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<p class=MsoNormal><span style='color:#1F497D'>Mick,<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>I passed your question on to Dan
Mannix at Hitney Solar in Arizona, a Solarworld wholesale distributor. <o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>He replied:<o:p></o:p></span></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>Hi Allan,<o:p></o:p></p>
<p class=MsoPlainText>Have Mick call Danny Hytowitz at Solarworld.
805-388-6337.<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>Dan Mannix<o:p></o:p></p>
<p class=MsoPlainText>Hitney Solar Products, Inc.<o:p></o:p></p>
<p class=MsoPlainText><a href="http://www.hitneysolar.com">http://www.hitneysolar.com</a><o:p></o:p></p>
<p class=MsoPlainText>Ph: 928-636-1001<o:p></o:p></p>
<p class=MsoPlainText>Fax: 928-636-1664<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;color:#1F497D'>Allan Sindelar<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;color:#1F497D'><a
href="mailto:Allan@positiveenergysolar.com">Allan@positiveenergysolar.com</a></span><span
style='font-size:11.0pt;color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;color:#1F497D'>NABCEP
Certified Photovoltaic Installer</span><span style='font-size:11.0pt;
color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;color:#1F497D'>EE98J
Journeyman Electrician</span><span style='font-size:11.0pt;color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><b><span style='font-size:11.0pt;color:#1F497D'>Positive
Energy, Inc.<o:p></o:p></span></b></p>
<p class=MsoNormal><span style='font-size:11.0pt;color:#1F497D'>3201 Calle
Marie<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;color:#1F497D'>Santa Fe, New
Mexico 87507<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;color:#1F497D'>505 424-1112<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;color:#1F497D'><a
href="http://www.positiveenergysolar.com/">www.PositiveEnergySolar.com</a></span><span
style='font-size:11.0pt;color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
re-wrenches-bounces@lists.re-wrenches.org
[mailto:re-wrenches-bounces@lists.re-wrenches.org] <b>On Behalf Of </b>Mick
Abraham<br>
<b>Sent:</b> Sunday, September 27, 2009 6:43 PM<br>
<b>To:</b> RE-wrenches<br>
<b>Subject:</b> [RE-wrenches] Siemens SR-100 low power warranty claim--who do I
call?<o:p></o:p></span></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Greetings, Mechanics~<br>
<br>
A client has six SR-100 modules, about 1999 vintage. Based on some primitive
field testing, I think all six are slumpy on power delivery so I want to help
the customer initiate a warranty claim.<br>
<br>
I'm aware that SolarWorld is the latest name for that product line, but S-World
seems to not have a representative on the Wrench List. <br>
<br>
I don't know anyone at SolarWorld to whom I could submit this claim. If any of
you might have a name to suggest, kindly notify me on-list or off. I'm sorry to
use up some Wrench bandwidth for this request, but this group comes up as my
first choice for those who are "likely to know".<br>
<br>
If I do locate a customer service person at SolarWorld, I'll ask him or her to
make application for Wrench List participation. If we could get manufacturer
representation across the "full spectrum", that seems like a good
long term goal that would make the List even more valuable. I often search the
member list page (<a href="http://members.re-wrenches.org/">http://members.re-wrenches.org/</a>)
to figure out "who to call"...but it didn't help this time.<br>
<br>
Thanks in advance,<br>
<br clear=all>
Mick Abraham, Proprietor<br>
<a href="http://www.abrahamsolar.com">www.abrahamsolar.com</a><br>
<br>
Voice: 970-731-4675<o:p></o:p></p>
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