<html>
  <head>
    <meta content="text/html; charset=ISO-8859-1"
      http-equiv="Content-Type">
  </head>
  <body bgcolor="#FFFFFF" text="#000000">
    Jeff, these are legitimate complaints, well and clearly stated. I
    have forwarded them on to Ezra and others at NABCEP. (I'll forward
    others too.)<br>
    Allan<br>
    <br>
    <div class="moz-signature">
      <meta http-equiv="content-type" content="text/html;
        charset=ISO-8859-1">
      <title></title>
      <font face="Times New Roman, Times, serif"><b>Allan Sindelar</b></font><br>
      <small><a href="mailto:Allan@positiveenergysolar.com"><font
            color="#000099" face="Times New Roman, Times, serif"><u>Allan@positiveenergysolar.com</u></font></a></small><font
        face="Times New Roman, Times, serif"><br>
        <span style="font-size: 10pt;">NABCEP Certified Photovoltaic
          Installer<br>
          NABCEP Certified Technical Sales Professional<br>
          New Mexico EE98J Journeyman Electrician<br>
          Founder and Chief Technology Officer<br>
          <b>Positive Energy, Inc.</b><br>
          3209 Richards Lane (note new address)<br>
          Santa Fe, New Mexico 87507<br>
          <b>505 424-1112</b><br>
          <a href="http://www.positiveenergysolar.com/" target="_blank"><u>www.positiveenergysolar.com</u></a><o:p></o:p></span></font>
      <p class="MsoNormal" style="margin-right: 722.25pt;"><span
          style="font-size: 10pt;"><font face="Times New Roman, Times,
            serif"><st1:place w:st="on"><st1:city w:st="on"></st1:city><st1:state
                w:st="on"></st1:state><st1:postalcode w:st="on"></st1:postalcode></st1:place></font><b
            style=""><br>
          </b></span></p>
      <span style="font-size: 10pt;"><br>
      </span> </div>
    <br>
    On 6/2/2012 4:48 PM, JRQ wrote:
    <blockquote
      cite="mid:1338677322.23945.YahooMailNeo@web39302.mail.mud.yahoo.com"
      type="cite">
      <div style="color:#000; background-color:#fff; font-family:times
        new roman, new york, times, serif;font-size:12pt">
        <div><span>I'm in the process of NABCEP re-certification and I
            have two complaints about their process:</span></div>
        <div><span><br>
          </span></div>
        <div><span>1. In the last year, NABCEP added a requirement for 3
            customer surveys as documentation of projects completed.
            This was released just after I had left a job doing
            installations to do consulting overseas over the winter. I
            had all the permitting documentation, but having just
            returned to the US this spring, now I have to go back and
            try to get surveys filled out from projects that were done
            sometime ago. It has, for various reasons, has been a real
            hassle. </span></div>
        <div><span><br>
          </span></div>
        <div><span>I appreciate that NABCEP wants some customer feedback
            on NABCEP installers, and it would have been no problem to
            do this had it been an expectation from the beginning.
