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<font style="font-size:10.0pt;font-family:"Tahoma","sans-serif""><b>From</b>: Marco Mangelsdorf [mailto:marco@pvthawaii.com]
<br>
<b>Sent</b>: Sunday, January 15, 2012 07:07 PM<br>
<b>To</b>: 'RE-wrenches' <re-wrenches@lists.re-wrenches.org> <br>
<b>Subject</b>: [RE-wrenches] BPS warranty claims <br>
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<p class="MsoNormal">My old, usual channels to get warranty coverage from BP Solar appear to have dried up with messages like this.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoPlainText">Dear Customer,<o:p></o:p></p>
<p class="MsoPlainText">Customer Service Department has turned off their lights after 31+ years. If you are receiving this message you will need to contact Christine Alien at 301-698-4217 or e-mail her at
<a href="mailto:Christine.Alinen@bp.com">Christine.Alinen@bp.com</a>. It's been a pleasure servicing you!<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">So I sent an email to this Christine only to get a no-such-recipient message.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Uh-oh….<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I’d appreciate any name and email address of where I can go for help. I’ve got a handful of SX mods that fried due that hot spot problem at the j-box.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks,<o:p></o:p></p>
<p class="MsoNormal">marco<o:p></o:p></p>
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