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    <div class="moz-cite-prefix">I've never seen an inverter not
      disconnect on low voltage.  My understanding is that they just
      can't operate below a certain threshold.<br>
      However, I have seen behavior as described caused by DC loads that
      did not have a LVD in place.  Were there any other DC connections
      to the battery bank besides the inverter?<br>
      Once the whole bank gets low enough, even the charge controllers
      will not reconnect, and the entire bank is quickly ruined.<br>
      This is why I rarely use DC direct loads anymore, and If I do, I
      always recommend a LVD.<br>
      Any chance of a short circuit in the cabling before the inverter?<br>
      The only other thing I could think of is a shorted cell in one of
      the batteries, that then drained the rest of the batteries.<br>
      <br>
      <br>
      <pre class="moz-signature" cols="72">R.Ray Walters
CTO, Solarray, Inc
Nabcep Certified PV Installer, 
Licensed Master Electrician
Solar Design Engineer
303 505-8760</pre>
      On 12/17/2014 10:36 AM, Corey Shalanski wrote:<br>
    </div>
    <blockquote
cite="mid:CA+SmqZ1krVjUkkTTYhBh1zryGqwHzfJ+PSNMXoZ3ebQDHvtgpw@mail.gmail.com"
      type="cite">
      <div dir="ltr">Clarification and Update:
        <div>- I believe I may have inadvertently thrown Magnum under
          the bus in in my initial post. <br>
          <div hspace="streak-pt-mark" style="max-height:1px"><img
              moz-do-not-send="true" style="width:0px; max-height:0px;"
src="https://mailfoogae.appspot.com/t?sender=aY3NoYWxhbnNraUBqb3VsZS1lbmVyZ3kuY29t&type=zerocontent&guid=dab0a56b-2f33-4542-ab89-2eb7e81192f3"><font
              color="#ffffff" size="1">ᐧ</font></div>
          <div class="gmail_extra">While on site yesterday I did speak
            with Magnum's customer support about my findings and they
            advised to try to trickle charge the batteries up to the
            minimum threshold at which the Magnum inverters would turn
            back on. From there we will hopefully be able to run some
            more determinate tests. My question about the
            low-battery-cutout was more intended to explore whether
            others have ever experienced any similar issues with this
            protection feature. I am finding out that the feature is
            only relevant during inverting (not charging) mode and so
            would imply that the utility feed had been cut, which does
            not appear to be the case.</div>
          <div class="gmail_extra">- Our battery distributor has lent us
            a 12-circuit trickle charger - one set of alligator clips
            per battery. I am planning to re-visit the jobsite later
            today to put each battery on a trickle charge, which I am
            told will take 1-2 weeks for any lasting change to take
            effect. The distributor advised to reverse the leads on the
            batteries with negative voltage, hoping that they may be
            recoverable as "reversed pole" batteries thenceforth.</div>
          <div class="gmail_extra"><br>
          </div>
          <div class="gmail_extra">--</div>
          <div class="gmail_extra">Corey<br>
            <div class="gmail_quote"><br>
            </div>
            <div class="gmail_quote"><br>
            </div>
            <div class="gmail_quote">On Tue, Dec 16, 2014 at 8:27 PM, <span
                dir="ltr"><<a moz-do-not-send="true"
                  href="mailto:cshalanski@joule-energy.com">cshalanski@joule-energy.com</a>></span>
              wrote:
              <blockquote class="gmail_quote" style="margin:0px 0px 0px
0.8ex;border-left-width:1px;border-left-color:rgb(204,204,204);border-left-style:solid;padding-left:1ex"><br>
                Wrenches,<br>
                <br>
                I visited a customer today whose grid-tied battery
                backup system suffered<br>
                some sort of catastrophic failure, and now I'm trying to
                play detective to<br>
                figure out what happened and whose equipment/design is
                to blame.<br>
                <br>
                Here is what I know so far:<br>
                - System is ac-coupled with a Sunny Boy 7000 (7.85kW
                array), Magnum<br>
                MS4448PAE (x2), 3 strings of 4 12v batts (705Ah total)<br>
                - Site visit was triggered by the Sunny Boy registering
                zero output via<br>
                online monitoring.<br>
                - SPST Solid state relay installed on Sunny Boy output,
                controlled via<br>
                Magnum router, serves as secondary overcharge protection
                to Magnum's<br>
                frequency shift feature. Technician who initially
                responded claims he<br>
                measured 240v across the relay's terminals - relay
                manufacturer claims this<br>
                is "100% impossible". We removed the relay from the
                circuit, and the Sunny<br>
                Boy is again operational.<br>
                - On arrival I found the Magnum display showing a "Low
                Battery Charge"<br>
                message with the bank measuring ~4Vdc. The individual
                batteries were in<br>
                various states of charge, ranging from high of 6.3v to
                low of -2.6v. These<br>
                measurements were taken at rest, all battery cables
                disconnected, and yes<br>
                three of the batts were registering a negative voltage.<br>
                - Customer reports that he was not aware of any recent
                prolonged power<br>
                outages.<br>
                <br>
                The three potential suspects would seem to be:<br>
                - SS relay: The customer is convinced that this is the
                weak link in the<br>
                system and somehow triggered this failure. I am not so
                convinced but would<br>
                be interested to hear recommendations for properly
                testing its<br>
                functionality.<br>
                - Magnum equipment: Since there is low-battery-cutout
                protection, why would<br>
                this feature not have activated and prevented the
                batteries from draining<br>
                so low?<br>
                - Batteries: I am not very familiar with modes of
                failure, but our<br>
                distributor suggested that an internal short could be a
                possibility - what<br>
                might have triggered this?<br>
                <br>
                Clearly I am fishing for potential leads here, so any
                suggestions are<br>
                welcome.<br>
                <br>
                Thanks!<br>
                --<br>
                Corey Shalanski<br>
                Joule Energy<br>
                New Orleans, LA<br>
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