<html><body bgcolor="#FFFFFF"><div>We always put meters on the system. We typically use just pentametric sending unit and a serial converter with 3 shunts. Then you can hook your PC and get details on what's going on. I also recommend giving the customer a 60$ DVM like the ideal brand or an old fluke. </div><div><br></div><div>As far as your current situation. Sounds like low SOC. Have the customer run the Genny and check the charging voltage and current. If the batteries are full and loads low, charging current will also be low. </div><div><br>Thank you,<div><br></div><div>Maverick</div><div><br></div><div><br></div><div>Maverick Brown</div><div>BSEET, NABCEP Certified Solar PV Installer ®</div><div>President & CEO</div><div>Maverick Solar Enterprises, Inc.</div><div>Office: 512-919-4493</div><div>Cell: 512-460-9825</div><div><br></div>Sent from an iPhone. </div><div><br>On Oct 8, 2011, at 1:31 PM, Ron Young <<a href="mailto:solareagle@solareagle.com">solareagle@solareagle.com</a>> wrote:<br><br></div><div></div><blockquote type="cite"><div>There is no amp hour meter in the system. The dump load on the Whisper sounds like a possibility... Batteries are 4ks21 Surrettes with an 1100 a/h rating @20hr rate and should have plenty of life left in them. They have been eq'd on a regular basis and maintenance has been good. Alas the customer doesn't own a multimeter so can't check the individual battery voltages but has checked each cell with tubular hydrometer and tell me that all cells are in the green. They may misread a hydrometer but the colour is easy to see so I'm pretty sure they don't have a bad cell.<div><br></div><div>Ron<br><div><br></div><div><div><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font: normal normal normal 12px/normal Helvetica; min-height: 14px; ">earthRight Products - <a href="http://Solareagle.com"><a href="http://Solareagle.com">Solareagle.com</a></a></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><font face="Helvetica" size="3" style="font: normal normal normal 12px/normal Helvetica; ">Alternative Energy Solutions ~ Renewable Energy Products</font></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><font class="Apple-style-span" face="Candara"><span class="Apple-style-span" style="font-size: medium;"><font class="Apple-style-span" face="Helvetica" size="3"><span class="Apple-style-span" style="font-size: 12px;"><br></span></font></span></font></div></div></span></div></span></div></span></div></span></span></div><div><div>On 2011-10-08, at 11:20 AM, jay peltz wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">HI Ron,<div><br></div><div>Do you have an amp hr meter in the system?</div><div><br></div><div>When you say 15 min of genny brings the batteries back up, back up to what as you also say, 2 hrs later they are at 25.8v?</div><div><br></div><div>I would guess the problem is the dump load controller on the Whisper, its turing on for some reason, draining the batteries.</div><div><br></div><div>But for me without an amp hr meter, hard to really know what is happening overnight ie was there really a drain on the system?</div><div><br></div><div>jay</div><div><br></div><div>peltz power</div><div><br></div><div><div><div><div>On Oct 8, 2011, at 11:01 AM, Ron Young wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">Howdy Wrenches,<div><br></div><div>One of my customers that lives 3 hours out in the back country is having an intermittent problem that I haven't encountered before. The batteries drop rapidly in voltage but hydrometer readings are in the green. Turning off the inverter and just using DC doesn't change anything. Meters on the Mate, Outback MX and Whisper controller are all the same so it's not a metering problem. On the way to bed the batteries were at 25.4, overnight with no loads they dropped to 22.9 then a short 15 min. charge with a generator brings the batteries back up and two hours later they are at 25.8. This scenario has occurred several times and then doesn't appear for a day or two.<div><br></div><div>It doesn't seem to be sulfation as the batteries are reading good on the hydrometer every time. All cells check out. The inverter doesn't seem to be the problem. They have a Sunfrost on a separate DC circuit. It sounds like an intermittent circuit problem or electronics issue. Customer has checked and tightened all the connections he can get at but hasn't been inside the components. Would appreciate any suggestions or clues before I make the trip.</div><div><br></div><div><span class="Apple-style-span" style="border-collapse: separate; font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><span class="Apple-style-span" style="border-collapse: separate; font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="border-collapse: separate; font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="border-collapse: separate; font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="border-collapse: separate; font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Ron Young</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><br></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font: normal normal normal 12px/normal Helvetica; min-height: 14px; ">earthRight Products - <a href="http://Solareagle.com/"><a href="http://Solareagle.com">Solareagle.com</a></a></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><font face="Helvetica" size="3" style="font: normal normal normal 12px/normal Helvetica; ">Alternative Energy Solutions ~ Renewable Energy Products</font></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><br></div></div></span></div></span></div></span></div></span></span>
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