[RE-wrenches] Context XW+ Random Factory Defaults

Sat May 31 09:56:20 PDT 2025

Monday thru Friday. They may tell you that XW+ is not a good match with 
LFP unless the user knows what they are doing. XW pro was made to close 
loop and communicate with the bms. Since there were no faults logged it 
sounds like the battery cut out before the XW LBCO, which is wrong as 
you know and this was fixed on XWpro.  XW's should not change their 
master slave set-up unless they were really glitched or one has damaged 
memory. They should repower as they were set-up. Below is how it should 
look in set-up.

Good Luck!

Dave Angelini Offgrid Solar
"we go where powerlines don't"
    [1]https://offgridsolar1.com/ [2]  [1]
e-mail  offgridsolar at sti.net
text 209 813 0060

On 2025-05-31 7:16 am, Jason Szumlanski via RE-wrenches wrote:

> Are they open on Saturdays? It doesn't really matter anyway because I 
> went out to the remote island on an emergency basis this morning, and 
> we have a big storm rolling in, so we had to hightail it out of there. 
> I wouldn't have had time to call.
> 
> I definitely intend to get in touch with them for any advice they might 
> have. I was hoping to get some clues from anyone with similar 
> experiences.
> 
> Jason Szumlanski
> Principal Solar Designer | Florida Solar Design Group
> NABCEP Certified Solar Professional (PVIP)
> Florida State Certified Solar Contractor CVC56956
> Florida Certified Electrical Contractor EC13013208
> 
> On Sat, May 31, 2025, 10:04 AM Jay <jay.peltz at gmail.com> wrote:
> 
> Have you been able to get in touch with Schneider tech support?
> 
> On May 31, 2025, at 7:45 AM, Jason Szumlanski via RE-wrenches 
> <re-wrenches at lists.re-wrenches.org> wrote:
> 
> I have a new service client with dual XW+. When I first went out a 
> couple of weeks ago, the LFP batteries had completely shut down due to 
> low battery voltage. I had to jump start them with a Chargeverter. I 
> discovered that the inverter low battery cutoff was 44 volts, which is 
> lower than the battery BMS cut out. I also found the AGS set to manual 
> off, and I believe the voltage triggers were defaults, but I am not 
> certain.
> 
> There is an AGS, SCP, two MPPT 60 150, one MPPT 100 600, and an Insight 
> Home on the Xanbus Network. The owner cannot figure out how to access 
> the Insight Cloud, and I could not access the device on the local 
> network with the default password. Therefore, I am working with the SCP 
> only for settings.
> 
> I adjusted the settings on the inverters and AGS and checked all other 
> settings. We tested the generator functionality. Everything seemed 
> great.
> 
> Fast forward to this week, and the system had a complete shutdown. I 
> went out to the remote location today and found the inverters in 
> standby. I tried to enable them, and received an F66 error. I dug in 
> and found that they both had the same modbus address 00 and they were 
> both set to split phase master. Everything else appeared to be factory 
> defaults. Low battery cut out was sent to 44 volts again. The AGS had 
> disappeared from the network on the SCP. The batteries were at 100% 
> because the charge controllers were charging the batteries with solar 
> for the last couple of days with no load present. After power cycling 
> the inverters, the AGS reappeared on the SCP. The settings in the AGS 
> were exactly as I had left them last time.
> 
> It appears that the inverters went back to factory defaults, but 
> everything else seemed okay.
> 
> The only relevant thing in the fault logs was a low battery condition 
> F48 fault that occurred six days ago. Then, 18 hours later, multiple 
> F66 errors (5 or 6) occured over a 2-hour span. It appears this is when 
> the inverters reverted to factory defaults.
> 
> I don't work on a lot of Schneider inverters, so I am looking for any 
> insights, no pun intended, that you may have about this behavior.
> 
> I changed the names of the inverters from the factory default in the 
> SCP. If the settings do revert to factory defaults again, I'm hoping 
> this will be an indication if the names also revert.
> 
> One more piece of information. I seriously doubt that the occupants of 
> the property messed with anything in the SCP. However, I strongly 
> believe that they were flipping breakers, particularly on the solar 
> charge controllers. It's possible that turning off a controller messed 
> up the Xanbus, but I don't see what that would have to do with settings 
> getting changed.
> 
> Jason Szumlanski
> Florida Solar Design Group
> 
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