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--></style></head><body lang="EN-US" link="blue" vlink="purple"><div class="WordSection1"><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">Friends:</span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"> </span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">For those of you using or contemplating using Optics RE, here is an update:</span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"> </span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">As many of you know, the Optics RE has been unreliable in maintaining connectivity. There are “approved” connection methods which stipulate no wifi, must be hard-wired with certain data transfer rate. Even with an approved system our Optics connectivity has been very unreliable. So much so that we installed a set of relays on our Control-by-web system to reboot the Mate 3s.</span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"> </span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">I spoke with Outback about this at Intersolar. There is a new firmware revision that is purported to resolve this (.001). We installed this last Friday at one of our sites. Today we found a lot of data gaps. Contacting tech support I learned that there was a server maintenance performed today. I also learned that there are frequent server maintenance sessions occurring in an attempt to fix these problems. </span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"> </span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">If you do not have the new firmware, you may consider installing it. If you see gaps in your data, you can guess as to why.</span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"> </span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">William</span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"> </span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">PS: We have found that if there are manual generator stops the power quality is greatly reduced as compared to Mate initiated generator stops. This is because if the Mate initiates the stop it transfers the power prior to the generator slowing down. This power quality problem can cause problems with modems and routers. We found that certain 12 volt routers and 30 volt modems work just fine on 24 volts DC and are infinitely more reliable.</span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"> </span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">Wm</span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"> </span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"> </span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"> </span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black"><img width="64" height="28" style="width:.6666in;height:.2916in" id="Picture_x0020_1" src="cid:image003.jpg@01D1E118.DF784180" alt="Gradient Cap_mini"><br>Lic 773985<br><a href="http://www.millersolar.com/">millersolar.com</a><br>805-438-5600</span></p><p class="MsoNormal"> </p></div></body></html>