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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Now there is a useful setting, just being a little sarcastic, this would be hard to diagnose. Was that available on the SW’s AGS menu too?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Chris Worcester<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Solar Wind Works<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>NABCEP Certified PV Installer<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Office 530-582-4503<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Cell 530-448-9692<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Fax 530-582-4603<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>www.solarwindworks.com<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>chris@solarwindworks.com<o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> re-wrenches-bounces@lists.re-wrenches.org [mailto:re-wrenches-bounces@lists.re-wrenches.org] <b>On Behalf Of </b>jay peltz<br><b>Sent:</b> Wednesday, August 07, 2013 2:30 PM<br><b>To:</b> RE-wrenches<br><b>Subject:</b> Re: [RE-wrenches] SW AGS<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>HI Eric,<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Sounds like the "stop absorb" might have been enabled.<o:p></o:p></p></div><div><p class=MsoNormal>This will stop the AGS when the battery volts reach absorb setpoint.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>But has no impact if starting the generator manually.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>jay<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>peltz power<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><div><p class=MsoNormal><br><br><o:p></o:p></p><div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Sounds like you talked to the right guy, that's his info...except that he has, according to what he told me, an SW not an XW. I'm assuming he's maybe at 50% capacity on his original 1260Ah bank based on everything he told me this morning. He did say that his bank will last him through the night and that he has some pretty hefty air conditioning loads. He also said he had equalized in the past but not in the last 18 months. I'm just not convinced that his batteries are shot. But all this battery talk may be beside the point if he's not experiencing the same on/off cycling problem when he manually starts the genny, right? That is, assuming the disco settings remain in effect regardless of start mechanism. Thanks for indulging me tocayo.</span><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif"'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Eric</span><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>SunHarvest</span><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>001.530.798.3738 (Cell)</span><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif"'><o:p></o:p></span></p></div><blockquote style='border:none;border-left:solid black 1.5pt;padding:0in 0in 0in 4.0pt;margin-left:3.75pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>----- Original Message -----<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:#E4E4E4'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>From:</span></b><span class=apple-converted-space><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> </span></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><a href="mailto:Eric.Bentsen@schneider-electric.com" title="Eric.Bentsen@schneider-electric.com">Eric.Bentsen@schneider-electric.com</a><o:p></o:p></span></p></div><div><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>To:</span></b><span class=apple-converted-space><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> </span></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><a href="mailto:re-wrenches@lists.re-wrenches.org" title="re-wrenches@lists.re-wrenches.org">RE-wrenches</a><o:p></o:p></span></p></div><div><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Sent:</span></b><span class=apple-converted-space><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> </span></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Wednesday, August 07, 2013 12:54 PM<o:p></o:p></span></p></div><div><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Subject:</span></b><span class=apple-converted-space><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> </span></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Re: [RE-wrenches] SW AGS<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif"'><o:p> </o:p></span></p></div><p class=MsoNormal style='margin-bottom:13.5pt'><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif"'><br></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Hi Eric,</span><span class=apple-converted-space><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif"'> </span></span><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif"'><br></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> Sounded like bad batteries to me also (I think he called in this AM). He has (2) XW6048 units that are<span class=apple-converted-space> </span></span><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif"'><br></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>capable of 200ADC between them, and he also has 1260Ah of flooded capacity. DC Start V is set for 46.5V, so if we assume