<br><font size=2 face="sans-serif">It's an XW system.....SW doesn't have
event codes. </font>
<br><font size=2 face="sans-serif">Starting the gen manually just means
it will keep running until he stops it.</font>
<br><font size=2 face="sans-serif">We need to see how much current is flowing,
and what's going on with battery voltage.</font>
<br><font size=2 face="sans-serif">If you are going to the site, give me
a call when you get there.</font>
<br><font size=2 face="sans-serif">866-519-1470</font>
<br><font size=2 face="sans-serif">Rgds,<br>
</font><font size=3 color=#008000>_____________________________________________________________________________________</font><font size=3>
<br>
</font><font size=1 face="Arial"><b><br>
Eric Bentsen</b> | </font><font size=1 color=#008000 face="Arial"><b>
Schneider Electric </b></font><font size=1 face="Arial"><b> | Solar
Business</b> | <b>UNITED STATES</b> | <b>Technical
Support Representative</b> <b><br>
Phone:</b> +(650) 351-8237 ext. 001# | <b><br>
Email:</b> </font><a href="mailto:eric.bentsen@schneider-electric.com"><font size=1 color=blue face="Arial"><u>eric.bentsen@schneider-electric.com</u></font></a><font size=1 face="Arial">
| <b>Site:</b></font><a href="http://www.schneider-electric.com/solar" target=_blank><font size=1 color=blue face="Arial"><u>
www.schneider-electric.com/solar</u></font></a><font size=1 face="Arial">
| <b>Address:</b> 250 South Vasco Rd., Livermore, CA 94551
<br>
</font><font size=1 color=blue face="Arial"><u><br>
</u></font><a href="www.schneider-electric.com/solar"><img src=cid:_2_0C09DD240C09D9940074860088257BC0></a><font size=1 color=#00a000 face="Arial"><br>
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<br>
<br>
<table width=100%>
<tr valign=top>
<td><font size=1 color=#5f5f5f face="sans-serif">From:</font>
<td><font size=1 face="sans-serif">"SunHarvest" <eric@harvesthesun.com></font>
<tr valign=top>
<td><font size=1 color=#5f5f5f face="sans-serif">To:</font>
<td><font size=1 face="sans-serif">"RE-wrenches" <re-wrenches@lists.re-wrenches.org></font>
<tr valign=top>
<td><font size=1 color=#5f5f5f face="sans-serif">Date:</font>
<td><font size=1 face="sans-serif">08/07/2013 02:08 PM</font>
<tr valign=top>
<td><font size=1 color=#5f5f5f face="sans-serif">Subject:</font>
<td><font size=1 face="sans-serif">Re: [RE-wrenches] SW AGS</font>
<tr valign=top>
<td><font size=1 color=#5f5f5f face="sans-serif">Sent by:</font>
<td><font size=1 face="sans-serif">re-wrenches-bounces@lists.re-wrenches.org</font></table>
<br>
<hr noshade>
<br>
<br>
<br><font size=2 face="Arial">Sounds like you talked to the right guy,
that's his info...except that he has, according to what he told me, an
SW not an XW. I'm assuming he's maybe at 50% capacity on his original 1260Ah
bank based on everything he told me this morning. He did say that his bank
will last him through the night and that he has some pretty hefty air conditioning
loads. He also said he had equalized in the past but not in the last 18
months. I'm just not convinced that his batteries are shot. But all this
battery talk may be beside the point if he's not experiencing the same
on/off cycling problem when he manually starts the genny, right? That is,
assuming the disco settings remain in effect regardless of start mechanism.
Thanks for indulging me tocayo.</font>
<br><font size=3> </font>
<br><font size=2 face="Arial">Eric</font>
<br><font size=2 face="Arial">SunHarvest</font>
<br><font size=2 face="Arial">001.530.798.3738 (Cell)</font>
<br><font size=3>----- Original Message ----- </font>
<br><font size=3><b>From:</b> </font><a href="mailto:Eric.Bentsen@schneider-electric.com"><font size=3 color=blue><u>Eric.Bentsen@schneider-electric.com</u></font></a><font size=3>
</font>
<br><font size=3><b>To:</b> </font><a href="mailto:re-wrenches@lists.re-wrenches.org"><font size=3 color=blue><u>RE-wrenches</u></font></a><font size=3>
</font>
<br><font size=3><b>Sent:</b> Wednesday, August 07, 2013 12:54 PM</font>
<br><font size=3><b>Subject:</b> Re: [RE-wrenches] SW AGS</font>
<br>
<br><font size=2 face="sans-serif"><br>
Hi Eric,</font><font size=3> </font><font size=2 face="sans-serif"><br>
Sounded like bad batteries to me also (I think he called in this AM).
He has (2) XW6048 units that are <br>
capable of 200ADC between them, and he also has 1260Ah of flooded capacity.
