If someone calls for service or help on a system someone else installed or an old system out of warranty I charge $65 total drive time and $105 an hour on site to diagnosis and give them an estimate.  If I can fix the problem on the spot the $105 is credited toward labor.  The $105 counts toward the first hour labor on a future service call if they accept my quote to fix their system.  However the drive time and $105 is due when I arrive - before I start my inspection and written estimate.  Knowledge and time is all you have.  Don't be afraid of the dark or to charge what you're worth. 

 

From the Rubaiyat by Omar Khayyam;

And that inverted bowl they call the sky,

Where under crawling coop'd we live and die,

Lift not your hands to it for help,

For it as impotently moves as you or I.

 

Charge your customers for the grape in this magic shadow show,

 

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