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</style></head><body style=""><div>Hello wrenches,</div>
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<div>Has anyone ever gotten a similar response from Bosch/aleo for a warranty claim on a "hotspot." </div>
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<div>"
<p>Sorry, this is the result. Soiled module glass is the cause, this resulted in current surges and HotSpot on the cell. External influences (shading) is not a part of the aleo product and performance guarantee.</p>
<p>We apologize for any inconvenience this may cause to you.</p>
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<p style="text-align: justify;">Mit freundlichen Grüßen / Best regards<br><strong><br></strong><br>Sales Customer Service (SEDE/SCS) <br>Bosch Solar Services GmbH | August-Broemel-Str. 6 | 99310 Arnstadt | GERMANY |<a href="http://www.bosch-solarenergy.de/" target="_blank">www.bosch-solarenergy.de</a><br>Tel. +49(3628)6643-4728 | Fax +49(3628)6643-4107 </p>
<p style="text-align: justify;">"</p>
<p style="text-align: justify;"><span style="font-size: 9pt;">So they are saying the dirt on the glass caused the problem. How convenient....that response can be used to derail every claim. These panels should be designed for ourdoor </span><a href="http://use.th/" target="_blank">use. Th</a><span style="font-size: 9pt;">at is total bs. So does their product lliterature state dirt is a problem and indicate how often they should be cleaned.</span></p>
<p style="text-align: justify;">Should we as installers accept this?</p>
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Pekka Laine<br><br>President<br>Photon Solar Power Inc.<br>www.PhotonSolarPower.com<br>Cell. 760-556-8170<br>Toll Free 888-SUN-ACDC <br>CA Lic. #933648<br>NABCEP Certified PV Installer # 032611-174</body></html>