In a message dated 03/09/2001 12:58:47 PM Pacific Standard Time,
ezra@lasqueti.net writes:
I'm back now, and trying to get caught up on gobs of stuff.
Hi Ezra, Don Loweburg here. What information do you have regarding the
Xantrex 5 year warranty on ST units installed in CA CEC rebate systems. As
you hopefully recall, the press release I sent you stated that the warranty
in these cases was for 5 years. This was not an add on or extended warranty
as presented at that time. The 5 year warranty has not been advertised in
subsequent releases from Xantrex. I would like to know that I do not need to
buy an extended warranty. As you know at least one other competitor offers a
5 year. I would hope this policy would be extended to all Xantrex products
installed by qualified installers in permitted projects. I and my customers
do not like having to purchase extended warranties.
Best, Don
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