<br><font size=2 face="sans-serif">Hi Drake, Peter,</font>
<br>
<br><font size=2 face="sans-serif">I think the XW issue under discussion
is one I am familiar with, and was a minor instability that under certain
conditions was causing fluctuation in sell mode power flowing back to the
grid. This was addressed quite a while ago, as part of our ongoing product
improvement efforts. We always strive to follow through on any issue that
arise with our products, and in this case due to not being able to replicate
the issue in our lab we sent an Engineer to Peter's site so we could get
to the root cause of what was going on.</font>
<br>
<br><font size=2 face="sans-serif">If there is some item of concern please
do contact our tech support folks, who will do their best to help.</font>
<br>
<br><font size=2 face="sans-serif">The XW series is a popular product family,
and we will always respond to any issues that may arise to ensure as best
we can that the device performance meets the needs of the users.</font>
<br>
<br><font size=2 face="sans-serif">Best Regards,</font>
<br>
<br><font size=2 face="sans-serif"> Mark<br>
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<br>
</font><font size=1 face="Arial"><b><br>
Mark Edmunds</b> | </font><font size=1 color=#008000 face="Arial"><b>
Schneider Electric </b></font><font size=1 face="Arial"><b> | Renewable
Energies Business</b> | <b>CANADA</b> | <b>Senior
Director - Advanced Engineering</b> <b><br>
Phone:</b> +1-604-422-2609 | <b>Fax:</b> +1-604-420-1591 |
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<table width=100%>
<tr valign=top>
<td><font size=1 color=#5f5f5f face="sans-serif">From:</font>
<td><font size=1 face="sans-serif">Drake Chamberlin <drake.chamberlin@redwoodalliance.org></font>
<tr valign=top>
<td><font size=1 color=#5f5f5f face="sans-serif">To:</font>
<td><font size=1 face="sans-serif">RE-wrenches <re-wrenches@lists.re-wrenches.org></font>
<tr valign=top>
<td><font size=1 color=#5f5f5f face="sans-serif">Date:</font>
<td><font size=1 face="sans-serif">07/09/2010 03:58 AM</font>
<tr valign=top>
<td><font size=1 color=#5f5f5f face="sans-serif">Subject:</font>
<td><font size=1 face="sans-serif">Re: [RE-wrenches] Sawtoothing on the
SW6048</font>
<tr valign=top>
<td><font size=1 color=#5f5f5f face="sans-serif">Sent by:</font>
<td><font size=1 face="sans-serif">re-wrenches-bounces@lists.re-wrenches.org</font></table>
<br>
<hr noshade>
<br>
<br>
<br><font size=3>At 01:21 PM 7/8/2010, you wrote:</font>
<br><font size=3>when my grid<br>
voltage went a little high (124-125 v)</font>
<br><font size=3><br>
<br>
Hmm. That voltage is pretty common. Why would the inverter
need to be set higher than 132 V when the grid is still seven volts lower
than that. If that truly did fix the problem, the inverter is problematic,
IMHO. <br>
<br>
Many thanks to the members of the list who have given me the "heads
up" on the recent Xantrex products. Even though they have the
very desirable AC IN 1 and AC IN 2, I've stayed safely away. <br>
</font>
<p><font size=3 color=blue>Drake Chamberlin<br>
Athens Electric<br>
OH License 44810<br>
CO License 3773<br>
NABCEP </font><font size=1 color=blue>TM </font><font size=3 color=blue>Certified
PV Installer <br>
Office - 740-448-7328<br>
Mobile - 740-856-9648 </font><font size=3><br>
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