[RE-wrenches] Discover AES exposion

[Michael Morningstar]

Hey Everybody,

I wanted to circle back on the Discover AES explosion that I reported a few
weeks ago. As far as we know, there was a thermal runaway situation. Gas
from the battery filled the power room and then ignited causing an
explosion. It was hot enough that anything plastic melted. The steel man
door blew off its hinges. Beyond that, we are still trying to figure out
why it happened.

For now, what I want to say is that Discover has been awesome. The VP, CEO
and crew responded immediately. They are paying for the cleanup of the
building by a specialized remediation company, offered to pay to have the
building rebuilt, 2nd day shipped new rack mount batteries and a pre-built
Schneider system to the site. Are paying a plumbing contractor to replace
all of the plumbing (booster pump, pressure tank and significant treatment
equipment. Flying Mike Wight (ace off-grid installer and
applications engineer for Discover) to the site for the rebuild. And
reimbursing me for my involvement. This with no coercion or dawdling about.
As soon as they found out, they were on it. I spoke with the VP and CEO and
they genuinely care about my clients and want to do right for the sake of
doing right, not to avoid litigation. Tell me of another RE company, or any
company for that matter that would respond this way.

-- 

Michael Morningstar


Morningstar Electric Inc

PO Box 1494

Mount Shasta, CA 96067

530-921-0560

CSLB 1116835

mjmorningstar at gmail.com
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