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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:14.0pt;font-family:"Century Gothic","sans-serif";color:black'>In our solar society range of clients overall there are many younger & “older” clients that do very well with the Mate III and some that are total zeros on even basic comprehension of what the hey is going on.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:14.0pt;font-family:"Century Gothic","sans-serif";color:black'>I have one sweet older guy in his early 70’s client in particular; who is very mechanically & construction savvy (built 7 ski areas in the Rocky Mountains) who cannot, (even after writing settings & procedures down over 4 times) get what battery bulk, absorption & float & EQ are all about. I initially tried to get him to use a sealed type battery, but no, he said he could handle the responsibility of a wet lead acid battery. He is at one end of the spectrum. There are folks that are older, less mechanically savvy with no electrical back ground what so ever that; after moving from Mate I to Mate III are elated as to the range features and especially the data on history. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:14.0pt;font-family:"Century Gothic","sans-serif";color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:14.0pt;font-family:"Century Gothic","sans-serif";color:black'>I cover this, Use VS Drop function very clearly as to the consequences and function and I have yet to have a single client issue on this aspect.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:14.0pt;font-family:"Century Gothic","sans-serif";color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:14.0pt;font-family:"Century Gothic","sans-serif";color:black'>Clients are like family you can try to train them but usually it’s pretty hopeless if they cannot or will not to learn. It’s their experience after all; there is the Grid for those that cannot handle the responsibility of being their own power system managers. Personal responsibility is a huge step for most in our society. One that many folks are not qualified to venture towards. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:14.0pt;font-family:"Century Gothic","sans-serif";color:black'>Smile, breath, explain again slowly, draw pictures, replace the damage, be patient, & invoice………<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:14.0pt;font-family:"Century Gothic","sans-serif";color:black'><o:p> </o:p></span></p><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Century Gothic","sans-serif";color:#002060'>----------------------------------------------------------------------------<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif";color:black'>Dana Orzel <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif";color:black'>Great Solar Works, Inc - NABCEP # 051112-136<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif";color:black'>E - dana@solarwork.com - Web - solarwork.com <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif";color:black'>O - 970.626.5253 C - 208.721.7003<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif";color:black'>"Responsible Technologies for Responsible People since 1988" </span><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif";color:black'><o:p></o:p></span></p><p class=MsoNormal style='background:white'><b><span style='font-size:18.0pt;font-family:Webdings;color:green'>P</span></b><span style='font-size:11.0pt;font-family:"Helvetica","sans-serif";color:navy'> </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:green'>Please consider the environment before printing this email.</span><span style='font-size:11.0pt;font-family:"Helvetica","sans-serif";color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p></div><p class=MsoNormal><span style='font-size:14.0pt;font-family:"Century Gothic","sans-serif";color:black'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> RE-wrenches [mailto:re-wrenches-bounces@lists.re-wrenches.org] <b>On Behalf Of </b>jay<br><b>Sent:</b> Sunday, July 12, 2015 10:23 AM<br><b>To:</b> RE-wrenches<br><b>Subject:</b> Re: [RE-wrenches] Mate Drop and Charge Functions<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Hi All,<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>I’m with William, Its happened a number of times.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>But I doubt that outback is going to change anything with the mate 1.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>jay<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>peltz power<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p><div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=MsoNormal>On Jul 12, 2015, at 9:00 AM, <a href="mailto:toddcory@finestplanet.com">toddcory@finestplanet.com</a> wrote:<o:p></o:p></p></div><p class=MsoNormal><o:p> </o:p></p><div><div><p class=MsoNormal><span style='font-size:14.0pt;font-family:"Arial","sans-serif"'>i have had this happen, but only with one very elderly customer who didnt know what he was doing. he is 93 now, and has wisely hired a neighbor to maintain his system.<o:p></o:p></span></p></div><p class=MsoNormal style='word-wrap: break-word'><span style='font-size:14.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p><div><p class=MsoNormal><span style='font-size:14.0pt;font-family:"Arial","sans-serif"'>having people "press buttons" who dont understand their function or correct settings is a recipe for problems. a ruined battery bank is an expensive lesson.<o:p></o:p></span></p></div><p class=MsoNormal style='word-wrap: break-word'><span style='font-size:14.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p><div><p class=MsoNormal><span style='font-size:14.0pt;font-family:"Arial","sans-serif"'>in all my years of designing and building systems (mostly all off-grid) i only had one customer who was so challenged with flying the system, that after she destroyed two sets of battery banks in 5 years, she decided living off-grid was too complicated, and she moved back to town. she rented her place and the renters actually operated the system with no problem.<o:p></o:p></span></p></div><p class=MsoNormal style='word-wrap: break-word'><span style='font-size:14.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p><div><p class=MsoNormal><span style='font-size:14.0pt;font-family:"Arial","sans-serif"'>the point is, some people are better at understanding and operating a battery/inverter/solar system than others. sure, the MATE could be easier, but i have never had any difficulty navigating and changing the menu settings and options. usually it is "operator/customer error".<o:p></o:p></span></p></div><p class=MsoNormal style='word-wrap: break-word'><span style='font-size:14.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p><div><p class=MsoNormal><span style='font-size:14.0pt;font-family:"Arial","sans-serif"'>todd<o:p></o:p></span></p></div><p class=MsoNormal style='word-wrap: break-word'><span style='font-size:14.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p><p class=MsoNormal style='word-wrap: break-word'><span style='font-size:14.0pt;font-family:"Arial","sans-serif"'> </span><span style='font-size:9.0pt;font-family:"Helvetica","sans-serif"'><a href="http://bers.re-wrenches.org">bers.re-wrenches.org</a></span><span style='font-size:14.0pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p></div></blockquote></div><p class=MsoNormal><o:p> </o:p></p></div></div></body></html>