he was close to 50%<span class=apple-converted-space> </span></span><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif"'><br></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>discharge (depending on load), it should take almost 2 hours to reach the bulk voltage (80% replaced). His batteries were ramping up to bulk<span class=apple-converted-space> </span></span><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif"'><br></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>in just a couple of minutes, meaning the batteries were not absorbing the charge. I have heard varying opinions on the symptoms of sulfation,<span class=apple-converted-space> </span></span><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif"'><br></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>but it does sound like a battery issue (5 yrs old). He was advised to equalize to try and recover them (he has never done this), or replace them.</span><span class=apple-converted-space><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif"'> </span></span><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif"'><br></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Rgds,</span><span class=apple-converted-space><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif"'> </span></span><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif"'><br></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><br></span><span style='font-family:"Helvetica","sans-serif";color:green'>_____________________________________________________________________________________</span><span class=apple-converted-space><span style='font-family:"Helvetica","sans-serif"'> </span></span><span style='font-family:"Helvetica","sans-serif"'><br></span><b><span style='font-size:7.5pt;font-family:"Arial","sans-serif"'><br>Eric Bentsen</span></b><span class=apple-converted-space><span style='font-size:7.5pt;font-family:"Arial","sans-serif"'> </span></span><span style='font-size:7.5pt;font-family:"Arial","sans-serif"'> | <span class=apple-converted-space><b><span style='color:green'> </span></b></span><b><span style='color:green'>Schneider Electric<span class=apple-converted-space> </span></span> | Solar Business</b><span class=apple-converted-space> </span> | <span class=apple-converted-space> </span><b>UNITED STATES</b><span class=apple-converted-space> </span> | <span class=apple-converted-space> </span><b>Technical Support Representative</b><span class=apple-converted-space> </span><b><br>Phone:</b><span class=apple-converted-space> </span>+(650) 351-8237 ext. 001# | <span class=apple-converted-space> </span><b><br>Email:</b><span class=apple-converted-space> </span></span><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif"'><a href="mailto:eric.bentsen@schneider-electric.com"><span style='font-size:7.5pt;font-family:"Arial","sans-serif"'>eric.bentsen@schneider-electric.com</span></a></span><span class=apple-converted-space><span style='font-size:7.5pt;font-family:"Arial","sans-serif"'> </span></span><span style='font-size:7.5pt;font-family:"Arial","sans-serif"'> | <span class=apple-converted-space> </span><b>Site:</b></span><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif"'><a href="http://www.schneider-electric.com/solar" target="_blank"><span class=apple-converted-space><span style='font-size:7.5pt;font-family:"Arial","sans-serif"'> </span></span><span style='font-size:7.5pt;font-family:"Arial","sans-serif"'>www.schneider-electric.com/solar</span></a></span><span class=apple-converted-space><span style='font-size:7.5pt;font-family:"Arial","sans-serif"'> </span></span><span style='font-size:7.5pt;font-family:"Arial","sans-serif"'> | <span class=apple-converted-space> </span><b>Address:</b><span class=apple-converted-space> </span>250 South Vasco Rd., Livermore, CA 94551<span class=apple-converted-space> </span><br><u><span style='color:blue'><br></span></u></span><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif"'><a href="x-msg://84/www.schneider-electric.com/solar"><Mail Attachment.jpeg></a></span><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:#00A000'><br>*** Please consider the environment before printing this e-mail</span><span class=apple-converted-space><span style='font-size:7.5pt;font-family:"Arial","sans-serif"'> </span></span><span style='font-family:"Helvetica","sans-serif"'><br></span><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif"'><br><br><o:p></o:p></span></p><table class=MsoNormalTable border=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td valign=top style='padding:.75pt .75pt .75pt .75pt'><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:#5F5F5F'>From:</span><o:p></o:p></p></td><td valign=top style='padding:.75pt .75pt .75pt .75pt'><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Arial","sans-serif"'>"SunHarvest" <<a href="mailto:eric@harvesthesun.com">eric@harvesthesun.com</a>></span><o:p></o:p></p></td></tr><tr><td valign=top style='padding:.75pt .75pt .75pt .75pt'><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:#5F5F5F'>To:</span><o:p></o:p></p></td><td valign=top style='padding:.75pt .75pt .75pt .75pt'><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Arial","sans-serif"'>"RE-wrenches" <<a href="mailto:re-wrenches@lists.re-wrenches.org">re-wrenches@lists.re-wrenches.org</a>></span><o:p></o:p></p></td></tr><tr><td