            However I feel that they changed the rules of the game
            midway through, and that's not fair. The moment you get
            certified, the re-certification process should be fixed
            until the next round.</span></div>
        <div><span><br>
          </span></div>
        <div><span>2. There are three categories of continuing education
            credits. There has been no indication from the
            course-offerers or from NABCEP about how these courses
            fulfill the categories. I mostly took classes from inverter
            manufacturers that specifically list the number of NABCEP
            credits the class is worth -- so there clearly was some kind
            specific NABCEP accreditation involved. The onus shouldn't
            be on me to guess which requirements class X fulfills,
            especially when NABCEP has been involved in determining the
            number of credits it is worth (as opposed to, say, taking an
            OSHA course that is outside the PV industry), and when I've
            paid for these classes partly towards maintaining my NABCEP
            certification.</span></div>
        <div><span><br>
          </span></div>
        <div><span>If NABCEP is going to have specific guidelines about
            such things, following the guidelines shouldn't be such a
            guessing game.</span></div>
        <div><span><br>
          </span></div>
        <div>Jeffrey Quackenbush.</div>
        <div><span><br>
          </span></div>
        <div><span><br>
          </span></div>
        <div style="font-size: 12pt; font-family: 'times new roman',
          'new york', times, serif; ">
          <div style="font-size: 12pt; font-family: 'times new roman',
            'new york', times, serif; ">
            <div dir="ltr"> <font face="Arial" size="2">
                <hr size="1"> <b><span style="font-weight:bold;">From:</span></b>
                Andrew Truitt <a class="moz-txt-link-rfc2396E" href="mailto:atruitt@gmail.com"><atruitt@gmail.com></a><br>
                <b><span style="font-weight: bold;">To:</span></b>
                RE-wrenches <a class="moz-txt-link-rfc2396E" href="mailto:re-wrenches@lists.re-wrenches.org"><re-wrenches@lists.re-wrenches.org></a> <br>
                <b><span style="font-weight: bold;">Sent:</span></b>
                Thursday, May 31, 2012 6:15 PM<br>
                <b><span style="font-weight: bold;">Subject:</span></b>
                Re: [RE-wrenches] NABCEP<br>
              </font> </div>
            <br>
            <div id="yiv26948259">
              <div><br>
              </div>
              <div>Wrenches - I'd like to address some of the
                aforementioned concerns about NABCEP.  I do not claim to
                present the official NABCEP "company line", but I have
                been a certificant since 2007, have been involved with a
                few programmatic committees, and currently sit on the
                board of directors.</div>
              <div>
                <ul>
                  <li>I certainly sympathize with Dana's frustration
                    with having to drive a full day to get to a testing
                    center.  There are many others in a similar
                    situation and it is one of the complaints about
                    NABCEP that I hear most often (along with exam
                    frequency).  Unfortunately NABCEP is still a very
                    small certification body relative to trade licensing
                    and, as a voluntary certification, we just don't
                    have the resources that states do.</li>
                  <li>Allan is correct about the processes the
                    Exam Committees have to undergo in order to follow
                    defensible psychometric principles and maintain
                    NABCEP's ANSI accreditation.</li>
                  <li>What additional resources would people like to use
                    at the exam?  I would be happy to take suggestions
                    to the Board.</li>
                  <li>I think most certificants would agree that there
                    would be a value in multiple, specialized NABCEP PV
                    certifications.  If fact there has been numerous
                    internal discussions about exactly that and I think
                    the next certification that NABCEP develops will
                    fall into this category.  However, certification
                    development takes time and money, and some of the
                    programs that NABCEP has developed have not received
                    the interest that was anticipated, so we need to
                    perform our due diligence before committing the
                    sizable resources that it takes to create a new
                    certification.  As the PV Installer certification
                    stands now, it is intended to test a broad variety
                    of knowledge, largely because historically companies
                    were smaller and employees were more likely to be
                    generalists.  The industry has obviously grown very
                    rapidly with one result being increased
                    specialization and NABCEP does intend to keep up
                    with this trend.  With all that in mind NABCEP
                    welcomes targeted donations for developing new
                    credentials. </li>
                  <li>Certification certainly is a business, though I
                    think that its worth noting that NABCEP was created
                    by installers who were concerned with the
                    workmanship of RE system installations and didn't
                    want to see a repeat of what happened to the solar
                    water heating industry in the '70s.  Since its
                    inception NABCEP has been a volunteer-driven
                    non-profit entity, guided by some of the
                    most knowledgeable and dedicated people in the
                    industry (many of whom are on this list-serve). </li>
                  <li>We are well aware of the fact that NABCEP certs
                    often get "promoted off the roof" and find
                    themselves in design, sales or managerial rolls.
                     Obviously this reflects well on NABCEP
                    certificants, but it is a problem for a program that
                    requires ongoing field work for re-certification.
