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<DIV><FONT size=2 face=Calibri>Unfortunately, Xantrex has been rather infamous
for their tech support for years. I thought things might get better when they
got taken over by Schneider, but instead things seem to have gotten
worse.</FONT></DIV>
<DIV><FONT size=2 face=Calibri></FONT> </DIV>
<DIV>..................................................................................................<BR>Northern
Arizona Wind & Sun - Electricity From The Sun Since 1979<BR>Solar Discussion
Forum: <A
href="http://www.wind-sun.com/ForumVB/">http://www.wind-sun.com/ForumVB/</A><BR>..................................................................................................</DIV>
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style="BORDER-LEFT: #000000 2px solid; PADDING-LEFT: 5px; PADDING-RIGHT: 0px; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="FONT: 10pt arial; BACKGROUND: #e4e4e4; font-color: black"><B>From:</B>
<A title=toddcory@finestplanet.com
href="mailto:toddcory@finestplanet.com">toddcory@finestplanet.com</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A
title=re-wrenches@lists.re-wrenches.org
href="mailto:re-wrenches@lists.re-wrenches.org">RE-wrenches</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Sunday, September 20, 2009 7:46
PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> Re: [RE-wrenches] XW6048 parts
problem</DIV>
<DIV><BR></DIV><FONT size=4 face=arial>After swearing off brand X I did a XW
system this last spring. The customer needed two AC inputs and unfortunately
the GVFX topology <U>still</U> only has one. On the single occasion I called
Xantrex to ask how to raise the sell (grid support) voltage the "tech support"
person told me to do what I already had done and hadn't worked. When I asked
for other suggestions he said he had none. The issue is still unresolved. I
was unimpressed and expect far better from tech support then this.
<BR><BR>Todd<BR><BR></FONT></BLOCKQUOTE></BODY></HTML>