<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto"><div>Thank William. Keep us posted. <br><br>Cheers<div>Carl</div></div><div><br>On Aug 25, 2014, at 6:42 PM, "William Miller" <<a href="mailto:william@millersolar.com">william@millersolar.com</a>> wrote:<br><br></div><div><meta http-equiv="Content-Type" content="text/html; charset=us-ascii"><meta name="Generator" content="Microsoft Word 14 (filtered medium)"><!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
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</o:shapelayout></xml><![endif]--><div class="WordSection1"><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif"">Colleagues:<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif""><o:p> </o:p></span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif""><o:p> </o:p></span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif"">An update on the Sunny Island problems: When I provide a constructive criticism of a manufacturer and the manufacturer responds favorably I feel it imperative I make the fact public. SMA put a senior tech on the project and we are working on it now. I am very pleased with this development.<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif""><o:p> </o:p></span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif"">We examined the data and developed some theories. I will report back on what we learned.<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif""><o:p> </o:p></span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif"">For now, let the record show that SMA is putting good faith effort into a resolution.<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif""><o:p> </o:p></span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif"">William Miller<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif""><o:p> </o:p></span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black"><image003.jpg><br>Lic 773985<br><a href="http://www.millersolar.com/">millersolar.com</a><br>805-438-5600<o:p></o:p></span></p><p class="MsoNormal"><o:p> </o:p></p></div></div><div><span>_______________________________________________</span><br><span>List sponsored by Redwood Alliance</span><br><span></span><br><span>List Address: <a href="mailto:RE-wrenches@lists.re-wrenches.org">RE-wrenches@lists.re-wrenches.org</a></span><br><span></span><br><span>Change listserver email address & settings:</span><br><span><a href="http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org">http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org</a></span><br><span></span><br><span>List-Archive: <a href="http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html">http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html</a></span><br><span></span><br><span>List rules & etiquette:</span><br><span><a href="http://www.re-wrenches.org/etiquette.htm">www.re-wrenches.org/etiquette.htm</a></span><br><span></span><br><span>Check out or update participant bios:</span><br><span><a href="http://www.members.re-wrenches.org">www.members.re-wrenches.org</a></span><br><span></span><br></div></body></html>