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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Marco and Mick,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I don’t think the issue is whether SolarWorld wants the
liability. They have the liability. They bought the company. This is not like GE
Energy where they were very careful to just buy AstroPower’s equipment in a
fire sale. I still think GE is liable, but I’m sure their lawyers don’t see it
that way.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>SolarWorld still has employees from the Siemens/Arco days so
contact the Camarillo office. <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Food for thought. If Siemens products are having difficulties at
10 years, what about others??? Maybe making PV modules is not so easy as people
think….<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Bill.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
re-wrenches-bounces@lists.re-wrenches.org
[mailto:re-wrenches-bounces@lists.re-wrenches.org] <b>On Behalf Of </b>Marco
Mangelsdorf<br>
<b>Sent:</b> Sunday, September 27, 2009 5:50 PM<br>
<b>To:</b> 'RE-wrenches'<br>
<b>Subject:</b> [RE-wrenches] Siemens SR-100 low power warranty claim--who do I
call?<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='color:#1F497D'>Mick,<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>I’ll be very interested in what
kind of response you get from Solarworld since they’re now twice removed from
Siemens (Arco Solar to Siemens to Shell to Solarworld). <o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>I would have a hard time believing
that any PV manufacturer is going to want to take on the liabilities from two
companies ago. But maybe I’ll be pleasantly surprised.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Marco<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>ProVision<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal style='margin-bottom:12.0pt'>Greetings, Mechanics~<br>
<br>
A client has six SR-100 modules, about 1999 vintage. Based on some primitive
field testing, I think all six are slumpy on power delivery so I want to help
the customer initiate a warranty claim.<br>
<br>
I'm aware that SolarWorld is the latest name for that product line, but S-World
seems to not have a representative on the Wrench List. <br>
<br>
I don't know anyone at SolarWorld to whom I could submit this claim. If any of
you might have a name to suggest, kindly notify me on-list or off. I'm sorry to
use up some Wrench bandwidth for this request, but this group comes up as my
first choice for those who are "likely to know".<br>
<br>
If I do locate a customer service person at SolarWorld, I'll ask him or her to
make application for Wrench List participation. If we could get manufacturer
representation across the "full spectrum", that seems like a good
long term goal that would make the List even more valuable. I often search the
member list page (<a href="http://members.re-wrenches.org/">http://members.re-wrenches.org/</a>)
to figure out "who to call"...but it didn't help this time.<br>
<br>
Thanks in advance,<br>
<br clear=all>
Mick Abraham, Proprietor<br>
<a href="http://www.abrahamsolar.com">www.abrahamsolar.com</a><br>
<br>
<o:p></o:p></p>
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