<html><body><div style="color:#000; background-color:#fff; font-family:tahoma, new york, times, serif;font-size:12pt"><div style="RIGHT: auto"><SPAN style="RIGHT: auto">Dear Broken Glass Guys,</SPAN></div>
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<div style="RIGHT: auto"><SPAN style="RIGHT: auto">While I admire your bravery, I don't see how you could fix that panel and put any kind of a warranty on it. I have replaced about 6 pieces of glass on thermal panels and even that is such a pain in the butt I now recommend panel <SPAN id=misspell-0 class=mark>switchouts<VAR id=yui-ie-cursor></VAR></SPAN>. And thermal panels do not require nearly the functional perfection <SPAN id=misspell-1 class=mark>PVs</SPAN> do. That said, this brings up a great point that <SPAN id=misspell-2 class=mark>PV</SPAN> manufactures and perhaps the industry needs to address. Though not a commonality, <SPAN id=misspell-3 class=mark>PV</SPAN> panel breakage is inevitable. I think the question best be turned over to the manufactures. I can't see the answer coming from anywhere else.</SPAN></div>
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<div style="RIGHT: auto"><SPAN style="RIGHT: auto"></SPAN><SPAN style="RIGHT: auto"></SPAN><SPAN style="RIGHT: auto">Tip of the Hat,</SPAN></div>
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<DIV><B><FONT face=arial>Andrew <SPAN id=misspell-4 class=mark>Koyaanisqatsi</SPAN></FONT></B></DIV>
<DIV><FONT face=arial>President</FONT></DIV>
<DIV><B><FONT face=arial>Solar Energy Solutions, Inc.</FONT></B></DIV>
<DIV><FONT face=arial>Since 1987,</FONT></DIV>
<DIV><FONT face=arial>Moving Portland and Beyond </FONT></DIV>
<DIV><FONT face=arial>to an Environmentally Sustainable Future.</FONT></DIV>
<DIV><FONT face=arial></FONT></DIV>
<DIV><FONT face=arial><B>503-238-4502</B></FONT></DIV>
<DIV><B><FONT face=System><A href="http://www.solarenergyoregon.com/" rel=nofollow target=_blank>www.solarenergyoregon.com</A> </FONT></B></DIV>
<DIV><FONT face="comic sans ms"><B></B></FONT> </DIV>
<DIV><FONT face="comic sans ms"><B>"Better <SPAN id=misspell-5 class=mark>one's</SPAN> House too little one day</B></FONT></DIV>
<DIV><FONT face="comic sans ms"><B>than too big all the Year after."</B></FONT></DIV>
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<DIV style="BORDER-BOTTOM: #ccc 1px solid; BORDER-LEFT: #ccc 1px solid; PADDING-BOTTOM: 0px; LINE-HEIGHT: 0; MARGIN: 5px 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; HEIGHT: 0px; FONT-SIZE: 0px; BORDER-TOP: #ccc 1px solid; BORDER-RIGHT: #ccc 1px solid; PADDING-TOP: 0px" class=hr contentEditable=false readonly="true"></DIV><B><SPAN style="FONT-WEIGHT: bold">From:</SPAN></B> Phil <SPAN id=misspell-6 class=mark>Theis</SPAN> <phil@pennsun.com><BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B> re-wrenches@lists.re-wrenches.org <BR><B><SPAN style="FONT-WEIGHT: bold">Sent:</SPAN></B> Sunday, April 15, 2012 12:07 PM<BR><B><SPAN style="FONT-WEIGHT: bold">Subject:</SPAN></B> Re: [RE-wrenches] broken glass<BR></FONT></DIV><BR>
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<DIV>Clear <SPAN id=misspell-7 class=mark>krylon</SPAN>. Lets see what the esteemed group comes up with.<BR><BR><BR><SPAN style="FONT-SIZE: 87%">From my Android phone on T-Mobile. The first nationwide 4G network.</SPAN><BR><BR><BR>-------- Original message --------<BR>Subject: [RE-wrenches] broken glass <BR>From: Michael <SPAN id=misspell-8 class=mark>Gullo</SPAN> <mgullo3@comcast.net> <BR>To: RE-wrenches <re-wrenches@lists.re-wrenches.org> <BR>CC: <BR><BR><BR>
<DIV><FONT size=2 face=Arial>Esteemed group:</FONT></DIV>
<DIV><FONT size=2 face=Arial></FONT> </DIV>
<DIV><FONT size=2 face=Arial>I have a customer who called this week stating that their son hit a golf ball in the backyard up on the roof and shattered one of the solar modules. The system was installed in 2005 and the module is a <SPAN id=misspell-9 class=mark>Sanyo</SPAN> HIP-190BA19. I have not been able to find a replacement as most sites list the module as discontinued. The module is still functioning and I was wondering if anyone has taken a module to a glazier for a glass replacement? Any other solutions are welcome. Thanks.</FONT></DIV>
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<DIV><FONT size=2 face=Arial>Mike</FONT></DIV>
<DIV><FONT size=2 face=Arial>Michael <SPAN id=misspell-10 class=mark>Gullo</SPAN></FONT></DIV>
<DIV><FONT size=2 face=Arial>Solar Solutions <SPAN id=misspell-11 class=mark>LLC</SPAN></FONT></DIV>
<DIV><FONT size=2 face=Arial><SPAN id=misspell-12 class=mark>Marlton</SPAN>, NJ</FONT></DIV>
<DIV><FONT size=2 face=Arial>NJ Electrical <SPAN id=misspell-13 class=mark>Lic</SPAN> #16758</FONT></DIV>
<DIV><FONT size=2 face=Arial><SPAN id=misspell-14 class=mark>NABCEP</SPAN> Certified Installer</FONT></DIV></DIV></DIV>
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