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    <div class="moz-cite-prefix">Jeff,<br>
      I'd offer to order replacement cells for the customer, for as many
      of the 16 as the customer wishes to replace - let them decide. As
      you have already made your margin on the sale, you could offer the
      replacements at a substantial discount just to cover your time and
      expenses. I'd decline offering "repairs" or even more than cursory
      advice that might come back to bite you years from now when one or
      more cells fail prematurely.<br>
      <br>
      Re loss of acid: of course the voltage is holding fine - the
      amount of electrolyte in the cell doesn't affect voltage. But you
      are guessing at the amount of H2SO4 to add. A bad estimate could
      also come back to haunt you down the road.<br>
      Allan <br>
      <br>
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        <div class="Section1">
          <p class="MsoNormal"><b>Allan <span class="SpellE">Sindelar</span></b><br>
            <span style="font-size:10.0pt"><a
                href="mailto:Allan@positiveenergysolar.com"><u><span
                    style="color:#000099">Allan@positiveenergysolar.com</span></u></a></span><br>
            <span style="font-size:10.0pt">NABCEP Certified PV
              Installation Professional <br>
              NABCEP Certified Technical Sales Professional<br>
              New Mexico EE98J Journeyman Electrician<br>
              Founder and Chief Technology Officer<br>
              <b>Positive Energy, Inc.</b>, a Certified B <span
                class="SpellE">Corporation<sup><span
                    style="font-size:7.5pt">TM</span></sup></span><br>
              3209 Richards Lane<br>
              Santa Fe, New Mexico 87507<br>
              <b>505 424-1112 office 780-2738 cell</b><br>
              <a href="http://www.positiveenergysolar.com/"
                target="_blank"><u>www.positiveenergysolar.com</u></a><o:p></o:p></span></p>
          <p class="MsoNormal"><span style="font-size:10.0pt"><span
                style="mso-spacerun:yes"> </span></span></p>
        </div>
      </div>
      On 9/13/2013 1:11 AM, Jeff Clearwater wrote:<br>
    </div>
    <blockquote cite="mid:5232BA8D.90901@villagepower.com" type="cite">
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      <div style="font-family: Helvetica,Arial,sans-serif;"><span
          style="font-family: Helvetica,Arial,sans-serif;">Hi Wrenchies,<br>
          <br>
          Any Input would be greatly appreciated!<br>
        </span><br>
        Jeff Clearwater wrote:
        <blockquote style="color: rgb(0, 0, 0); background-color:
          rgb(255, 255, 255); font-family: Helvetica,Arial,sans-serif;"
          cite="mid:(sfid-20130911_10043_ACB61C30)" type="cite">
          <meta http-equiv="content-type" content="text/html;
            charset=ISO-8859-1">
          <div style="font-family: Helvetica,Arial,sans-serif;">
            <div style="font-family: Helvetica,Arial,sans-serif;"><span
                style="font-family: Helvetica,Arial,sans-serif;">Esteemed
                Wrenches,<br>
                <br>
                I need your advice on this most unfortunate situation.<br>
                <br>
                I arranged a purchase of 16 Trojan L16 RE-Bs for a
                client and they went to pick them up.  They didn't
                secure them well on their flatbed tralier and as they
                climbed their windy mountain driveway they lost 4 of the
                batteries over the side of the road and several more
                fell on their side on the trailer.<br>
                <br>
                The damage falls in 3 categories:<br>
                <br>
                1)  Broken or cracked posts, caps and handles,<br>
                <br>
                2)  Loss of Acid<br>
                <br>
                3)  Unknown damage due to shock of falling . . . <br>
                <br>
                It's the last category that concerns me - I'm
                recommending they replace the ones that took a tumble
                enough to break posts.  (although experience with fixing
                posts would be welcomed)<br>
                <br>
                And the loss of acid doesn't seem extensive - the
                voltage is holding fine - perhaps we'll just add water
                or perhaps acid and water - we'll work that one. 