DC Start V is set for 46.5V, so if we assume he was close to 50% <br>
discharge (depending on load), it should take almost 2 hours to reach the
bulk voltage (80% replaced). His batteries were ramping up to bulk <br>
in just a couple of minutes, meaning the batteries were not absorbing the
charge. I have heard varying opinions on the symptoms of sulfation, <br>
but it does sound like a battery issue (5 yrs old). He was advised to equalize
to try and recover them (he has never done this), or replace them.</font><font size=3>
</font><font size=2 face="sans-serif"><br>
Rgds,</font><font size=3> </font><font size=2 face="sans-serif"><br>
</font><font size=3 color=#008000><br>
_____________________________________________________________________________________</font><font size=3>
</font><font size=1 face="Arial"><b><br>
<br>
Eric Bentsen</b> | </font><font size=1 color=#008000 face="Arial"><b>
Schneider Electric </b></font><font size=1 face="Arial"><b> | Solar
Business</b> | <b>UNITED STATES</b> | <b>Technical
Support Representative</b> <b><br>
Phone:</b> +(650) 351-8237 ext. 001# | <b><br>
Email:</b> </font><a href="mailto:eric.bentsen@schneider-electric.com"><font size=1 color=blue face="Arial"><u>eric.bentsen@schneider-electric.com</u></font></a><font size=1 face="Arial">
| <b>Site:</b></font><a href="http://www.schneider-electric.com/solar" target=_blank><font size=1 color=blue face="Arial"><u>
www.schneider-electric.com/solar</u></font></a><font size=1 face="Arial">
| <b>Address:</b> 250 South Vasco Rd., Livermore, CA 94551
</font><font size=1 color=blue face="Arial"><u><br>
</u></font><font size=3 color=blue><u><br>
</u></font><a href="www.schneider-electric.com/solar"><img src=cid:_2_0B1F19AC0B1F07C00074860088257BC0></a><font size=1 color=#00a000 face="Arial"><br>
*** Please consider the environment before printing this e-mail</font><font size=1 face="Arial">
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<tr valign=top>
<td width=14%><font size=1 color=#5f5f5f face="sans-serif">From:</font><font size=3>
</font>
<td width=85%><font size=1 face="sans-serif">"SunHarvest" <eric@harvesthesun.com></font><font size=3>
</font>
<tr valign=top>
<td><font size=1 color=#5f5f5f face="sans-serif">To:</font><font size=3>
</font>
<td><font size=1 face="sans-serif">"RE-wrenches" <re-wrenches@lists.re-wrenches.org></font><font size=3>
</font>
<tr valign=top>
<td><font size=1 color=#5f5f5f face="sans-serif">Date:</font><font size=3>
</font>
<td><font size=1 face="sans-serif">08/07/2013 12:39 PM</font><font size=3>
</font>
<tr valign=top>
<td><font size=1 color=#5f5f5f face="sans-serif">Subject:</font><font size=3>
</font>
<td><font size=1 face="sans-serif">[RE-wrenches] SW AGS</font><font size=3>
</font>
<tr valign=top>
<td><font size=1 color=#5f5f5f face="sans-serif">Sent by:</font><font size=3>
</font>
<td><font size=1 face="sans-serif">re-wrenches-bounces@lists.re-wrenches.org</font></table>
<br><font size=3><br>
</font>
<hr noshade><font size=3><br>
<br>
</font><font size=2 face="Arial"><br>
I read through the archives on the XW AGS thread but have a query on behalf
of a customer with an SW AGS issue. I'm heading out to the remote site
tomorrow and would like, if possible, to show up knowing what I might be
up against.</font><font size=3> <br>
</font><font size=2 face="Arial"><br>
The customer recently replaced his AGS for his two SW 6048s and then upgraded
his firmware a week later. He reported that his problem with the AGS began
after firmware upgrade. Here's the particular issue:</font><font size=3>
<br>
</font><font size=2 face="Arial"><br>
AGS will try to start the 15.8kW Multi-Quip genny due to low battery voltage
(event 306 DCV start). After about 5 minutes the AGS will stop the genny
due to battery absorption level reached (event 313 ABS stop). The AGS will
go through this event 306/313 cycle on and off until the homeowner shuts
down the AGS. To me this sounds like bad batteries. But, the homeowner
says this cycling does not occur when he manually starts the generator.
This doesn't sound like a complicated problem but so far I'm unfamiliar
with the SW AGS. So, I would greatly appreciate any insight you guys can
offer me.</font><font size=3> <br>
</font><font size=2 face="Arial"><br>
Thanks!!</font><font size=3> <br>
</font><font size=2 face="Arial"><br>
Eric<br>
SunHarvest<br>
001.530.798.3738 (Cell)</font><font size=3> <br>
<br>
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