                     This is yet another challenge that we hope to
                    address with future, more specialized
                    certifications.  Note that it takes somewhere
                    between 12 and 18 months to properly develop a
                    credentialing program, and NABCEP has been quite
                    busy over the years responding to market demands for
                    Entry Level, Technical Sales, Small Wind, and now
                    Company Accreditation.  We know that the industry is
                    changing and we need to change with it, so keep the
                    suggestions coming!</li>
                </ul>
              </div>
              <div><br>
              </div>
              <div>I think everyone I've ever met has had some idea
                about how NABCEP could be better, and often times they
                are right.  Unfortunately NABCEP operates under the
                real-world constraints of budgets, fund raising,
                volunteer availability, consensus building,
                accreditation requirements, etc...   In the end I think
                it is hard to argue that NABCEP has not benefited our
                industry.  NYSERDA did a study and found that systems
                that were installed by NABCEP Certified PV Installers
                had less issues at inspection than those built by
                non-NABCEP installers.  As someone who cares deeply
                about installation quality and safety, this tells me
                that NABCEP does provide value and fills a needed roll
                in our industry.</div>
              <div><br>
              </div>
              <div>
                <div>
                  <div><br>
                  </div>
                  <div>
                    <div>
                      <div class="yiv26948259MsoNormal"><span
                          style="color:rgb(0,102,0);">For a brighter
                          energy future,<br>
                          <br>
                          <br>
                          Andrew Truitt <br>
                          NABCEP Certified PV Installer</span><span
                          style="font-size: 10pt; color: rgb(0, 102, 0);
                          font-family: Arial, sans-serif; ">™</span><span
                          style="color:rgb(0,102,0);"> (ID# 032407-66)</span></div>
                    </div>
                    <div>
                      <div class="yiv26948259MsoNormal"><span
                          style="color:rgb(0,102,0);">Principal<br>
                          Truitt Renewable Energy Consulting</span></div>
                    </div>
                    <div>
                      <div class="yiv26948259MsoNormal"><span
                          style="color:rgb(0,102,0);"><a
                            moz-do-not-send="true" rel="nofollow"><span
                              style="color:rgb(17,85,204);">(202)
                              486-7507</span></a></span></div>
                    </div>
                    <div class="yiv26948259MsoNormal"><a
                        moz-do-not-send="true" rel="nofollow"
                        target="_blank"
                        href="http://www.linkedin.com/pub/andrew-truitt/8/622/713"><span
                          style="color:rgb(20,125,186);">http://www.linkedin.com/pub/andrew-truitt/8/622/713</span></a><br>
                      <span style="color:rgb(20,125,186);">
                      </span>
                      <br>
                      <span style="color:rgb(20,125,186);"><br>
                      </span>"Don't get me wrong: I love nuclear energy!
                      It's just that I prefer fusion to fission. And it
                      just so happens that there's an enormous fusion
                      reactor safely banked a few million miles from us.
                      It delivers more than we could ever use in just
                      about 8 minutes. And it's wireless!"<br>
                      <br>
                      ~William McDonough</div>
                    <div>
                      <div><br>
                      </div>
                    </div>
                  </div>
                  <br>
                  <br>
                </div>
              </div>
              <div><br>
              </div>
              <div><br>
              </div>
              <br>
              <br>
              <div class="yiv26948259gmail_quote">On Wed, May 30, 2012
                at 5:56 PM, Chris Mason <span dir="ltr"><<a
                    moz-do-not-send="true" rel="nofollow"
                    ymailto="mailto:cometenergysystems@gmail.com"
                    target="_blank"
                    href="mailto:cometenergysystems@gmail.com">cometenergysystems@gmail.com</a>></span>
                wrote:<br>
                <blockquote class="yiv26948259gmail_quote"
                  style="margin:0 0 0 .8ex;border-left:1px #ccc
                  solid;padding-left:1ex;">
                  <div>One of the issues I have with the NABCEP
                    certification is the title. When I look at the
                    subject matter, comparing the scope to other similar
                    certifications, I feel "installer" is not really
                    accurate. I have a couple of workers that install PV
                    systems with me, and they are able to get the job
                    done. They are what I would call installers. They
