[RE-wrenches] Sol-Ark Dark Mode

[Dave Tedeyan]

Hi All,

Does anyone know what it means when a Sol-Ark display goes into dark mode?
Instead of the normal white background and coloring, the background goes to
black, and the arrows are purple. I've talked to tech support, and all they
would tell me is that it is "not good". We reset the dongle and updated
firmware, and it went away, and I assumed that things were fine. But
overnight, the dark mode came back. This has happened each night since the
inverter was first turned on on Tuesday this week. Tech support wants me to
reset it again, but I can only assume that the dark mode will come back.
The customer was there for the installation over the past few days, but is
not going to be there for a little while to tell me if the dark mode comes
back. There is no indication on the monitoring site that this is happening,
and the inverter otherwise seems to be working completely normally. But
since tech support is not being particularly forthcoming with what this
indicates, I thought I would see if anyone here has seen this in the past.

Also, this is a system upgrade, and we are leaving the 1 year old lead acid
batteries in place. The old setup had the battery negative from the battery
box connected to ground in the main service panel. Does anyone know whether
leaving it like this will cause any issues?

Thanks!
-Dave

-- 

[image: Logo] <https://www.sungineersolar.com/>
Dave Tedeyan, P.E.
Owner | Sungineer Solar
p: he | him | his
a: 1653 Slaterville Rd. | Ithaca, NY 14850
w: www.sungineersolar.com <http://www.sungineersolar.com/>
c: (607) 270-0370
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