valign=top style='padding:.75pt .75pt .75pt .75pt'><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:#5F5F5F'>Date:</span><o:p></o:p></p></td><td valign=top style='padding:.75pt .75pt .75pt .75pt'><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Arial","sans-serif"'>08/07/2013 12:39 PM</span><o:p></o:p></p></td></tr><tr><td valign=top style='padding:.75pt .75pt .75pt .75pt'><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:#5F5F5F'>Subject:</span><o:p></o:p></p></td><td valign=top style='padding:.75pt .75pt .75pt .75pt'><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Arial","sans-serif"'>[RE-wrenches] SW AGS</span><o:p></o:p></p></td></tr><tr><td valign=top style='padding:.75pt .75pt .75pt .75pt'><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:#5F5F5F'>Sent by:</span><o:p></o:p></p></td><td valign=top style='padding:.75pt .75pt .75pt .75pt'><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Arial","sans-serif"'><a href="mailto:re-wrenches-bounces@lists.re-wrenches.org">re-wrenches-bounces@lists.re-wrenches.org</a></span><o:p></o:p></p></td></tr></table><p class=MsoNormal><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif"'><o:p> </o:p></span></p><div class=MsoNormal align=center style='text-align:center'><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif"'><hr size=2 width="100%" noshade style='color:#A0A0A0' align=center></span></div><p class=MsoNormal style='margin-bottom:13.5pt'><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif"'><br><br><br></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>I read through the archives on the XW AGS thread but have a query on behalf of a customer with an SW AGS issue. I'm heading out to the remote site tomorrow and would like, if possible, to show up knowing what I might be up against.</span><span class=apple-converted-space><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif"'> </span></span><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif"'><br></span><span style='font-family:"Helvetica","sans-serif"'> </span><span class=apple-converted-space><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif"'> </span></span><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif"'><br></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>The customer recently replaced his AGS for his two SW 6048s and then upgraded his firmware a week later. He reported that his problem with the AGS began after firmware upgrade. Here's the particular issue:</span><span class=apple-converted-space><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif"'> </span></span><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif"'><br></span><span style='font-family:"Helvetica","sans-serif"'> </span><span class=apple-converted-space><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif"'> </span></span><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif"'><br></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>AGS will try to start the 15.8kW Multi-Quip genny due to low battery voltage (event 306 DCV start). After about 5 minutes the AGS will stop the genny due to battery absorption level reached (event 313 ABS stop). The AGS will go through this event 306/313 cycle on and off until the homeowner shuts down the AGS. To me this sounds like bad batteries. But, the homeowner says this cycling does not occur when he manually starts the generator. This doesn't sound like a complicated problem but so far I'm unfamiliar with the SW AGS. So, I would greatly appreciate any insight you guys can offer me.</span><span class=apple-converted-space><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif"'> </span></span><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif"'><br></span><span style='font-family:"Helvetica","sans-serif"'> </span><span class=apple-converted-space><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif"'> </span></span><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif"'><br></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Thanks!!</span><span class=apple-converted-space><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif"'> </span></span><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif"'><br></span><span style='font-family:"Helvetica","sans-serif"'> </span><span class=apple-converted-space><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif"'> </span></span><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif"'><br></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Eric<br>SunHarvest<br>001.530.798.3738 (Cell)</span><span class=apple-converted-space><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif"'> </span></span><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif"'><br></span><span style='font-family:"Helvetica","sans-serif"'><br>______________________________________________________________________<br>This email has been scanned by the Symantec Email Security.cloud service.<br>______________________________________________________________________</span><tt><span style='font-size:10.0pt'>_______________________________________________</span></tt><span style='font-size:10.0pt;font-family:"Courier New"'><br><tt>List sponsored by Home Power magazine</tt><br><br><tt>List Address:</tt><span class=apple-converted-space> </span><tt><a 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