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<DIV><FONT face=Arial>Thanks for staying on top of this Jeff</FONT></DIV>
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<DIV> Here are the other questions ...</DIV>
<DIV> </DIV>
<DIV>1. Do you have some type of retail store or public display area in
addition to your installation work?</DIV>
<DIV><FONT color=#0000ff>No, from home. But we're about to build a new rural
house with a separate dedicated building to lease to NTREI.</FONT></DIV>
<DIV> </DIV>
<DIV>2. If so, do you offer "parts" like inverters, charge controllers,
or hard-to-find solar hardware, or only sell turn key systems?</DIV>
<DIV><FONT color=#0000ff>Only design & install PV.
Occasionaly make sales to diy's & businesses.</FONT></DIV>
<DIV><FONT size=3></FONT> </DIV>
<DIV>3. Do you purchase factory direct for most items or from one
of the main whole-sellers?</DIV>
<DIV><FONT color=#0000ff>Buy 90% from established distributors, DC Power, AEE,
Sunwize but sometimes Kyocera.</FONT></DIV>
<DIV><FONT size=3></FONT> </DIV>
<DIV>4. If you also sell retail "parts" or other over the counter solar
items, what percent mark-up do you try for, or do you just sell at
manufacturer's suggested retail price?</DIV>
<DIV><FONT color=#0000ff>n/a</FONT></DIV>
<DIV><FONT color=#0000ff></FONT> </DIV>
<DIV>5. Do you have a web site that includes a "basket" for selling
these solar items, or do you have a web site that lists complete systems with
pricing, or just an informational web site?</DIV>
<DIV><FONT color=#0000ff size=3>no</FONT></DIV>
<DIV>6. Have you sold enough systems of similar size to start
offering "packaged" pricing for typical system sizes, or are you still
quoting each specific job based on a job specific bill of material?</DIV>
<DIV><FONT size=3><FONT color=#0000ff>The latter but I'm working to create
packages</FONT> </FONT></DIV>
<DIV><FONT size=3></FONT> </DIV>
<DIV>7. Do you warehouse larger quantities of modules and inverters, or
order for each project with just a few items on hand?</DIV>
<DIV><FONT color=#0000ff>I order per job but keep some BOS items in stock,
disconnects, wire, the usual fittings and hardware so we're not having to run
to the elec supply house more than once</FONT></DIV>
<DIV> </DIV>
<DIV>8. Have you had problems with credit cards being back-charged or
voided after shipment, and if you have, how did you reduce this problem?</DIV>
<DIV><FONT color=#0000ff>Don't yet have the volume to justify CCs</FONT></DIV>
<DIV> </DIV>
<DIV>9. Have you had modules or inverters damaged in shipment, and has
this ever happened and not be discovered until after acceptance of
delivery? </DIV>
<DIV><FONT color=#0000ff>Pallet of PV with forklift damage not discovered till
after delivery. Inverters (2) with minor, field reparible problems, out
of the box. Always received prompt service from PVP.</FONT></DIV>
<DIV> </DIV>
<DIV>10. What advertising have you found to be the most cost
effective?</DIV>
<DIV><FONT color=#0000ff>I have yet to find a good <U>local</U> source to
advertise since there are no concentrated target markets. I use national
magazines, HP etc.</FONT></DIV>
<DIV><FONT size=3></FONT> </DIV>
<DIV> </DIV>
<DIV>Thanks, A summary of all replys will be added to the contract
terms we are completing and distributed to all in a format you can cut and
paste as needed.<BR><BR> Jeff Yago,P.E., CEM <BR>
NABCEP Certified <BR> DTI Solar<BR> email:
jryago@netscape.com<BR> </DIV><BR> <BR>
<HR>
Netscape. Just the Net You Need.</DIV>
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