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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Thanks all, as Rae is on it!<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:navy'>Sincerely,<br><br>Chris Worcester<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:navy'>Solar Wind Works<br>NABCEP Certified PV Installer<br>Phone: 530-582-4503<br>Fax: 530-582-4603<br><a href="http://www.solarwindworks.com/">www.solarwindworks.com</a><br><a href="mailto:chris@solarwindworks.com">chris@solarwindworks.com</a><br>"Proven Energy Solutions"</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> re-wrenches-bounces@lists.re-wrenches.org [mailto:re-wrenches-bounces@lists.re-wrenches.org] <b>On Behalf Of </b>Larry Crutcher, Starlight Solar Power Systems<br><b>Sent:</b> Friday, December 14, 2012 7:33 AM<br><b>To:</b> RE-wrenches<br><b>Subject:</b> Re: [RE-wrenches] KC-120-1 recall contact<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Chris,<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>It used to be Amie but now you need to contact Rae Parafiniuk <<a href="mailto:Rae.Parafiniuk@kyocera.com">Rae.Parafiniuk@kyocera.com</a>>. She takes care of the warranty claims. FYI, you should replace ALL the modules.<o:p></o:p></p><div><div><div><div><div><div><div><div><p class=MsoNormal><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif";color:black'><br>Larry Crutcher<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif";color:black'>Starlight Solar Power Systems<o:p></o:p></span></p></div></div><div><p class=MsoNormal><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif";color:black'><o:p> </o:p></span></p></div></div></div></div></div><p class=MsoNormal><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif";color:black'><br><br></span><o:p></o:p></p></div><p class=MsoNormal><o:p> </o:p></p><div><div><p class=MsoNormal>On Dec 13, 2012, at 1:49 PM, Stephen Kane wrote:<o:p></o:p></p></div><p class=MsoNormal><br><br><span class=apple-style-span><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif"'><o:p></o:p></span></span></p><div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Chris,</span><o:p></o:p></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>The last time I handled this issue the contact was:</span><o:p></o:p></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p></div><div><p class=MsoNormal><a href="mailto:Amie.Ebert@kyocera.com">Amie.Ebert@kyocera.com</a><o:p></o:p></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Purchasing Agent / Warranty Analyst</span><o:p></o:p></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>KYOCERA Solar, Inc.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>7812 E. Acoma Drive<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Scottsdale, AZ 85260<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Direct (480) 443-0817<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I assume a call to the main Kyocera # in Arizona will also get you where you need to go.</span><o:p></o:p></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Best,</span><o:p></o:p></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Stephen Kane</span><o:p></o:p></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Kane Solar</span><o:p></o:p></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Lyons, CO</span><o:p></o:p></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p></div><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in;border-width:initial;border-color:initial'><div><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span class=apple-converted-space><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> </span></span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><a href="mailto:re-wrenches-bounces@lists.re-wrenches.org">re-wrenches-bounces@lists.re-wrenches.org</a><span class=apple-converted-space> </span>[<a href="mailto:re-wrenches-bounces@lists.re-wrenches.org">mailto:re-wrenches-bounces@lists.re-wrenches.org</a>]<span class=apple-converted-space> </span><b>On Behalf Of<span class=apple-converted-space> </span></b>Chris<br><b>Sent:</b><span class=apple-converted-space> </span>Thursday, December 13, 2012 1:12 PM<br><b>To:</b><span class=apple-converted-space> </span>'RE-wrenches'<br><b>Subject:</b><span class=apple-converted-space> </span>Re: [RE-wrenches] bubbling Sanyo modules</span><o:p></o:p></p></div></div></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Hi Larry,</span><o:p></o:p></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>We were just called out to an offgrid system that has the Kyocera 120-1’s with the 2001.5 date on them. 10 out of 16 appear to have burned contacts/traces on them. Who is the contact or go to person on this at Kyocera?