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<pre>I was working for a local installer last year and we had<br>a shipment from Sunpower that had a module in the middle of a <br>pallet with shattered tempered glass. It was a circular stress <br>break and appeared as if someone had stepped on or pressed into <br>the middle of the glass. No visible damage to pallet. No visible <br>mark or impact dent outside box. Noticed not parts sandwiched <br>between modules. I think Sunpower was skeptical that such damage <br>could occur, but we documented the damage and sent it back and <br>received replacement.<br><br>From then on, we started inspecting inside the boxes upon delivery.<br><br>John Wadley<br><br>-----Original Message-----<br>From: re-wrenches-bounces@lists.re-wrenches.org<br>[mailto:re-wrenches-bounces@lists.re-wrenches.org]On Behalf Of Jason<br>Szumlanski<br>Sent: Thursday, March 10, 2011 12:43 PM<br>To: RE-wrenches<br>Subject: [RE-wrenches] Damaged Modules (Hidden on Pallets)<br> <br> <br>I'd like to know your experiences when finding shattered module(s) in<br>the middle of a full palletized shipment, particularly when you observed<br>no exterior damage having inspected the shipment carefully. How did your<br>supplier/manufacturer handle it? How did the freight company handle it,<br>having not noted anything on the delivery ticket?<br> <br>I heard of some other installers recently having similar problems. We<br>heeded the advice to inspect shipments carefully. We just had our first<br>issue...<br> <br>Any thoughts on how this kind of damage happens?<br> <br>Jason Szumlanski<br>Fafco Solar<br></pre> </body>
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