[RE-wrenches] SolarEdge Contact

[David Coale]

Yes, the Solar Edge tech support stinks, unless you are doing a system with
a battery.  Then you get someone that really knows what they are talking
about.  For transfer of monitoring to another installer, use this link or
the chatbot:

https://www.solaredge.com/us/site-transfer

Hope that helps,

David


On Tue, May 5, 2026 at 5:47 PM Jason Szumlanski via RE-wrenches <
re-wrenches at lists.re-wrenches.org> wrote:

> Does anyone have a good inside SolarEdge contact that can assist me with
> their abysmal customer service department?
>
> I was just told that the only way to get access to a new clients
> monitoring system is to get the original contractor to turn it over to
> me. That original contractor? The bankrupt Titan Solar.
>
> The homeowner was never granted monitoring access years ago.
>
> SolarEdge has become impossible to work with. I don't know how they are
> still in business.
>
> Jason Szumlanski
> Florida Solar Design Group
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