                (though any input on amount of acid lost before needing
                to add acid would be welcomed input) (all but one seem
                to be above the plates still).<br>
                <br>
                But I'm seeking advice on whether you can trust an L16
                that has violently fallen on its side.  Can the force of
                a fall like that loosen or crack plates and cause
                problems that show up later?<br>
                <br>
                Here's the summary of damage:<br>
                <br>
              </span><span>
                <meta http-equiv="content-type" content="text/html;
                  charset=ISO-8859-1">
                Battery Voltage Damage Fill Level
                <br>
                1
                     6.342 <br>
                <br>
                2     6.343 <br>
                <br>
                3
                     6.341 <br>
                <br>
                4
                     6.318 <br>
                <br>
                5
                     6.351 <br>
                <br>
                6     6.315 <br>
                <br>
                7     6.349 <br>
                <br>
                8     6.314 <br>
                <br>
                9      6.344  Broken Post <br>
                10    6.348 Cracked Post <br>
                11     6.33 <br>
                <br>
                12     6.336 <br>
                <br>
                13     6.304 Broken Handle <br>
                14     6.346 Broken Handle <br>
                15     6.334 2 Broken Posts, Case Cracked, Broken Handle
                Plate Exposed<br>
                16
                     6.34 <br>
                <br>
                Thanks!<br>
                <br>
                 </span><br>
              <div class="moz-signature">-- <br>
                <span><span style="font-family: monospace;">Jeff
                    Clearwater</span><br style="font-family: monospace;">
                  <span style="font-family: monospace;">
                    Village Power Design</span><br style="font-family:
                    monospace;">
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                    Renewable Energy Design & Installation</span><br>
                  Ecovillage Design Consultant<br style="font-family:
                    monospace;">
                  <span style="font-family: monospace;"></span><br
                    style="font-family: monospace;">
                  <span style="font-family: monospace;">Licensed Solar
                    Contractor in CA - C-46</span><br
                    style="font-family: monospace;">
                  <span style="font-family: monospace;">
                    <a moz-do-not-send="true"
                      class="moz-txt-link-abbreviated"
                      href="http://www.villagepower.com">www.villagepower.com</a></span><br
                    style="font-family: monospace;">
                  <span style="font-family: monospace;">
                    <span
                      __postbox-detected-content="__postbox-detected-phone"
                      class="__postbox-detected-content
                      __postbox-detected-phone" style="display: inline;
                      font-size: inherit; padding: 0pt;">413-559-9763</span></span><br>
                  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~<br>
                </span>
                <br>
              </div>
            </div>
            <br>
            <div class="moz-signature">-- <br>
              <span><span style="font-family: monospace;">Jeff
                  Clearwater</span><br style="font-family: monospace;">
                <span style="font-family: monospace;">
                  Village Power Design</span><br style="font-family:
                  monospace;">
                <span style="font-family: monospace;">
                  Renewable Energy Design & Installation</span><br>
                Ecovillage Design Consultant<br style="font-family:
                  monospace;">
                <br style="font-family: monospace;">
                <span style="font-family: monospace;">NABCEP™ Certified
                  Solar PV Installer</span><br style="font-family:
                  monospace;">
                <span style="font-family: monospace;">Licensed Solar
                  Contractor in CA - C-46</span><br style="font-family:
                  monospace;">
                <span style="font-family: monospace;">
                  <a moz-do-not-send="true"
                    class="moz-txt-link-abbreviated"
                    href="http://www.villagepower.com">www.villagepower.com</a></span><br
                  style="font-family: monospace;">
                <span style="font-family: monospace;">
                  <span
                    __postbox-detected-content="__postbox-detected-phone"
                    class="__postbox-detected-content
                    __postbox-detected-phone" style="display: inline;
                    font-size: inherit; padding: 0pt;">413-559-9763</span></span><br>
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