<div dir="ltr">This one in particular is a warranty repair. They did say that if it was not warranty that I would be better off getting it through a distributor. We've used Ameresco in the past.<div>-Dave</div></div><div class="gmail_extra"><br clear="all"><div><div class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><br></div><div><b><font face="arial, helvetica, sans-serif">--</font></b></div><div><b><font face="arial, helvetica, sans-serif"><br></font></b></div><div><b><font face="arial, helvetica, sans-serif">Dave Tedeyan</font><br></b></div><div><b>Project Engineer</b></div><div><br></div><div><b>Taitem Engineering, PC</b></div><div>10 Verizon Lane, Lansing, NY 14882</div><div><font color="#000000">Voice: <a value="+16072771118">(607) 930-3481 x6</a></font></div><div><a href="http://www.taitem.com/" target="_blank"><font color="#000000">www.taitem.com</font></a></div></div></div></div></div></div>
<br><div class="gmail_quote">On Wed, Jun 28, 2017 at 12:01 PM, Tump <span dir="ltr"><<a href="mailto:tump@swnl.net" target="_blank">tump@swnl.net</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="word-wrap:break-word">Interesting I have an old FX 3048 w/ a bad board and was told by the tech at OB that they no longer were supplying boards but I needed to buy them from one of their distributors. The list. I called said they did not sell them. Humph interested in seeing what happens here.<br><div><blockquote type="cite"><div>On Jun 28, 2017, at 11:42 AM, Dave Tedeyan <<a href="mailto:dtedeyan@taitem.com" target="_blank">dtedeyan@taitem.com</a>> wrote:</div><br class="m_-514575250335988513Apple-interchange-newline"><div><div dir="ltr">Jay, <div>I just called them about an hour ago about a FP2 system with a failed inverter. They said they'd have the new control board sent out today, hopefully they actually will.</div><div>Cheers, </div><div>Dave</div></div><div class="gmail_extra"><br clear="all"><div><div class="m_-514575250335988513gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><br></div><div><b><font face="arial, helvetica, sans-serif">--</font></b></div><div><b><font face="arial, helvetica, sans-serif"><br></font></b></div><div><b><font face="arial, helvetica, sans-serif">Dave Tedeyan</font><br></b></div><div><b>Project Engineer</b></div><div><br></div><div><b>Taitem Engineering, PC</b></div><div>10 Verizon Lane, Lansing, NY 14882</div><div><font>Voice: <a value="+16072771118">(607) 930-3481 x6</a></font></div><div><a href="http://www.taitem.com/" target="_blank"><font>www.taitem.com</font></a></div></div></div></div></div></div>
<br><div class="gmail_quote">On Wed, Jun 28, 2017 at 11:03 AM, jay <span dir="ltr"><<a href="mailto:jay.peltz@gmail.com" target="_blank">jay.peltz@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Has anyone had issues with getting OB to do warranty returns in a timely fashion?<br>
<br>
I had a mate 3 DOA. I called OB and received a RMA last monday then nothing, no email etc. I called last thursday and was told it was done wrong and would have something right away, then nothing. I called tuesday ( yesterday) and still nothing as to tracking/email etc.<br>
<br>
Anyone else having these kinds of issues.<br>
I do have to say that usually they are normal and timely.<br>
But not this time.<br>
<br>
jay<br>
<br>
peltz power<br>
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