<html><head><base href="x-msg://1457/"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div><br></div>I can understand the requirement/value for customer feedback, and the introductory letter is very well done - the tone is nicely positive. But then we go from being the 'gold standard' professionals to 'dabblers in installation' tone - leaks and damage? Why not include fires? <div>We typically have worked hard to convince our clients our installations are leak-free, often their number one concern, and put that to rest. Now I have to hand this to my best clients, who are likely to think 'wow, if they have to ask that question, there really must be an industrywide issue and he was less than honest with me'. </div><div>I would like to see #2 replaced with something more upbeat..... 'Were you happy with the installation process and do you feel that the overall experience reflected the efforts of a true professional in this field?'</div><div>John</div><div><br><div>
<span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Arial; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; font-size: medium; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Arial; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Arial; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Arial; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Arial; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">John McNicholas<br>NABCEP Certified Solar PV Installer ™<br><br>President<br>Key Power Services, Inc.<br>160 Tahiti Street<br>Naples, FL 34113<br><br></div></span></div></span></div></span></div></span></span>
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<div><br><div>Begin forwarded message:</div><br class="Apple-interchange-newline"><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px;"><span style="font-family:'Helvetica'; font-size:medium; color:rgba(0, 0, 0, 1);"><b>From: </b></span><span style="font-family:'Helvetica'; font-size:medium;">Tom Duffy <<a href="mailto:Tom@thesolar.biz">Tom@thesolar.biz</a>><br></span></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px;"><span style="font-family:'Helvetica'; font-size:medium; color:rgba(0, 0, 0, 1);"><b>Date: </b></span><span style="font-family:'Helvetica'; font-size:medium;">July 16, 2012 12:40:08 PM EDT<br></span></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px;"><span style="font-family:'Helvetica'; font-size:medium; color:rgba(0, 0, 0, 1);"><b>To: </b></span><span style="font-family:'Helvetica'; font-size:medium;">"<a href="mailto:Allan@positiveenergysolar.com">Allan@positiveenergysolar.com</a>" <<a href="mailto:Allan@positiveenergysolar.com">Allan@positiveenergysolar.com</a>>, RE-wrenches <<a href="mailto:re-wrenches@lists.re-wrenches.org">re-wrenches@lists.re-wrenches.org</a>><br></span></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px;"><span style="font-family:'Helvetica'; font-size:medium; color:rgba(0, 0, 0, 1);"><b>Subject: </b></span><span style="font-family:'Helvetica'; font-size:medium;"><b>Re: [RE-wrenches] NABCEP Recertification Survey</b><br></span></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px;"><span style="font-family:'Helvetica'; font-size:medium; color:rgba(0, 0, 0, 1);"><b>Reply-To: </b></span><span style="font-family:'Helvetica'; font-size:medium;">RE-wrenches <<a href="mailto:re-wrenches@lists.re-wrenches.org">re-wrenches@lists.re-wrenches.org</a>><br></span></div><br><span class="Apple-style-span" style="border-collapse: separate; font-family: Arial; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; font-size: medium; "><div bgcolor="white" lang="EN-US" link="blue" vlink="purple"><div class="WordSection1" style="page: WordSection1; "><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; "><b><span style="font-size: 11pt; font-family: 'Arial Rounded MT Bold', sans-serif; color: rgb(152, 72, 6); ">Allan<o:p></o:p></span></b></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; "><b><span style="font-size: 11pt; font-family: 'Arial Rounded MT Bold', sans-serif; color: rgb(152, 72, 6); "><o:p> </o:p></span></b></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; "><b><span style="font-size: 11pt; font-family: 'Arial Rounded MT Bold', sans-serif; color: rgb(152, 72, 6); ">We have also seen some rather cleverly worded references to NABCEP Techs (somewhere in the company) meaning there is a slim chance that you could get the NABCEP guy but probably not, when a consumer calls. They try to give the impression that all the techs are NABCEP. And who knows maybe none are. They’re out there!