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<DIV><FONT size=2 face=Arial>Hello Mac,</FONT></DIV>
<DIV><FONT size=2 face=Arial></FONT> </DIV>
<DIV><FONT size=2 face=Arial>I can understand not wanting to get
involved in some people's problems, but e</FONT><FONT size=2
face=Arial>lectricians, plumbers and other tradespeople make a good living
fixing people's problems. </FONT><FONT size=2 face=Arial>I have examined,
tested and repaired PV systems for over 25 years. Sometimes I work
with subcontractors or partner up with other experts on some jobs. I have
never been sued by a client or a subcontractor because I make it a point to
avoid problem people.</FONT></DIV>
<DIV><FONT size=2 face=Arial></FONT> </DIV>
<DIV><FONT size=2 face=Arial>Almost all my problem-solving work comes from
phone inquiries, but some come by email. I telephone interview
the prospect to determine the problem and to get a feel for how they
will be as a client. I will not work for or with disturbed people or
trouble-makers. I always ask who did the work and why he or she is not
fixing it. The prospect's answers tell a lot about how the prospect will be
as a client.</FONT></DIV>
<DIV><FONT size=2 face=Arial></FONT> </DIV>
<DIV><FONT size=2 face=Arial>If I can not do the work and know someone good who
can do the work, I make a courtesy referral. If I can do what the caller
wants or needs, I will tell the caller what I will do and how much I will
charge. If they agree, I go to the site. If I do not feel good about
the prospect or the place, I tell them I can not help them and
leave.</FONT></DIV>
<DIV><FONT size=2 face=Arial></FONT> </DIV>
<DIV><FONT size=2 face=Arial>If the prospect is reasonable and I can do the
work, I examine what needs to be done, show and tell the prospect what
I will do, how much it will cost and the payment terms. If the client
agrees, then in writing I specify the problem, my solution,
list pre-existing conditions and exclusions for which I am not
responsible. I also indemnify myself from any and all unspecified and
undiscovered pre-existing conditions. Then I get the
client to agree in writing that I will not be
held responsible for the listed and undiscovered pre-existing conditions
and exclusions. Then I do the work.</FONT></DIV>
<DIV><FONT size=2 face=Arial></FONT> </DIV>
<DIV><FONT size=2 face=Arial>Upon completion of the work, I show and tell the
client what I did and get their acknowledgement that I performed the work
that they expected to their complete satisfaction. If there are any unfinished
issues, I finish them to their complete satisfaction. Then in writing, I list
the work performed, reiterate the exclusions, have them sign off that
the work is completed to their complete satisfaction and give them the
invoice.</FONT></DIV>
<DIV><FONT size=2 face=Arial></FONT> </DIV>
<DIV><FONT size=2 face=Arial>I am thankful that many customers have
become references and friends.</FONT></DIV>
<DIV><FONT size=2 face=Arial></FONT> </DIV>
<DIV><FONT size=2 face=Arial>Happy Thanksgiving.</FONT></DIV>
<DIV><FONT size=2 face=Arial>Joel Davidson</FONT></DIV>
<DIV><FONT size=2 face=Arial></FONT> </DIV>
<BLOCKQUOTE
style="BORDER-LEFT: #000000 2px solid; PADDING-LEFT: 5px; PADDING-RIGHT: 0px; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="FONT: 10pt arial; BACKGROUND: #e4e4e4; font-color: black"><B>From:</B>
<A title=maclewis1@gmail.com href="mailto:maclewis1@gmail.com">mac Lewis</A>
</DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A
title=re-wrenches@lists.re-wrenches.org
href="mailto:re-wrenches@lists.re-wrenches.org">RE-wrenches</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Wednesday, November 23, 2011 8:43
AM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> [RE-wrenches] Liability</DIV>
<DIV><BR></DIV>Hey wrenches,
<DIV><BR></DIV>
<DIV>Wanted to see what everyone does in a case like I just encountered.
I got a call from a tenant for an off-grid system installed by the
landlord (supposedly an electrician). I went up there to look at the
site and it was a mess. System lacked OCPDs, there were gouges in the
insulation of the wires, loose terminals, nothing ran in conduit, etc...
I was called up there to see why the generator was not auto starting.
I got the auto start working, expressed my concern to the tenant about
the workmanship and left. Now I'm wondering whether I should have
touched the system at all. What would you do? Is there liability
here?</DIV>
<DIV><BR></DIV>
<DIV>Thanks<BR>-- <BR>
<DIV><BR></DIV>
<DIV><FONT color=#305a78 face="'times new roman', serif"><BR></FONT></DIV>
<DIV><BR></DIV>Mac Lewis<BR><BR><SPAN
style="FONT-FAMILY: 'Times New Roman'; COLOR: rgb(255,153,0); FONT-SIZE: medium"><B><FONT
size=3 face="Arial, Helvetica, sans-serif">
<P align=left><FONT color=#000000
face="Verdana, Arial, Helvetica, sans-serif"><SPAN
style="FONT-SIZE: small"><SPAN
style="FONT-FAMILY: arial; COLOR: rgb(48,90,120); FONT-WEIGHT: normal"><FONT
face="'times new roman', serif">"Yo solo sé que no sé nada." </FONT><SPAN
style="COLOR: rgb(104,104,104); FONT-WEIGHT: 700"><FONT
face="'times new roman', serif">-Sócrates</FONT></SPAN></SPAN></SPAN></FONT></P></FONT></B></SPAN><BR></DIV>
<P>
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