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<div class=Section1>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Peter and all,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>The Enphase product is the only one of its kind on the market
currently (there will be more). Their sales are far beyond where they thought
they were going to be—good and bad news. Great for them to be confirmed
in their market prediction. Bad for the people who are anxious to get the
product.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Many companies simply ramp up production and hope for the best.
It is my impression that this is not what Enphase is doing. They are trying to
carefully control production.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>If you are making sales based on the benefits and availability
of the Enphase product alone, that is probably bad business. Until the Enphase
product is widely available, I would recommend that you continue to use the
product wisely in specific locations where it will clearly outperform any other
option. If you are using the Enphase product where another mature available
product will do, you are not using your head or applying the limited quantity
of available product wisely. <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Continue to move with measured caution. The product looks good,
but it is not a silver bullet. Don’t push the company to make stupid
mistakes and overproduce—too many companies in the PV industry are doing
that very thing today.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Bill.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
re-wrenches-bounces@lists.re-wrenches.org
[mailto:re-wrenches-bounces@lists.re-wrenches.org] <b>On Behalf Of </b>Peter
Parrish<br>
<b>Sent:</b> Friday, June 19, 2009 12:00 PM<br>
<b>To:</b> 'RE-wrenches'<br>
<b>Subject:</b> Re: [RE-wrenches] Enphase Recall?<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'>I see your point. If Marv is the one “manufacturer’s
rep” for EnPhase (they get just one, right?), then he should stay on
point, that is, squelch the rumor. I personally was offended by his propaganda
about product availability.</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'> </span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'>Actually, here is why I am upset. I have made a goal of our company
to keep 30% of our business repeat business or referrals. Why? We tend to close
these deals without competition, and the client usually comes to us
understanding that price is not their sole consideration. In other words, these
are our ideal clients.</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'> </span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'>Significant foul-ups by the manufacturer usually results in that
customer NOT giving us follow on work and more importantly NOT providing
positive referrals. In other words we get painted with the same broad brush.</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'> </span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'>I guess I could learn how to avoid having these truly unpleasant
events damage our company, but right now they usually do and I don’t
think it occurs to manufacturer’s reps that this sort of thing happens. </span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'> </span><o:p></o:p></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'>- Peter</span><o:p></o:p></p>
<p> <o:p></o:p></p>
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src="cid:image001.gif@01C9F0EE.471E98C0" align=left hspace=12 v:shapes="_x0000_s1026"><![endif]><span
style='font-size:9.0pt;color:navy'>Peter T. Parrish, Ph.D., President<br>
California Solar Engineering, Inc.<br>
820 Cynthia Ave., Los Angeles, CA 90065<br>
CA Lic. 854779, NABCEP Cert. 031806-26<br>
<a href="mailto:peter.parrish@calsolareng.com">peter.parrish@calsolareng.com</a>
<br>
Ph 323-258-8883, Mobile 323-839-6108, Fax
323-258-8885
</span><o:p></o:p></p>
<p> <o:p></o:p></p>
</div>
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<hr size=2 width="100%" align=center>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
re-wrenches-bounces@lists.re-wrenches.org
[mailto:re-wrenches-bounces@lists.re-wrenches.org] <b>On Behalf Of </b>R.
Walters<br>
<b>Sent:</b> Friday, June 19, 2009 11:11 AM<br>
<b>To:</b> RE-wrenches<br>
<b>Subject:</b> Re: [RE-wrenches] Enphase Recall?</span><o:p></o:p></p>
</div>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal>No offense Peter, but Enphase's growing pains are nothing
new to the PV industry. We've watched almost every supplier struggle to keep
up, have shortages, booboos, require free BETA testing of their "not quite
ready for prime time" products, etc. If manus can't comment without fear
on this list, we will be in the dark more: Not good.<o:p></o:p></p>
<div>
<p class=MsoNormal> <o:p></o:p></p>
<div>
<div>
<p class=MsoNormal><span style='font-size:6.0pt;font-family:"Helvetica","sans-serif";
color:black'>R. Walters</span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:6.0pt;font-family:"Helvetica","sans-serif";
color:black'>Solarray.com</span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:6.0pt;font-family:"Helvetica","sans-serif";
color:black'>NABCEP # 04170442<span class=apple-style-span>
</span></span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:6.0pt;font-family:"Helvetica","sans-serif";
color:black'> </span><o:p></o:p></p>
</div>
<p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p>
</div>
<p class=MsoNormal> <o:p></o:p></p>
<div>
<div>
<p class=MsoNormal>On Jun 19, 2009, at 11:47 AM, Allan Sindelar wrote:<o:p></o:p></p>
</div>
<p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'>Is anyone as bothered about this as I am?</span><o:p></o:p></p>
<p class=MsoNormal><span style='color:black'>Well, I’m not. </span><o:p></o:p></p>
<p class=MsoNormal><span style='color:black'> </span><o:p></o:p></p>
<p class=MsoNormal><span style='color:black'>The Wrenches list has always had