<o:p></o:p></span></b></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; "><b><span style="font-size: 11pt; font-family: 'Arial Rounded MT Bold', sans-serif; color: rgb(152, 72, 6); "><o:p> </o:p></span></b></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; "><b><span style="font-size: 11pt; font-family: 'Arial Rounded MT Bold', sans-serif; color: rgb(152, 72, 6); ">I do agree that a customer reference via the three questions is a relevant venue for re-cert<o:p></o:p></span></b></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; "><b><span style="font-size: 11pt; font-family: 'Arial Rounded MT Bold', sans-serif; color: rgb(152, 72, 6); "><o:p> </o:p></span></b></div><div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; "><span style="font-family: 'Arial Rounded MT Bold', sans-serif; color: black; ">Kind Regards<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; "><span style="font-family: 'Arial Rounded MT Bold', sans-serif; color: rgb(0, 153, 0); "><o:p> </o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; "><span style="font-family: 'Arial Rounded MT Bold', sans-serif; color: black; ">Tom Duffy<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; "><span style="font-size: 10pt; font-family: 'Arial Rounded MT Bold', sans-serif; color: rgb(0, 153, 0); ">Senior Solar Design Engineer<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; "><span style="font-family: 'Arial Rounded MT Bold', sans-serif; color: rgb(152, 72, 6); "><img width="189" height="69" id="Picture_x0020_1" alt="Description: Logo No Sun-small" apple-width="yes" apple-height="yes" src="cid:image003.jpg@01CD633F.5F354AF0"><o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; "><span style="font-family: 'Arial Rounded MT Bold', sans-serif; color: rgb(0, 153, 0); ">Toll Free 888-895-8179<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; "><span style="font-family: 'Arial Rounded MT Bold', sans-serif; color: rgb(0, 153, 0); "><a href="mailto:tom@thesolar.biz" style="color: blue; text-decoration: underline; ">tom@thesolar.biz</a><o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; "><span style="font-size: 11pt; font-family: 'Arial Rounded MT Bold', sans-serif; color: rgb(152, 72, 6); ">For: Customer Service and Accounting<span class="Apple-converted-space"> </span></span><span style="font-size: 11pt; font-family: 'Arial Rounded MT Bold', sans-serif; color: black; ">888-895-6810</span><span style="font-size: 11pt; font-family: 'Arial Rounded MT Bold', sans-serif; color: rgb(152, 72, 6); "> Grid tie sales<span class="Apple-converted-space"> </span></span><span style="font-size: 11pt; font-family: 'Arial Rounded MT Bold', sans-serif; color: black; ">888-895-7847</span><span style="font-size: 11pt; font-family: 'Arial Rounded MT Bold', sans-serif; color: rgb(152, 72, 6); "><o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; "><span style="font-size: 11pt; font-family: 'Arial Rounded MT Bold', sans-serif; color: rgb(152, 72, 6); ">Off Grid sales<span class="Apple-converted-space"> </span></span><span style="font-size: 11pt; font-family: 'Arial Rounded MT Bold', sans-serif; color: black; ">888-895-7765</span><span style="font-size: 11pt; font-family: 'Arial Rounded MT Bold', sans-serif; color: rgb(152, 72, 6); "><span class="Apple-converted-space"> </span>Other Product Sales<span class="Apple-converted-space"> </span></span><span style="font-size: 11pt; font-family: 'Arial Rounded MT Bold', sans-serif; color: black; ">888-895-9612</span><span style="font-size: 11pt; font-family: 'Arial Rounded MT Bold', sans-serif; color: rgb(152, 72, 6); "><o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; "><span style="font-size: 11pt; font-family: 'Arial Rounded MT Bold', sans-serif; color: rgb(152, 72, 6); ">Shipping and Receiving<span class="Apple-converted-space"> </span></span><span style="font-size: 11pt; font-family: 'Arial Rounded MT Bold', sans-serif; color: black; ">888-895-6497</span><span style="font-size: 11pt; font-family: 'Arial Rounded MT Bold', sans-serif; color: rgb(152, 72, 6); "><span class="Apple-converted-space"> </span>Tech Support<span class="Apple-converted-space"> </span></span><span style="font-size: 11pt; font-family: 'Arial Rounded MT Bold', sans-serif; color: black; ">888-895-8179</span><span style="font-size: 11pt; font-family: 'Arial Rounded MT Bold', sans-serif; color: rgb(152, 72, 6); "><o:p></o:p></span></div></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; "><b><span style="font-size: 11pt; font-family: 'Arial Rounded MT Bold', sans-serif; color: rgb(152, 72, 6); "><o:p> </o:p></span></b></div><div><div style="border-right-style: none; border-bottom-style: none; border-left-style: none; border-width: initial; border-color: initial; border-top-style: solid; border-top-color: rgb(181, 196, 223); border-top-width: 1pt; padding-top: 3pt; padding-right: 0in; padding-bottom: 0in; padding-left: 0in; "><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; "><b><span style="font-size: 10pt; font-family: Tahoma, sans-serif; color: windowtext; ">From:</span></b><span style="font-size: 10pt; font-family: Tahoma, sans-serif; color: windowtext; "><span class="Apple-converted-space"> </span><a href="mailto:re-wrenches-bounces@lists.re-wrenches.org" style="color: blue; text-decoration: underline; ">re-wrenches-bounces@lists.re-wrenches.org</a><span