</span><o:p></o:p></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p></div><div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:navy'>Sincerely,<br><br>Chris Worcester</span><o:p></o:p></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:navy'>Solar Wind Works<br>NABCEP Certified PV Installer<br>Phone: 530-582-4503<br>Fax: 530-582-4603<br><a href="http://www.solarwindworks.com/">www.solarwindworks.com</a><br><a href="mailto:chris@solarwindworks.com">chris@solarwindworks.com</a><br>"Proven Energy Solutions"</span><o:p></o:p></p></div></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p></div><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in;border-width:initial;border-color:initial'><div><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span class=apple-converted-space><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> </span></span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><a href="mailto:re-wrenches-bounces@lists.re-wrenches.org">re-wrenches-bounces@lists.re-wrenches.org</a><span class=apple-converted-space> </span>[<a href="mailto:re-wrenches-bounces@lists.re-wrenches.org">mailto:re-wrenches-bounces@lists.re-wrenches.org</a>]<span class=apple-converted-space> </span><b>On Behalf Of<span class=apple-converted-space> </span></b>Larry Crutcher, Starlight Solar Power Systems<br><b>Sent:</b><span class=apple-converted-space> </span>Wednesday, December 05, 2012 8:02 AM<br><b>To:</b><span class=apple-converted-space> </span>RE-wrenches<br><b>Subject:</b><span class=apple-converted-space> </span>Re: [RE-wrenches] bubbling Sanyo modules</span><o:p></o:p></p></div></div></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal>boB,<o:p></o:p></p></div><div><div><p class=MsoNormal> <o:p></o:p></p></div></div><div><div><p class=MsoNormal>If the cells are still "capable" of 80% or more but a defect is in cell interconnection, junction box or whatever is preventing output, then the power warranty does not apply. <o:p></o:p></p></div></div><div><div><p class=MsoNormal> <o:p></o:p></p></div></div><div><div><p class=MsoNormal>Example: The 1999 through 2002 Kyocera KC120-1's have been failing in the thousands. A poorly soldered contact opens and 1/2 the module stops passing power (Voc 10.5 V). To date, Kyocera is still exchanging these with remanufactured units without any legal liability to do so. They even pay us the labor to replace them more than 10 years out of warranty. They have my kudos for the way they are handling this.<o:p></o:p></p></div></div><div><div><p class=MsoNormal> <o:p></o:p></p></div></div><div><div><p class=MsoNormal>A manufacturer will be on my sh!t list if they don't stand behind an obvious production failure that is occurring in many modules. I hope this is not the case with these Sanyo.<o:p></o:p></p></div></div><div><div><div><div><div><div><div><div><div><p class=MsoNormal><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif";color:black'><br>Larry Crutcher</span><o:p></o:p></p></div></div><div><div><p class=MsoNormal><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif";color:black'>Starlight Solar Power Systems</span><o:p></o:p></p></div></div></div><div><div><p class=MsoNormal><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif";color:black'> </span><o:p></o:p></p></div></div></div></div></div></div></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><div><div><p class=MsoNormal>On Dec 5, 2012, at 12:03 AM, boB wrote:<o:p></o:p></p></div></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><div><div><p class=MsoNormal>On 12/4/2012 9:25 PM, benn kilburn wrote:<o:p></o:p></p></div></div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><div><p class=MsoNormal>Doug,<o:p></o:p></p></div><div><div><p class=MsoNormal>While the module may be past its workmanship warranty period, if the defect affects the module's power output.... then i would argue that the power output warranty should cover it. That warranty should be good for 25yrs.<o:p></o:p></p></div></div><div><div><p class=MsoNormal>Anyone care to comment on that reasoning?<o:p></o:p></p></div></div><div><div><p class=MsoNormal> <o:p></o:p></p></div></div><div><div><p class=MsoNormal>benn<o:p></o:p></p></div></div></div></blockquote><div><p class=MsoNormal><br><br>In a way, I don't quite understand the difference.<br><br>If a module plain old stops working because of workmanship or whatever,<br>isn't 0% of original output less than 80% of original output ??<br><br>boB<o:p></o:p></p></div></div><div><p class=MsoNormal> <o:p></o:p></p></div></div><div><p class=MsoNormal> <o:p></o:p></p></div></div><p class=MsoNormal style='margin-bottom:13.5pt'><span style='font-size:13.5pt;font-family:"Helvetica","sans-serif"'>_______________________________________________<br>List sponsored by Home Power magazine<br><br>List Address:<span class=apple-converted-space> </span><a href="mailto:RE-wrenches@lists.re-wrenches.org">RE-wrenches@lists.re-wrenches.org</a><br><br>Options & settings:<br><a href="http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org">http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org</a><br><br>List-Archive:<span class=apple-converted-space> </span><a href="http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org">http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org</a><br><br>List rules & etiquette:<br><a href="http://www.re-wrenches.org/etiquette.htm">www.re-wrenches.org/etiquette.htm</a><br><br>Check out participant bios:<br><a href="http://www.members.re-wrenches.org">www.members.re-wrenches.org</a><o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p></div></div></div></body></html>