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</head><body lang="EN-US" link="blue" vlink="purple" style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class="">
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<p class="MsoNormal"><font color="#1f497d" face="Calibri, sans-serif" class=""><span style="font-size: 11pt;" class="">Anyone else get burnt by SMA re. this </span><span style="font-size: 15px;" class="">warrantee</span><span style="font-size: 11pt;" class=""> repair. Sent them an invoice months ago</span><span style="font-size: 15px;" class="">…</span><span style="font-size: 11pt;" class="">. nothing. Called this guy the phone # </span><span style="font-size: 15px;" class="">doesn’t</span><span style="font-size: 11pt;" class=""> do anything.<o:p class=""></o:p></span></font></p><p class="MsoNormal"><font color="#1f497d" face="Calibri, sans-serif" class=""><span style="font-size: 11pt;" class=""><br class=""></span></font></p><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="font-family: Arial, sans-serif;" class=""><font color="#1f497d" class="">SMA America Production, LLC</font><br class=""><font color="#ff4013" class="">Robert H. Gagnon II</font><font color="#1f497d" class=""><o:p class=""></o:p></font></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="font-family: Arial, sans-serif; color: rgb(31, 73, 125);" class="">Quality Project Manager<br class="">3801 N. Havana Street<br class="">Denver, CO 80239 U.S.A.<o:p class=""></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="font-family: Arial, sans-serif; color: rgb(31, 73, 125);" class="">Phone: 720 347 6000<o:p class=""></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="font-family: Arial, sans-serif; color: rgb(31, 73, 125);" class="">Direct: 720 347 6206<o:p class=""></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="font-family: Arial, sans-serif; color: rgb(31, 73, 125);" class="">Cell: 720-724-5243<o:p class=""></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="font-family: Arial, sans-serif; color: rgb(31, 73, 125);" class="">Fax: 720 347 6100<o:p class=""></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="font-family: Arial, sans-serif; color: rgb(31, 73, 125);" class="">Email: </span><u class=""><span style="font-family: Arial, sans-serif; color: blue;" class=""><a href="mailto:Robert.Gagnon@SMA-America.com" class="">Robert.Gagnon@SMA-America.com</a></span><span style="color: rgb(54, 95, 145);" class=""><o:p class=""></o:p></span></u></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class=""><a href="http://www.sma-america.com/" class=""><span style="font-family: Arial, sans-serif;" class="">www.SMA-America.com</span></a><o:p class=""></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="color: rgb(31, 73, 125);" class=""> </span></div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D" class=""><o:p class=""> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D" class=""> We will pay you $250 each to activate the AFCI on them. You will
need an Ethernet module to perform the work. Per our conversation, I’ll be sending another e-mail right after this. It probably won’t ship until tomorrow. SMA needs to get this effort closed out by the end of February, if you need until March, that’s fine.
Let me know a timeframe for completion once you confer with your colleagues. We will need a screenshot of the Sunny Explorer program screen showing the AFCI parameter is activated before we can issue payment (see attached Word doc with example screenshot).
Please read the below text and attachments for important information. Thanks for your efforts.<o:p class=""></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D" class=""><o:p class=""> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D" class="">The link in the procedure to download the Sunny Explorer program no longer works. Here is the most current link to the latest rev. of the program:
</span><a href="http://files.sma.de/dl/8494/SunnyExplorerSetup_v1_07_29_R.exe" class=""><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"" class="">http://files.sma.de/dl/8494/SunnyExplorerSetup_v1_07_29_R.exe</span></a><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D" class=""><o:p class=""></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D" class=""><o:p class=""> </o:p></span></p>
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