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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial Rounded MT Bold","sans-serif";color:#984806">Allan<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial Rounded MT Bold","sans-serif";color:#984806"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial Rounded MT Bold","sans-serif";color:#984806">We have also seen some rather cleverly worded references to NABCEP Techs (somewhere in the company) meaning there is a slim chance that you
could get the NABCEP guy but probably not, when a consumer calls. They try to give the impression that all the techs are NABCEP. And who knows maybe none are. They’re out there!<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial Rounded MT Bold","sans-serif";color:#984806"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial Rounded MT Bold","sans-serif";color:#984806">I do agree that a customer reference via the three questions is a relevant venue for re-cert<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial Rounded MT Bold","sans-serif";color:#984806"><o:p> </o:p></span></b></p>
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<p class="MsoNormal"><span style="font-family:"Arial Rounded MT Bold","sans-serif";color:black">Kind Regards<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial Rounded MT Bold","sans-serif";color:#009900"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial Rounded MT Bold","sans-serif";color:black">Tom Duffy<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial Rounded MT Bold","sans-serif";color:#009900">Senior Solar Design Engineer<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial Rounded MT Bold","sans-serif";color:#984806"><img width="189" height="69" id="Picture_x0020_1" src="cid:image003.jpg@01CD633F.5F354AF0" alt="Description: Logo No Sun-small"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial Rounded MT Bold","sans-serif";color:#009900">Toll Free 888-895-8179<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial Rounded MT Bold","sans-serif";color:#009900">tom@thesolar.biz<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial Rounded MT Bold","sans-serif";color:#984806">For: Customer Service and Accounting
</span><span style="font-size:11.0pt;font-family:"Arial Rounded MT Bold","sans-serif";color:black">888-895-6810</span><span style="font-size:11.0pt;font-family:"Arial Rounded MT Bold","sans-serif";color:#984806"> Grid tie sales
</span><span style="font-size:11.0pt;font-family:"Arial Rounded MT Bold","sans-serif";color:black">888-895-7847</span><span style="font-size:11.0pt;font-family:"Arial Rounded MT Bold","sans-serif";color:#984806">
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial Rounded MT Bold","sans-serif";color:#984806">Off Grid sales
</span><span style="font-size:11.0pt;font-family:"Arial Rounded MT Bold","sans-serif";color:black">888-895-7765</span><span style="font-size:11.0pt;font-family:"Arial Rounded MT Bold","sans-serif";color:#984806"> Other Product Sales
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<o:p></o:p></span></p>
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</span><span style="font-size:11.0pt;font-family:"Arial Rounded MT Bold","sans-serif";color:black">888-895-6497</span><span style="font-size:11.0pt;font-family:"Arial Rounded MT Bold","sans-serif";color:#984806"> Tech Support
</span><span style="font-size:11.0pt;font-family:"Arial Rounded MT Bold","sans-serif";color:black">888-895-8179</span><span style="font-size:11.0pt;font-family:"Arial Rounded MT Bold","sans-serif";color:#984806"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial Rounded MT Bold","sans-serif";color:#984806"><o:p> </o:p></span></b></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext"> re-wrenches-bounces@lists.re-wrenches.org [mailto:re-wrenches-bounces@lists.re-wrenches.org]
<b>On Behalf Of </b>Allan Sindelar<br>
<b>Sent:</b> Monday, July 16, 2012 9:51 AM<br>
<b>To:</b> RE-wrenches<br>
<b>Subject:</b> Re: [RE-wrenches] NABCEP Recertification Survey<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">Jeff,<br>
I got certified in the first round in 2003, so my recert is due this year and I'm facing this added requirement for the first time just like you. While it's definitely an added hassle, and I would have preferred an earlier and louder heads-up announcement about
the new requirements, I think it's a good thing. <br>
<br>
Here's my take on it - when NABCEP started nobody knew what it was and Certification didn't mean much. Now it's a big deal, more in some areas than others. Now I regularly come across companies claiming some sort of NABCEP certification or approval that's not
legitimate, and I periodically send web page links or quoted excerpts from their websites or newspaper ads to NABCEP, who sends them some sort of "cease and desist" warning. It's all about protecting the legitimacy of certification, resisting the call to make
it easier to get and to keep. Once it's weakened it's hard to regain a solid reputation for it.
