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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Luke Christy wrote<o:p></o:p></span></p><p class=MsoNormal>"I know that things get damaged or lost all the time in shipment, and I'm wondering how other businesses handle it."<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='color:#1F497D'>We find that it's impossible to unpack and inspect all solar panels in stacks of 36, while the truck driver is standing there impatiently waiting to get on his way. <o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>So we have a stamp that we had made years ago at Kinko's for $20, which says "Accepted, pending unpacking and verification of no damage. Cobalt Power Systems"<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>We stamp the Bill of Lading with this disclaimer, and sign right below it. The truck drivers are happy to be on their way, and we feel that this should protect us if things ever get ugly.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Mark Byington<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Cobalt Power Systems, Inc.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>markb@cobaltpower.com<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>