space and encouragement for a single technical representative from a
manufacturer. That’s a major asset in principle on the list. So far, Marv
has kept to the limits of the role of such a rep. It seemed to me that Marv’s
explanations were as clear and direct as could be.</span><o:p></o:p></p>
<p class=MsoNormal><span style='color:black'> </span><o:p></o:p></p>
<p class=MsoNormal><span style='color:black'>That’s my $.02.3. Certainly
there’s room for other opinions that differ from mine, Peter. Besides,
I’m an off-grid man.</span><o:p></o:p></p>
<p class=MsoNormal><span style='color:black'> </span><o:p></o:p></p>
<div>
<p class=MsoNormal><span style='color:#000066'>Allan Sindelar</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;color:#000066'><a
href="mailto:Allan@positiveenergysolar.com">Allan@positiveenergysolar.com</a></span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;color:#000066'>NABCEP
Certified Photovoltaic Installer</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;color:#000066'>EE98J
Journeyman Electrician</span><o:p></o:p></p>
<p class=MsoNormal><span style='color:#000066'>Positive Energy, Inc.</span><o:p></o:p></p>
<p class=MsoNormal><span style='color:#000066'>3201 Calle Marie</span><o:p></o:p></p>
<p class=MsoNormal><span style='color:#000066'>Santa Fe</span>, New Mexico 87507<o:p></o:p></p>
<p class=MsoNormal><span style='color:#000066'>505 424-1112</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#000066'><a href="http://www.positiveenergysolar.com">www.positiveenergysolar.com</a></span><o:p></o:p></p>
</div>
<div>
<div class=MsoNormal align=center style='text-align:center'>
<hr size=2 width="100%" align=center>
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<p class=MsoNormal style='margin-bottom:12.0pt'><b><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> re-wrenches-bounces@lists.re-wrenches.org [<a
href="mailto:re-wrenches-bounces@lists.re-wrenches.org">mailto:re-wrenches-bounces@lists.re-wrenches.org</a>]
<b>On Behalf Of </b>Peter Parrish</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'>Mr. Welch et al,</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'> </span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'>I am personally embarrassed by this thread. First, it is at its
best rumor mongering. Don’t get me wrong, a little mongering often is the
first step in teasing out the truth. So, we need to quickly move from mongering
to the facts.</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'> </span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'>What really bothers me is Marv’s participation. Marv works
for EnPhase and therefore is biased. Is he otherwise qualified to be on this
list?</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'> </span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'>Let me parse one of his statements (see below). Remember, we are
talking about a possible “recall”. Marv uses his post to prattle on
about:</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'> </span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'>“</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Demand
has far exceeded our expectations. This has led to challenges with product
availability which may have resulted in misinformation in the field.<span
style='color:navy'>” </span></span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'> </span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'>The first sentence is a bit of well crafted propaganda. The first
problem EnPhase had is that they discontinued one product, without sufficient
notice to their supply chain. This resulted in unfulfilled orders, sore
distributors, aggravated installers and irate customers. As to
“expectations” we can only guess whether the statement is factual,
as we are not privy to EnPhase’s expectations.</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'> </span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'>The second statement about [demand exceeding expectations leading
to] “challenges with product availability” is also misleading. Lack
of [new] product availability was a consequence to a problematic transition to
a contract manufacturer. So Enphase could not longer deliver the old product
and was not able to deliver the new product either. Under the circumstances,
they couldn’t fulfill a single order.</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'> </span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'>Finally, if Marv is talking about a “recall” being
“misinformation in the field”, he may be correct in so stating. But
that’s about it.</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'> </span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'>I honestly don’t know if we can filter marketing (i.e.
propaganda) statements from manufacturer representatives, Michael Welch’s
job is tough enough. So if Marv and others are qualified to post self-serving
statements about their Company’s products, maybe all we can do is to
comment on them when we read them.</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'> </span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'>Is anyone as bothered about this as I am?</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'> </span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'>- Peter</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'> </span><o:p></o:p></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#000066'> </span><o:p></o:p></p>
<p class=MsoNormal><image001.gif><span style='font-size:9.0pt'>Peter T.
Parrish, Ph.D., President<br>
California Solar Engineering, Inc.<br>
820 Cynthia Ave., Los Angeles, CA 90065<br>
CA Lic. 854779, NABCEP Cert. 031806-26<br>
<a href="mailto:peter.parrish@calsolareng.com">peter.parrish@calsolareng.com</a>
<br>
Ph 323-258-8883, Mobile 323-839-6108, Fax
323-258-8885
</span><o:p></o:p></p>
</div>
<pre><span style='color:#000066'> </span><o:p></o:p></pre></div>
<p class=MsoNormal><image001.gif><o:p></o:p></p>
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