<html><head><meta http-equiv="Content-Type" content="text/html charset=utf-8"><meta http-equiv="Content-Type" content="text/html charset=utf-8"><meta http-equiv="Content-Type" content="text/html charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class="">Hi All,<div class=""><br class=""></div><div class="">I’m with William, Its happened a number of times.</div><div class=""><br class=""></div><div class="">But I doubt that outback is going to change anything with the mate 1.</div><div class=""><br class=""></div><div class="">jay</div><div class=""><br class=""></div><div class="">peltz power</div><div class=""><br class=""></div><div class=""><br class=""><div class=""><blockquote type="cite" class=""><div class="">On Jul 12, 2015, at 9:00 AM, <a href="mailto:toddcory@finestplanet.com" class="">toddcory@finestplanet.com</a> wrote:</div><br class="Apple-interchange-newline"><div class=""><font face="arial" size="4" style="font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class=""><div style="margin: 0px; padding: 0px; font-family: arial; font-size: 14pt; word-wrap: break-word;" class="">i have had this happen, but only with one very elderly customer who didnt know what he was doing. he is 93 now, and has wisely hired a neighbor to maintain his system.</div><p style="margin: 0px; padding: 0px; font-family: arial; font-size: 14pt; word-wrap: break-word;" class=""> </p><div style="margin: 0px; padding: 0px; font-family: arial; font-size: 14pt; word-wrap: break-word;" class="">having people "press buttons" who dont understand their function or correct settings is a recipe for problems. a ruined battery bank is an expensive lesson.</div><p style="margin: 0px; padding: 0px; font-family: arial; font-size: 14pt; word-wrap: break-word;" class=""> </p><div style="margin: 0px; padding: 0px; font-family: arial; font-size: 14pt; word-wrap: break-word;" class="">in all my years of designing and building systems (mostly all off-grid) i only had one customer who was so challenged with flying the system, that after she destroyed two sets of battery banks in 5 years, she decided living off-grid was too complicated, and she moved back to town. she rented her place and the renters actually operated the system with no problem.</div><p style="margin: 0px; padding: 0px; font-family: arial; font-size: 14pt; word-wrap: break-word;" class=""> </p><div style="margin: 0px; padding: 0px; font-family: arial; font-size: 14pt; word-wrap: break-word;" class="">the point is, some people are better at understanding and operating a battery/inverter/solar system than others. sure, the MATE could be easier, but i have never had any difficulty navigating and changing the menu settings and options. usually it is "operator/customer error".</div><p style="margin: 0px; padding: 0px; font-family: arial; font-size: 14pt; word-wrap: break-word;" class=""> </p><div style="margin: 0px; padding: 0px; font-family: arial; font-size: 14pt; word-wrap: break-word;" class="">todd</div><p style="margin: 0px; padding: 0px; font-family: arial; font-size: 14pt; word-wrap: break-word;" class=""> </p><p style="margin: 0px; padding: 0px; font-family: arial; font-size: 14pt; word-wrap: break-word;" class=""> <span style="font-family: Helvetica; font-size: 12px;" class=""><a href="http://bers.re-wrenches.org" class="">bers.re-wrenches.org</a></span></p></font></div></blockquote></div><br class=""></div></body></html>