<html><head><meta http-equiv="Content-Type" content="text/html charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class="">I might suggest:<div class=""><br class=""></div><div class="">General specialties </div><div class=""><a href="http://www.generalspecialtiesmfg.com" class="">http://www.generalspecialtiesmfg.com</a></div><div class=""><br class=""></div><div class="">or </div><div class=""><br class=""></div><div class="">MT solar</div><div class=""><a href="https://www.polemount.solar" class="">https://www.polemount.solar</a></div><div class=""><br class=""></div><div class="">jay</div><div class=""><br class=""></div><div class=""><br class=""><div><blockquote type="cite" class=""><div class="">On Oct 6, 2015, at 7:02 PM, Shasta Daiku <<a href="mailto:mjmorningstar@gmail.com" class="">mjmorningstar@gmail.com</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><span style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; float: none; display: inline !important;" class="">Glad it’s not just me. My supplier jokes that I have bad TPM karma. 5 of the last 6 racks had major problems that shut my projects down until replacements could be made and sent. Snotty customer service too. It’s a bummer since I’ve been using their racks since their beginning.</span><div class="" style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><br class=""></div><div class="" style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;">Michael Morningstar</div><div class="" style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><br class=""><div class=""><blockquote type="cite" class=""><div class="">On Oct 6, 2015, at 2:59 PM, Howie Michaelson <<a href="mailto:howie@suncatchervt.com" class="">howie@suncatchervt.com</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><div dir="ltr" class="" style="font-family: Helvetica; font-size: 18px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><div class="">These have all been a long standing problem for us as well, getting regularly worse!ut<br class=""><br class=""></div>Howie<br class=""></div><div class="gmail_extra" style="font-family: Helvetica; font-size: 18px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><br class=""><div class="gmail_quote">On Tue, Oct 6, 2015 at 4:22 PM, Kirpal Khalsa<span class="Apple-converted-space"> </span><span dir="ltr" class=""><<a href="mailto:solarworks@gmail.com" target="_blank" class="">solarworks@gmail.com</a>></span><span class="Apple-converted-space"> </span>wrote:<br class=""><blockquote class="gmail_quote" style="margin: 0px 0px 0px 0.8ex; border-left-width: 1px; border-left-color: rgb(204, 204, 204); border-left-style: solid; padding-left: 1ex;"><div dir="ltr" class=""><div class="">Ray....We have had the same problems....But we didn't get offered the $50 for our time and labor.....</div><div class="">We called and complained...it seemed on deaf ears.....</div><div class="">Also....They advertise pre -antiseized bolts on some of their racking....but it is certainly not so with their top of pole racks.....Some times the gimble bolts have anti seize and and sometimes not.....lack of consistency is a head ache....</div><div class="">We are exploring alternatives.. </div></div><div class="gmail_extra"><br clear="all" class=""><div class=""><div class=""><div dir="ltr" class=""><div class=""><div dir="ltr" class="">Sunny Regards,<br class="">Kirpal Khalsa<br class="">NABCEP Certified PV Installation Professional<br class="">Oregon Solarworks LLC<br class=""><a href="http://www.oregonsolarworks.com/" target="_blank" class="">www.oregonsolarworks.com</a><br class=""><a href="tel:541-218-0201" value="+15412180201" target="_blank" class="">541-218-0201</a><span class="Apple-converted-space"> </span>m<br class=""><a href="tel:541-299-0402" value="+15412990402" target="_blank" class="">541-299-0402</a><span class="Apple-converted-space"> </span>o</div></div></div></div></div><br class=""><div class="gmail_quote">On Tue, Oct 6, 2015 at 1:14 PM, Ray Walters<span class="Apple-converted-space"> </span><span dir="ltr" class=""><<a href="mailto:ray@solarray.com" target="_blank" class="">ray@solarray.com</a>></span><span class="Apple-converted-space"> </span>wrote:<br class=""><blockquote class="gmail_quote" style="margin: 0px 0px 0px 0.8ex; border-left-width: 1px; border-left-color: rgb(204, 204, 204); border-left-style: solid; padding-left: 1ex;"><div bgcolor="#FFFFFF" text="#000000" class="">Greetings All;<br class=""><br class="">I have used DP&W's top of pole racks for 20 years, but I've had my share of trouble, too. <span class="Apple-converted-space"> </span><br class="">First the lead times are horrible, sometimes pushing 2 months.<br class="">Second, the cost is approaching the cost of the modules, especially for high wind ratings.<br class="">Third, they just can't seem to wait till the paint is dry to pack the racks.<br class="">Several times I've had to sand and repaint the main strong back, because foam, paper, or plastic wrap had stuck to the paint.<br class="">This last time was the worst, and I was offered $50 for my troubles and embarrassment in front of the customer.<br class="">They said I should have shipped it back. How much sense does that make: round trip freight shipping, and 2 more weeks lost?<br class="">Here's a page of the manual completely stuck in the paint:<br class=""><img alt="" class=""><br class=""><br class="">Come on DP&W, you guys used to stand by your work.<span class=""><font color="#888888" class=""><br class=""><pre cols="72" class="">--
R.Ray Walters
CTO, Solarray, Inc
Nabcep Certified PV Installer,
Licensed Master Electrician
Solar Design Engineer
<a href="tel:303%20505-8760" value="+13035058760" target="_blank" class="">303 505-8760</a></pre></font></span></div><br class="">_______________________________________________<br class="">List sponsored by Redwood Alliance<br class=""><br class="">List Address:<span class="Apple-converted-space"> </span><a href="mailto:RE-wrenches@lists.re-wrenches.org" target="_blank" class="">RE-wrenches@lists.re-wrenches.org</a><br class=""><br class="">Change listserver email address & settings:<br class=""><a href="http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org" rel="noreferrer" target="_blank" class="">http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org</a><br class=""><br class="">List-Archive:<span class="Apple-converted-space"> </span><a href="http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html" rel="noreferrer" target="_blank" class="">http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html</a><br class=""><br class="">List rules & etiquette:<br class=""><a href="http://www.re-wrenches.org/etiquette.htm" rel="noreferrer" target="_blank" class="">www.re-wrenches.org/etiquette.htm</a><br class=""><br class="">Check out or update participant bios:<br class=""><a href="http://www.members.re-wrenches.org/" rel="noreferrer" target="_blank" class="">www.members.re-wrenches.org</a><br class=""><br class=""><br class=""></blockquote></div><br class=""></div><br class="">_______________________________________________<br class="">List sponsored by Redwood Alliance<br class=""><br class="">List Address:<span class="Apple-converted-space"> </span><a href="mailto:RE-wrenches@lists.re-wrenches.org" class="">RE-wrenches@lists.re-wrenches.org</a><br class=""><br class="">Change listserver email address & settings:<br class=""><a href="http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org" rel="noreferrer" target="_blank" class="">http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org</a><br class=""><br class="">List-Archive:<span class="Apple-converted-space"> </span><a href="http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html" rel="noreferrer" target="_blank" class="">http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html</a><br class=""><br class="">List rules & etiquette:<br class=""><a href="http://www.re-wrenches.org/etiquette.htm" rel="noreferrer" target="_blank" class="">www.re-wrenches.org/etiquette.htm</a><br class=""><br class="">Check out or update participant bios:<br class=""><a href="http://www.members.re-wrenches.org/" rel="noreferrer" target="_blank" class="">www.members.re-wrenches.org</a><br class=""><br class=""><br class=""></blockquote></div><br class=""></div><span class="" style="font-family: Helvetica; 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