class="Apple-converted-space"> </span>[mailto:re-wrenches-bounces@lists.re-wrenches.org]<span class="Apple-converted-space"> </span><b>On Behalf Of<span class="Apple-converted-space"> </span></b>Allan Sindelar<br><b>Sent:</b><span class="Apple-converted-space"> </span>Monday, July 16, 2012 9:51 AM<br><b>To:</b><span class="Apple-converted-space"> </span>RE-wrenches<br><b>Subject:</b><span class="Apple-converted-space"> </span>Re: [RE-wrenches] NABCEP Recertification Survey<o:p></o:p></span></div></div></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; "><o:p> </o:p></div><div><p class="MsoNormal" style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 12pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; ">Jeff,<br>I got certified in the first round in 2003, so my recert is due this year and I'm facing this added requirement for the first time just like you. While it's definitely an added hassle, and I would have preferred an earlier and louder heads-up announcement about the new requirements, I think it's a good thing.<span class="Apple-converted-space"> </span><br><br>Here's my take on it - when NABCEP started nobody knew what it was and Certification didn't mean much. Now it's a big deal, more in some areas than others. Now I regularly come across companies claiming some sort of NABCEP certification or approval that's not legitimate, and I periodically send web page links or quoted excerpts from their websites or newspaper ads to NABCEP, who sends them some sort of "cease and desist" warning. It's all about protecting the legitimacy of certification, resisting the call to make it easier to get and to keep. Once it's weakened it's hard to regain a solid reputation for it.<span class="Apple-converted-space"> </span><br><br>Most of us know of installers who are good at taking tests, and of someone who is certified but who probably shouldn't be, right? The need to submit actual customer feedback adds one more level of legitimacy, one more step to make it harder for that marginal installer to stay certified. So when I look at the bigger picture I have to be in favor of this added requirement. And I'll add that I would have a hard time wording three questions to better get the results that would address quality of installation issues than the ones used.<br>Just my $.02...<br>Allan<o:p></o:p></p><div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; "><b>Allan Sindelar</b><br><span style="font-size: 10pt; "><a href="mailto:Allan@positiveenergysolar.com" style="color: blue; text-decoration: underline; "><span style="color: rgb(0, 0, 153); ">Allan@positiveenergysolar.com</span></a></span><br><span style="font-size: 10pt; ">NABCEP Certified Photovoltaic Installer<br>NABCEP Certified Technical Sales Professional<br>New Mexico EE98J Journeyman Electrician<br>Founder and Chief Technology Officer<br><b>Positive Energy, Inc.</b><br>3209 Richards Lane (note new address)<br>Santa Fe, New Mexico 87507<br><b>505 424-1112</b><br><a href="http://www.positiveenergysolar.com/" target="_blank" style="color: blue; text-decoration: underline; ">www.positiveenergysolar.com</a></span><o:p></o:p></div><div style="margin-top: 0in; margin-right: 722.25pt; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; "><o:p> </o:p></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; "><o:p> </o:p></div></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; ">On 7/15/2012 7:49 AM, Jeff Wongstrom wrote:<o:p></o:p></div></div><blockquote style="margin-top: 5pt; margin-bottom: 5pt; "><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; ">Hello Wrenches,<o:p></o:p></div><div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; "><o:p> </o:p></div></div><div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; ">I have recently learned that as part of the NABCEP recertification process a Quality Assessment Survey must be presented to three System Owners during the recertification period. The questions in the survey are:<o:p></o:p></div></div><div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; "><o:p> </o:p></div></div><div><div style="margin-left: 27pt; "><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; "><b><span style="font-size: 8.5pt; ">TO BE COMPLETED BY SYSTEM OWNER: </span></b><span style="font-size: 8.5pt; "><o:p></o:p></span></div></div><div style="margin-left: 27pt; "><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; "><span style="font-size: 8.5pt; "><o:p> </o:p></span></div></div><div style="margin-left: 27pt; "><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; "><span style="font-size: 8.5pt; ">1. Upon completion of the System installation, did the System work as expected? <o:p></o:p></span></div></div><div style="margin-left: 27pt; "><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; "><span style="font-size: 8.5pt; ">Yes </span><span style="font-size: 8.5pt; font-family: Wingdings; ">o</span><span style="font-size: 8.5pt; "> </span><span style="font-size: 8.5pt; ">No </span><span style="font-size: 