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    We have done two XW systems, one off-grid with a generator. The
    generator is a 1970's-era Onan 12.5JC, a lovely beast of a workhorse
    with 18,000 hours on it. The point of describing it is that this is
    about as basic an analog control as is available. AC output voltage
    on the unit was around 114 VAC, slightly low. Frequency was right
    on. The XW would not latch to it, although the minimum AC2 in
    acceptable voltage was at the default setting, I believe 108V AC.
    Reducing the minimum AC2 in to round 100V cured the problem and it
    charged. <br>
    <br>
    From the number of responses to William's post, there may be a
    serious incompatibility issue with the XW's genstart/charging
    firmware, that shows up in different ways as different problems. I'd
    like to hear from Schneider about this.<br>
    Allan<br>
    <br>
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      <font face="Times New Roman, Times, serif"><b>Allan Sindelar</b></font><br>
      <small><a href="mailto:Allan@positiveenergysolar.com"><font
            color="#000099" face="Times New Roman, Times, serif"><u>Allan@positiveenergysolar.com</u></font></a></small><font
        face="Times New Roman, Times, serif"><br>
        <span style="font-size: 10pt;">NABCEP Certified Photovoltaic
          Installer<br>
          NABCEP Certified Technical Sales Professional<br>
          New Mexico EE98J Journeyman Electrician<br>
          <b>Positive Energy, Inc.</b><br>
          3201 Calle Marie<br>
          Santa Fe, New Mexico 87507<br>
          <b>505 424-1112</b><br>
          <a href="http://www.positiveenergysolar.com/" target="_blank"><u>www.positiveenergysolar.com</u></a><o:p></o:p></span></font>
      <p class="MsoNormal" style="margin-right: 722.25pt;"><span
          style="font-size: 10pt;"><font face="Times New Roman, Times,
            serif"><st1:place w:st="on"><st1:city w:st="on"></st1:city><st1:state
                w:st="on"></st1:state><st1:postalcode w:st="on"></st1:postalcode></st1:place></font><b
            style=""><br>
          </b></span></p>
      <span style="font-size: 10pt;"><br>
      </span> </div>
    <br>
    On 9/9/2011 7:55 AM, Jesse Dahl wrote:
    <blockquote
      cite="mid:C03E6D83-A53A-41E9-A420-C81AB38B8D38@gmail.com"
      type="cite">
      <div>I had a similar problem with the same type system. When the
        generator would be called for it would turn on and the XW would
        reject it.  This is also a Y2K system.  It would work fine if
        the generator was started manually. When I put a power quality
        meter on the generator output I got really wild freq. readings.
        This LP generator has <br>
        7000 hours on it and the customer bought it on-line from who
        knows where.  </div>
      <div><br>
      </div>
      <div>Jesse</div>
      <div>Sent from my iPhone</div>
      <div><br>
        On Sep 8, 2011, at 11:40 PM, William Miller <<a
          moz-do-not-send="true" href="mailto:william@millersolar.com">william@millersolar.com</a>>
        wrote:<br>
        <br>
      </div>
      <blockquote type="cite">
        <div>
          Friends:<br>
          <br>
          Working yesterday on a newer XW system with a new Kohler RES15
          generator.  This is the first time I have tested the inverter
          with
          this generator.  The inverter would not maintain a transfer to
          the
          generator.  After about an hour on the phone with tech
          support, the
          tech searched previous calls and announced that there is a
          known
          incompatibility between the Kohler RES15 and a certain version
          of the XW
          firmware.  I was advised to upgrade the firmware.<br>
          <br>
          I wonder how this can be.  Voltage and frequency even in the
          moment
          the inverter did try to connect are well within
          specifications. After
          some thought, all I can guess is that there might be some
          noise on the AC
          signal that the inverter might reject.<br>
          <br>
          Has anyone else experienced this?  Any insight to be
          offered?<br>
          <br>
          Thanks in advance.<br>
          <br>
          William Miller<br>
          <br>
          <x-sigsep>
            <p>
              <font size="3">William Miller <br>
                Miller Solar<br>
                Voice :805-438-5600<br>
                email: <a moz-do-not-send="true"
                  href="mailto:william@millersolar.com">william@millersolar.com</a><br>
                <a moz-do-not-send="true" href="http://millersolar.com">http://millersolar.com</a><br>
                License No. C-10-773985<br>
              </font>
            </p>
          </x-sigsep></div>
      </blockquote>
      <blockquote type="cite">
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