<html><body bgcolor="#FFFFFF"><div>I had a similar problem with the same type system. When the generator would be called for it would turn on and the XW would reject it. This is also a Y2K system. It would work fine if the generator was started manually. When I put a power quality meter on the generator output I got really wild freq. readings. This LP generator has <br>7000 hours on it and the customer bought it on-line from who knows where. </div><div><br></div><div>Jesse</div><div>Sent from my iPhone</div><div><br>On Sep 8, 2011, at 11:40 PM, William Miller <<a href="mailto:william@millersolar.com">william@millersolar.com</a>> wrote:<br><br></div><div></div><blockquote type="cite"><div>
Friends:<br><br>
Working yesterday on a newer XW system with a new Kohler RES15
generator. This is the first time I have tested the inverter with
this generator. The inverter would not maintain a transfer to the
generator. After about an hour on the phone with tech support, the
tech searched previous calls and announced that there is a known
incompatibility between the Kohler RES15 and a certain version of the XW
firmware. I was advised to upgrade the firmware.<br><br>
I wonder how this can be. Voltage and frequency even in the moment
the inverter did try to connect are well within specifications. After
some thought, all I can guess is that there might be some noise on the AC
signal that the inverter might reject.<br><br>
Has anyone else experienced this? Any insight to be
offered?<br><br>
Thanks in advance.<br><br>
William Miller<br><br>
<x-sigsep><p>
<font size="3">William Miller <br>
Miller Solar<br>
Voice :805-438-5600<br>
email: <a href="mailto:william@millersolar.com"><a href="mailto:william@millersolar.com">william@millersolar.com</a></a><br>
<a href="http://millersolar.com/" eudora="autourl"><a href="http://millersolar.com">http://millersolar.com</a><br>
</a>License No. C-10-773985<br>
</font>
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