8.5pt; font-family: Wingdings; ">o</span><span style="font-size: 8.5pt; "> </span><span style="font-size: 8.5pt; "><o:p></o:p></span></div></div><div style="margin-left: 27pt; "><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; "><span style="font-size: 8.5pt; ">If no, please identify and explain all deficiencies or problems that you experienced. <o:p></o:p></span></div></div><div style="margin-left: 27pt; "><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; "><span style="font-size: 8.5pt; "><o:p> </o:p></span></div></div><div style="margin-left: 27pt; "><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; "><span style="font-size: 8.5pt; ">2. Did the System installation cause any leaks or property damage? <o:p></o:p></span></div></div><div style="margin-left: 27pt; "><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; "><span style="font-size: 8.5pt; ">Yes </span><span style="font-size: 8.5pt; font-family: Wingdings; ">o</span><span style="font-size: 8.5pt; "> </span><span style="font-size: 8.5pt; ">No </span><span style="font-size: 8.5pt; font-family: Wingdings; ">o</span><span style="font-size: 8.5pt; "> </span><span style="font-size: 8.5pt; "><o:p></o:p></span></div></div><div style="margin-left: 27pt; "><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; "><span style="font-size: 8.5pt; ">If yes, please identify and explain the nature of such leaks and/or damage. <o:p></o:p></span></div></div><div style="margin-left: 27pt; "><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; "><span style="font-size: 8.5pt; "><o:p> </o:p></span></div></div><div style="margin-left: 27pt; "><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; "><span style="font-size: 8.5pt; ">3. Did the System installation cause any other problems or deficiencies that needed resolution during or after the installation of the System? <o:p></o:p></span></div></div><div style="margin-left: 27pt; "><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; "><span style="font-size: 8.5pt; ">Yes </span><span style="font-size: 8.5pt; font-family: Wingdings; ">o</span><span style="font-size: 8.5pt; "> </span><span style="font-size: 8.5pt; ">No </span><span style="font-size: 8.5pt; font-family: Wingdings; ">o</span><span style="font-size: 8.5pt; "> </span><span style="font-size: 8.5pt; "><o:p></o:p></span></div></div><div style="margin-left: 27pt; "><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; "><span style="font-size: 8.5pt; ">If yes, please identify and explain such problems or deficiencies, and whether they were satisfactorily resolved in a timely, professional manner by the Installer? <o:p></o:p></span></div></div></div><div style="margin-left: 27pt; "><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; "><span style="font-size: 8.5pt; "><o:p> </o:p></span></div></div><div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; ">Specifically asking about 'leaks and property damage' seems to me as unnecessary and in bad form as does the survey in general. <o:p></o:p></div></div><div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; "><o:p> </o:p></div></div><div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; ">Are wrenches complying with the survey requirement and do you find the survey appropriate both in content and as a requirement to recertification? <o:p></o:p></div></div><div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; "><o:p> </o:p></div></div><div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; "> <o:p></o:p></div></div><div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; "><o:p> </o:p></div></div><div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; ">Jeff<o:p></o:p></div></div><div><div style="margin-left: 27pt; "><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; "><span style="font-size: 8.5pt; "><o:p> </o:p></span></div></div></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; "><o:p> </o:p></div><div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; "><img border="0" width="113" height="50" id="_x0035_c7e0e19-13f0-431a-88c6-e45fab729f93" src="cid:part3.01080309.02040807@positiveenergysolar.com"><span style="font-size: 13.5pt; font-family: Helvetica, sans-serif; "><br><span class="apple-style-span">Jeff Wongstrom</span></span><span class="apple-style-span"><span style="font-size: 13.5pt; font-family: Helvetica, sans-serif; "><o:p></o:p></span></span></div><div><div><div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; "><span style="font-size: 13.5pt; font-family: Helvetica, sans-serif; ">NABCEP Certified</span><o:p></o:p></div></div><div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; "><span style="font-size: 13.5pt; font-family: Helvetica, sans-serif; ">406.291.3416<o:p></o:p></span></div></div><div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; "><span class="apple-style-span"><span markerfelt??,?serif??