<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META content="text/html; charset=iso-8859-1" http-equiv=Content-Type>
<META name=GENERATOR content="MSHTML 9.00.8112.16496">
<STYLE></STYLE>
</HEAD>
<BODY bgColor=#ffffff>
<DIV><FONT size=2 face=Arial>I read through the archives on the XW AGS thread
but have a query on behalf of a customer with an SW AGS issue. I'm heading out
to the remote site tomorrow and would like, if possible, to show up knowing what
I might be up against.</FONT></DIV>
<DIV><FONT size=2 face=Arial></FONT> </DIV>
<DIV><FONT size=2 face=Arial>The customer recently replaced his AGS for his two
SW 6048s and then upgraded his firmware a week later. He reported that his
problem with the AGS began after firmware upgrade. Here's the particular
issue:</FONT></DIV>
<DIV><FONT size=2 face=Arial></FONT> </DIV>
<DIV><FONT size=2 face=Arial>AGS will try to start the 15.8kW Multi-Quip genny
due to low battery voltage (event 306 DCV start). After about 5 minutes the AGS
will stop the genny due to battery absorption level reached (event 313
ABS stop). The AGS will go through this event 306/313 cycle on and off until the
homeowner shuts down the AGS. To me this sounds like bad batteries. But, the
homeowner says this cycling does not occur when he manually starts the
generator. This doesn't sound like a complicated problem but so far I'm
unfamiliar with the SW AGS. So, I would greatly appreciate any insight you guys
can offer me.</FONT></DIV>
<DIV><FONT size=2 face=Arial></FONT> </DIV>
<DIV><FONT size=2 face=Arial>Thanks!!</FONT></DIV>
<DIV><FONT size=2 face=Arial></FONT> </DIV>
<DIV><FONT size=2 face=Arial>Eric<BR>SunHarvest<BR>001.530.798.3738
(Cell)<BR></FONT></DIV></BODY></HTML>