<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">In 7 years of Outback inverter installations, we've never had to go out to adjust something. The Outback defaults are pretty good out of the box, and not including the Mate keeps them from messing with the settings.<div>I have had several calls from customers WITH the Mate that had to be talked through the screens, and reassured that everything was working fine, even though they didn't understand some of the reading s on the screen.</div><div><br><div>
<span class="Apple-style-span" style="border-collapse: separate; border-spacing: 0px 0px; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: auto; -khtml-text-decorations-in-effect: none; text-indent: 0px; -apple-text-size-adjust: auto; text-transform: none; orphans: 2; white-space: normal; widows: 2; word-spacing: 0px; "><div>R. Walters</div><div><a href="mailto:ray@solarray.com">ray@solarray.com</a></div><div>Solar Engineer</div><div><br class="khtml-block-placeholder"></div><div><br class="khtml-block-placeholder"></div><br class="Apple-interchange-newline"></span>
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<br><div><div>On Nov 7, 2009, at 1:48 PM, jay peltz wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div>I always install a mate.</div><div><br></div><div>My logic is that I can try, might not succeed, to walk them over the phone through the many adjustments that might need to be made.</div><div>And also look at error messages etc which can save me a bunch of time.</div><div><br></div><div>So for those of you who don't include a mate, do you then charge the customer to show up and do a adjustment?</div><div><br></div><div>Thanks,</div><div><br></div><div>jay</div><div><br></div><div>peltz power</div><div><br></div><br><div><br></div><div><br><div><div>On Nov 7, 2009, at 12:10 PM, Allan Sindelar wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><span class="Apple-style-span" style="border-collapse: separate; font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div lang="EN-US" link="blue" vlink="purple" style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div class="Section1"><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="color: rgb(31, 73, 125); ">Ray,<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="color: rgb(31, 73, 125); ">We usually include the Mate if we expect a backup generator to be the periodic source of a higher C/rate than the PV array for equalizing batteries. The Mate is necessary to initiate an EQ charge algorithm. How do you accomplish periodic EQ with an Outback inverter and no Mate?<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="color: rgb(31, 73, 125); ">Thanks,<o:p></o:p></span></div><div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; color: rgb(31, 73, 125); ">Allan Sindelar<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 10pt; color: rgb(31, 73, 125); "><a href="mailto:Allan@positiveenergysolar.com" style="color: blue; text-decoration: underline; ">Allan@positiveenergysolar.com</a></span><span style="font-size: 11pt; color: rgb(31, 73, 125); "><o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 10pt; color: rgb(31, 73, 125); ">NABCEP Certified Photovoltaic Installer</span><span style="font-size: 11pt; color: rgb(31, 73, 125); "><o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 10pt; color: rgb(31, 73, 125); ">EE98J Journeyman Electrician</span><span style="font-size: 11pt; color: rgb(31, 73, 125); "><o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><b><span style="font-size: 11pt; color: rgb(31, 73, 125); ">Positive Energy, Inc.<o:p></o:p></span></b></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; color: rgb(31, 73, 125); ">3201 Calle Marie<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; color: rgb(31, 73, 125); ">Santa Fe, New Mexico 87507<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; color: rgb(31, 73, 125); ">505 424-1112<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 10pt; color: rgb(31, 73, 125); "><a href="http://www.positiveenergysolar.com/" style="color: blue; text-decoration: underline; ">www.PositiveEnergySolar.com</a></span><span style="font-size: 11pt; color: rgb(31, 73, 125); "><o:p></o:p></span></div></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="color: rgb(31, 73, 125); "><o:p> </o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><b><span style="font-size: 10pt; font-family: Tahoma, sans-serif; ">From:</span></b><span style="font-size: 10pt; font-family: Tahoma, sans-serif; "><span class="Apple-converted-space"> </span><a href="mailto:re-wrenches-bounces@lists.re-wrenches.org" style="color: blue; text-decoration: underline; ">re-wrenches-bounces@lists.re-wrenches.org</a><span class="Apple-converted-space"> </span>[<a href="mailto:re-wrenches-bounces@lists.re-wrenches.org" style="color: blue; text-decoration: underline; ">mailto:re-wrenches-bounces@lists.re-wrenches.org</a>]<span class="Apple-converted-space"> </span><b>On Behalf Of<span class="Apple-converted-space"> </span></b>R Ray Walters<br><br></span></div><div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; ">As far as customer interaction with the MATE, we generally don't provide one. They're way too expensive and hard to understand, and the chances of them screwing up the programming are too great.<o:p></o:p></div></div><div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; ">We install just the cable, and coil it up so that when we come out, we can access the programming without having to remove all the cover plates.<o:p></o:p></div></div><div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; ">Only customers that are comfortable with changing settings, etc. actually get a MATE. (1 out of 10) <o:p></o:p></div></div><div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><o:p> </o:p></div></div><div><div><div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 9pt; font-family: Helvetica, sans-serif; color: black; ">R. Walters<o:p></o:p></span></div></div><div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 9pt; font-family: Helvetica, sans-serif; color: black; "><a href="mailto:ray@solarray.com" style="color: blue; text-decoration: underline; ">ray@solarray.com</a><o:p></o:p></span></div></div><div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 9pt; font-family: Helvetica, sans-serif; color: black; ">Solar Engineer<o:p></o:p></span></div></div></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><o:p> </o:p></div></div></div></div></span></blockquote></div></div></div>_______________________________________________<br>List sponsored by Home Power magazine<br><br>List Address: <a href="mailto:RE-wrenches@lists.re-wrenches.org">RE-wrenches@lists.re-wrenches.org</a><br><br>Options & settings:<br><a href="http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org">http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org</a><br><br>List-Archive: http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org<br><br>List rules & etiquette:<br>www.re-wrenches.org/etiquette.htm<br><br>Check out participant bios:<br>www.members.re-wrenches.org<br><br></blockquote></div><br></div></body></html>