="" style="font-size: 10pt; ">Check out the new website</span></span><span style="font-size: 13.5pt; font-family: Helvetica, sans-serif; ">:<o:p></o:p></span></div></div><div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; "><span style="font-size: 13.5pt; font-family: Helvetica, sans-serif; "><a href="http://www.thirstylakesolar.com" style="color: blue; text-decoration: underline; ">www.thirstylakesolar.com</a><o:p></o:p></span></div></div><div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; "><span style="font-size: 13.5pt; font-family: Helvetica, sans-serif; "><o:p> </o:p></span></div></div><div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; "><span style="font-size: 13.5pt; font-family: Helvetica, sans-serif; "><o:p> </o:p></span></div></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; "><span style="font-size: 13.5pt; font-family: Helvetica, sans-serif; "><br><br><br><o:p></o:p></span></div></div></div></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; "><br><br><br><br><o:p></o:p></div><pre style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 10pt; font-family: 'Courier New'; color: black; ">_______________________________________________<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 10pt; font-family: 'Courier New'; color: black; ">List sponsored by Home Power magazine<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 10pt; font-family: 'Courier New'; color: black; "><o:p> </o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 10pt; font-family: 'Courier New'; color: black; ">List Address: <a href="mailto:RE-wrenches@lists.re-wrenches.org" style="color: blue; text-decoration: underline; ">RE-wrenches@lists.re-wrenches.org</a><o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 10pt; font-family: 'Courier New'; color: black; "><o:p> </o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 10pt; font-family: 'Courier New'; color: black; ">Options & settings:<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 10pt; font-family: 'Courier New'; color: black; "><a href="http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org" style="color: blue; text-decoration: underline; ">http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org</a><o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 10pt; font-family: 'Courier New'; color: black; "><o:p> </o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 10pt; font-family: 'Courier New'; color: black; ">List-Archive: <a href="http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org" style="color: blue; text-decoration: underline; ">http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org</a><o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 10pt; font-family: 'Courier New'; color: black; "><o:p> </o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 10pt; font-family: 'Courier New'; color: black; ">List rules & etiquette:<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 10pt; font-family: 'Courier New'; color: black; "><a href="http://www.re-wrenches.org/etiquette.htm" style="color: blue; text-decoration: underline; ">www.re-wrenches.org/etiquette.htm</a><o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 10pt; font-family: 'Courier New'; color: black; "><o:p> </o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 10pt; font-family: 'Courier New'; color: black; ">Check out participant bios:<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 10pt; font-family: 'Courier New'; color: black; "><a href="http://www.members.re-wrenches.org" style="color: blue; text-decoration: underline; ">www.members.re-wrenches.org</a><o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 10pt; font-family: 'Courier New'; color: black; "><o:p> </o:p></pre></blockquote><p class="MsoNormal" style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 12pt; font-size: 12pt; font-family: 'Times New Roman', serif; color: black; "><o:p> </o:p></p></div>_______________________________________________<br>List sponsored by Home Power magazine<br><br>List Address:<span class="Apple-converted-space"> </span><a href="mailto:RE-wrenches@lists.re-wrenches.org" style="color: blue; text-decoration: underline; ">RE-wrenches@lists.re-wrenches.org</a><br><br>Options & settings:<br><a href="http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org" style="color: blue; text-decoration: underline; ">http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org</a><br><br>List-Archive:<span class="Apple-converted-space"> </span><a href="http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org" style="color: blue; text-decoration: underline; ">http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org</a><br><br>List rules & etiquette:<br><a href="http://www.re-wrenches.org/etiquette.htm" style="color: blue; text-decoration: underline; ">www.re-wrenches.org/etiquette.htm</a><br><br>Check out participant bios:<br><a href="http://www.members.re-wrenches.org" style="color: blue; text-decoration: underline; ">www.members.re-wrenches.org</a><br><br></div></span></div><br></div></body></html>