<br>
<br>
Most of us know of installers who are good at taking tests, and of someone who is certified but who probably shouldn't be, right? The need to submit actual customer feedback adds one more level of legitimacy, one more step to make it harder for that marginal
installer to stay certified. So when I look at the bigger picture I have to be in favor of this added requirement. And I'll add that I would have a hard time wording three questions to better get the results that would address quality of installation issues
than the ones used.<br>
Just my $.02...<br>
Allan<o:p></o:p></p>
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<p class="MsoNormal"><b>Allan Sindelar</b><br>
<span style="font-size:10.0pt"><a href="mailto:Allan@positiveenergysolar.com"><span style="color:#000099">Allan@positiveenergysolar.com</span></a></span><br>
<span style="font-size:10.0pt">NABCEP Certified Photovoltaic Installer<br>
NABCEP Certified Technical Sales Professional<br>
New Mexico EE98J Journeyman Electrician<br>
Founder and Chief Technology Officer<br>
<b>Positive Energy, Inc.</b><br>
3209 Richards Lane (note new address)<br>
Santa Fe, New Mexico 87507<br>
<b>505 424-1112</b><br>
<a href="http://www.positiveenergysolar.com/" target="_blank">www.positiveenergysolar.com</a></span>
<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-right:722.25pt;mso-margin-bottom-alt:auto">
<o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On 7/15/2012 7:49 AM, Jeff Wongstrom wrote:<o:p></o:p></p>
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<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<p class="MsoNormal">Hello Wrenches, <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I have recently learned that as part of the NABCEP recertification process a Quality Assessment Survey must be presented to three System Owners during the recertification period. The questions in the survey are:<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-size:8.5pt">TO BE COMPLETED BY SYSTEM OWNER: </span></b><span style="font-size:8.5pt"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:8.5pt"><o:p> </o:p></span></p>
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<div style="margin-left:27.0pt">
<p class="MsoNormal"><span style="font-size:8.5pt">1. Upon completion of the System installation, did the System work as expected? <o:p></o:p></span></p>
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<div style="margin-left:27.0pt">
<p class="MsoNormal"><span style="font-size:8.5pt">Yes </span><span style="font-size:8.5pt;font-family:Wingdings">o</span><span style="font-size:8.5pt"> </span><span style="font-size:8.5pt">No </span><span style="font-size:8.5pt;font-family:Wingdings">o</span><span style="font-size:8.5pt"> </span><span style="font-size:8.5pt"><o:p></o:p></span></p>
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<div style="margin-left:27.0pt">
<p class="MsoNormal"><span style="font-size:8.5pt">If no, please identify and explain all deficiencies or problems that you experienced. <o:p></o:p></span></p>
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<div style="margin-left:27.0pt">
<p class="MsoNormal"><span style="font-size:8.5pt"><o:p> </o:p></span></p>
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<div style="margin-left:27.0pt">
<p class="MsoNormal"><span style="font-size:8.5pt">2. Did the System installation cause any leaks or property damage? <o:p></o:p></span></p>
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<div style="margin-left:27.0pt">
<p class="MsoNormal"><span style="font-size:8.5pt">Yes </span><span style="font-size:8.5pt;font-family:Wingdings">o</span><span style="font-size:8.5pt"> </span><span style="font-size:8.5pt">No </span><span style="font-size:8.5pt;font-family:Wingdings">o</span><span style="font-size:8.5pt"> </span><span style="font-size:8.5pt"><o:p></o:p></span></p>
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<div style="margin-left:27.0pt">
<p class="MsoNormal"><span style="font-size:8.5pt">If yes, please identify and explain the nature of such leaks and/or damage. <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:8.5pt"><o:p> </o:p></span></p>
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<div style="margin-left:27.0pt">
<p class="MsoNormal"><span style="font-size:8.5pt">3. Did the System installation cause any other problems or deficiencies that needed resolution during or after the installation of the System? <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:8.5pt">Yes </span><span style="font-size:8.5pt;font-family:Wingdings">o</span><span style="font-size:8.5pt"> </span><span style="font-size:8.5pt">No </span><span style="font-size:8.5pt;font-family:Wingdings">o</span><span style="font-size:8.5pt"> </span><span style="font-size:8.5pt"><o:p></o:p></span></p>
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<div style="margin-left:27.0pt">
<p class="MsoNormal"><span style="font-size:8.5pt">If yes, please identify and explain such problems or deficiencies, and whether they were satisfactorily resolved in a timely, professional manner by the Installer? <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:8.5pt"><o:p> </o:p></span></p>
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<p class="MsoNormal">Specifically asking about 'leaks and property damage' seems to me as unnecessary and in bad form as does the survey in general. <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<div>
<p class="MsoNormal">Are wrenches complying with the survey requirement and do you find the survey appropriate both in content and as a requirement to recertification? <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Jeff<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:8.5pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><img border="0" width="113" height="50" id="_x0035_c7e0e19-13f0-431a-88c6-e45fab729f93" src="cid:part3.01080309.02040807@positiveenergysolar.com"><span style="font-size:13.5pt;font-family:"Helvetica","sans-serif""><br>
<span class="apple-style-span">Jeff Wongstrom </span></span><span class="apple-style-span"><span style="font-size:13.5pt;font-family:"Helvetica","sans-serif""><o:p></o:p></span></span></p>
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<p class="MsoNormal"><span style="font-size:13.5pt;font-family:"Helvetica","sans-serif"">NABCEP Certified</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:13.5pt;font-family:"Helvetica","sans-serif"">406.291.3416<o:p></o:p></span></p>
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<p class="MsoNormal"><span class="apple-style-span"><span style="font-size:10.0pt;font-family:"" MarkerFelt??,?serif??="">Check out the new website</span></span><span style="font-size:13.5pt;font-family:"Helvetica","sans-serif"">:<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:13.5pt;font-family:"Helvetica","sans-serif""><a href="http://www.thirstylakesolar.com">www.thirstylakesolar.com</a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:13.5pt;font-family:"Helvetica","sans-serif""><o:p> </o:p></span></p>
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<p class="MsoNormal"><br>
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<o:p></o:p></p>
<pre>_______________________________________________<o:p></o:p></pre>
<pre>List sponsored by Home Power magazine<o:p></o:p></pre>
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