br>NABCEP #092907-44</div><div></div><div><br><br></div>
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-------- Original Message --------<br>
Subject: Re: [RE-wrenches] OutBack Power MATE3 to MATE3S Upgrade<br>
From: Jay <<a href="mailto:jay.peltz@gmail.com">jay.peltz@gmail.com</a>><br>
Date: Wed, September 20, 2017 10:09 am<br>
To: RE-wrenches <<a href="mailto:re-wrenches@lists.re-wrenches.org">re-wrenches@lists.re-wrenches.org</a>><br>
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<div></div><div>Can you be more specific about the fndc interface issues. </div><div>What wasn't working and the fix is new M3s firmware yet to be released?</div><div><br></div><div>Thx</div><div>Jay</div><div><br>On Sep 20, 2017, at 4:10 AM, <<a target="_blank" href="mailto:dan@foxfire-energy.com">dan@foxfire-energy.com</a>> <<a target="_blank" href="mailto:dan@foxfire-energy.com">dan@foxfire-energy.com</a>> wrote:<br><br></div><blockquote type="cite" style="border-left: blue 2px solid; margin-left: 8px; padding-left: 8px;"><div><span style="font-family:Verdana; color:#000000; font-size:10pt;"><div>Seems earlier versions of the 3s had a glitch that didn't play nice with FN-DC.. OB tech said a new version wasn't available till early Oct.. Still had control from Optics RE but no local control.. </div><div><br></div><div>Good Luck</div><div><br></div><div>db<br></div><div><br></div><div><br>Dan Brown<br>Foxfire Energy Corp.<br>Renewable Energy Systems<br>(802)-483-2564<br><a target="_blank" href="http://www.Foxfire-Energy.com">www.Foxfire-Energy.com</a><br>NABCEP #092907-44</div><div></div><div><br><br></div> <blockquote id="replyBlockquote" webmail="1" style="border-left: 2px solid blue; margin-left: 8px; padding-left: 8px; font-size:10pt; color:black; font-family:verdana;"> <div id="wmQuoteWrapper"> -------- Original Message --------<br> Subject: [RE-wrenches] OutBack Power MATE3 to MATE3S Upgrade<br> From: Matthew Sirum <<a target="_blank" href="mailto:matthewsirum@gmail.com">matthewsirum@gmail.com</a>><br> Date: Wed, September 20, 2017 6:12 am<br> To: re-wrenches <<a target="_blank" href="mailto:re-wrenches@lists.re-wrenches.org">re-wrenches@lists.re-wrenches.org</a>><br> <br> Greetings All,<br> <br> I'm preparing to replace an existing OutBack Power MATE3 System<br> Display/Controller with the new MATE3S. The system is a grid tied 5<br> stack of Radian GS8048A Inverter/Chargers. I am interested to know if<br> any of you may have done this and if you encountered any issues or<br> have any insights to pass along. This system does have a generator<br> and uses the Advanced Generator Start (AGS) function to control<br> generator start/stop and battery charging while the generator is<br> running. I believe this is the only Display/Controller based function<br> the system is using, so it will likely need to be programed and setup<br> in the new MATE3S. I am hopeful that all other programing is stored<br> in the Radians and will not need to be reprogramed/entered to the new<br> MATE3S. The system is connected to OpticsRE (OutBack Power's system<br> monitoring website/service). I assume we may need to do some<br> programing from the new MATE3S and/or from the system's OpticsRE site<br> to enable communication since the new MATE3S may have a different IP<br> address, MAC Address, and etc than the MATE3 we are removing.<br> <br> We are hopeful the new MATE3S will allow the system to function better<br> with its OpticsRE site and not need to be reset every couple months.<br> <br> Please let me know if you have any experience or thoughts to offer.<br> <br> Have any of you installed and setup the new MATE3S? Any Issues,<br> insights, or comparisons to the MATE3 to report?<br> <br> Thank you!<br> <br> Best regards,<br> <br> ----MATT<br> <br> Matthew Sirum<br> P.O. Box 1227<br> Greenfield, MA 01302-1227 USA<br> phone: +1.413.773.0611<br> email: <a target="_blank" href="mailto:MatthewSirum@gmail.com">MatthewSirum@gmail.com</a><br> _______________________________________________<br> List sponsored by Redwood Alliance<br> <br> List Address: <a target="_blank" href="mailto:RE-wrenches@lists.re-wrenches.org">RE-wrenches@lists.re-wrenches.org</a><br> <br> Change listserver email address & settings:<br> <a target="_blank" href="http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org">http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org</a><br> <br> List-Archive: <a target="_blank" href="http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html">http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html</a><br> <br> List rules & etiquette:<br> <a target="_blank" href="http://www.re-wrenches.org/etiquette.htm">www.re-wrenches.org/etiquette.htm</a><br> <br> Check out or update participant bios:<br> <a target="_blank" href="http://www.members.re-wrenches.org">www.members.re-wrenches.org</a><br> <br> </div> </blockquote></span> </div></blockquote><blockquote type="cite" style="border-left: blue 2px solid; margin-left: 8px; padding-left: 8px;"><div><span>_______________________________________________</span><br><span>List s</span><br><span></span><br></div></blockquote><hr>_______________________________________________<br>
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