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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:14.0pt;font-family:"Century Gothic","sans-serif";color:black'>In light of Bob O’s post - after now 25 years of design & installation(OMG) I have been guinea pigged one time too many with New products. I second BobO’s post.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:14.0pt;font-family:"Century Gothic","sans-serif";color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:14.0pt;font-family:"Century Gothic","sans-serif";color:black'>I remember so clearly sitting in a presentation by a new inverter manufacturer that repeatedly spoke of MTTF, “mean time to failure” or was it, “Time to a mean failure?”[he did not have any real data so this was all he could speak on] – and their product was in the 100+ year MTTF category I had a hard time keeping my mouth shut as he prattled on. Yet here we are with failures on products that were touted as 30+ years going south.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:14.0pt;font-family:"Century Gothic","sans-serif";color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:14.0pt;font-family:"Century Gothic","sans-serif";color:black'>In light of solid testing and really building a solid industry with lots of certification and NEC & UL all over the place and PV Manu’s dropping out of business. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:14.0pt;font-family:"Century Gothic","sans-serif";color:black'>Where is a reality test that the gear will really deliver with the stated warranty? <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:14.0pt;font-family:"Century Gothic","sans-serif";color:black'>We are certifying the installer for safety, knowledge, installation practice and materials selection, BUT there is nothing to protect the consumer from a fraud that is 2 parts. 1 - Will the Manu. still be in business henceforth will the warranty be real? And 2 – Is the warranty stated realistic or just a speculative MTTF pile of hooey?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:14.0pt;font-family:"Century Gothic","sans-serif";color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:14.0pt;font-family:"Century Gothic","sans-serif";color:black'>Again the reality is that we as the seller, recommender, and installer of said equipment is the one whose reputation and business longevity is greatest effected by equipment failures.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:14.0pt;font-family:"Century Gothic","sans-serif";color:black'>I personally have a min. of a 5 year good reliability reports requirement before I will jump on someone’s band wagon with one the exception of one company – Outback power. I have seen charge controllers catch on fire, melt down & it was a wonderful thing that the wall was concrete.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:14.0pt;font-family:"Century Gothic","sans-serif";color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:14.0pt;font-family:"Century Gothic","sans-serif";color:black'>What would it take to have UL really time test the reliability of products? Or should someone else do this? Is this realistic?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:14.0pt;font-family:"Century Gothic","sans-serif";color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Century Gothic","sans-serif";color:black'>____________________________________________________________________________<o:p></o:p></span></p><p class=MsoNormal><b><span style='font-family:"Century Gothic","sans-serif";color:#4F6228'>Dana Orzel</span></b><span style='font-family:"Century Gothic","sans-serif";color:#4F6228'> <o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Century Gothic","sans-serif";color:#4F6228'>Great Solar Works, Inc - </span><b><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif";color:#4F6228'>NABCEP # 051112-136<o:p></o:p></span></b></p><p class=MsoNormal><span style='font-family:"Century Gothic","sans-serif";color:#4F6228'>dana@solarwork.com - www.solarwork.com <o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Century Gothic","sans-serif";color:#4F6228'>PLEASE ADD & NOTE NEW CELL - <b>C </b>- <b>208.721.7003</b> <o:p></o:p></span></p><p class=MsoNormal><b><span style='font-family:"Century Gothic","sans-serif";color:#4F6228'>O</span></b><span style='font-family:"Century Gothic","sans-serif";color:#4F6228'> - 970.626.5253 <b>F</b> - 970.626.4140 <o:p></o:p></span></p><p class=MsoNormal><b><u><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif";color:#4F6228'>"Responsible Technologies for Responsible People since 1988" </span></u></b><b><u><span style='font-size:10.0pt;font-family:"Century Gothic","sans-serif";color:#4F6228'><o:p></o:p></span></u></b></p><p class=MsoNormal><span style='color:black'><o:p> </o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>