                    don't work with the customer to design the right
                    solution and solve problems, lay out the best
                    approach and develop the right bill of materials.</div>
                  <div><br>
                  </div>
                  <div>The skills that the NABCEP  PV certification Job
                    Task Analysis requires is more of a systems
                    designer. An installer does not need trigonometry,
                    electrical theory and mechanical design to that
                    extent.</div>
                  <div><br>
                  </div>
                  <div>In other disciplines, anyone with the depth of
                    knowledge the NACBEP requires would be a systems
                    designer and project manager. The title "Installer"
                    does not properly convey this knowledge and skill
                    set, and does not give the customer an accurate
                    representation of the role of the professional. </div>
                  <span><font color="#888888">
                      <div><br>
                      </div>
                      <div><br>
                      </div>
                      -- <br>
                      Chris Mason
                      <div>President, Comet Systems Ltd</div>
                      <div>NABCEP Certified PV installer 092411-103</div>
                      <div><br>
                      </div>
                    </font></span><br>
                  _______________________________________________<br>
                  List sponsored by Home Power magazine<br>
                  <br>
                  List Address: <a moz-do-not-send="true"
                    rel="nofollow"
                    ymailto="mailto:RE-wrenches@lists.re-wrenches.org"
                    target="_blank"
                    href="mailto:RE-wrenches@lists.re-wrenches.org">RE-wrenches@lists.re-wrenches.org</a><br>
                  <br>
                  Options & settings:<br>
                  <a moz-do-not-send="true" rel="nofollow"
                    target="_blank"
href="http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org">http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org</a><br>
                  <br>
                  List-Archive: <a moz-do-not-send="true"
                    rel="nofollow" target="_blank"
href="http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org">http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org</a><br>
                  <br>
                  List rules & etiquette:<br>
                  <a moz-do-not-send="true" rel="nofollow"
                    target="_blank"
                    href="http://www.re-wrenches.org/etiquette.htm">www.re-wrenches.org/etiquette.htm</a><br>
                  <br>
                  Check out participant bios:<br>
                  <a moz-do-not-send="true" rel="nofollow"
                    target="_blank"
                    href="http://www.members.re-wrenches.org">www.members.re-wrenches.org</a><br>
                  <br>
                  <br>
                </blockquote>
              </div>
              <br>
            </div>
            <br>
            _______________________________________________<br>
            List sponsored by Home Power magazine<br>
            <br>
            List Address: <a moz-do-not-send="true"
              ymailto="mailto:RE-wrenches@lists.re-wrenches.org"
              href="mailto:RE-wrenches@lists.re-wrenches.org">RE-wrenches@lists.re-wrenches.org</a><br>
            <br>
            Options & settings:<br>
            <a moz-do-not-send="true"
href="http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org"
              target="_blank">http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org</a><br>
            <br>
            List-Archive: <a moz-do-not-send="true"
href="http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org"
              target="_blank">http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org</a><br>
            <br>
            List rules & etiquette:<br>
            <a class="moz-txt-link-abbreviated" href="http://www.re-wrenches.org/etiquette.htm">www.re-wrenches.org/etiquette.htm</a><br>
            <br>
            Check out participant bios:<br>
            <a class="moz-txt-link-abbreviated" href="http://www.members.re-wrenches.org">www.members.re-wrenches.org</a><br>
            <br>
            <br>
            <br>
          </div>
        </div>
      </div>
      <br>
      <fieldset class="mimeAttachmentHeader"></fieldset>
      <br>
      <pre wrap="">_______________________________________________
List sponsored by Home Power magazine

List Address: <a class="moz-txt-link-abbreviated" href="mailto:RE-wrenches@lists.re-wrenches.org">RE-wrenches@lists.re-wrenches.org</a>

Options & settings:
<a class="moz-txt-link-freetext" href="http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org">http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org</a>

List-Archive: <a class="moz-txt-link-freetext" href="http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org">http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org</a>

List rules & etiquette:
<a class="moz-txt-link-abbreviated" href="http://www.re-wrenches.org/etiquette.htm">www.re-wrenches.org/etiquette.htm</a>

Check out participant bios:
<a class="moz-txt-link-abbreviated" href="http://www.members.re-wrenches.org">www.members.re-wrenches.org</a>

</pre>
    </blockquote>
  </body>
</html>