[RE-wrenches] I know you've all said, "I told you so..." SolarEdge...

Dave Angelini Offgrid Solar offgridsolar at sti.net
Fri May 24 12:23:44 PDT 2024


Well to me the final, final straw is their stock price losing 2/3 its 
value in a year.

I tell all of my clients if you ever have to do roof solar, you should 
use a central inverter and not ever put electronics on a roof. Bad 
enough to put solar panels up there!

Dave Angelini Offgrid Solar
"we go where powerlines don't"
    [1]https://offgridsolar1.com/ [2]  [1]
e-mail  offgridsolar at sti.net
text 209 813 0060

On 2024-05-24 9:10 am, Scot Arey via RE-wrenches wrote:

> SolarEdge…I keep saying they fixed their reliability issues, but the 
> latest storms in Central Texas leave me again with frustration. Some 
> systems worked, others did not. Worst was ones that were 
> surge-sensitive as grid utility power was restored so a system in 
> backup yesterday turns into a service call with the grid back, as a 
> finicky BUI transfer switch didn't go back to grid power.
> 
> Make the run to the affected customer and wait and wait and wait for 
> tech support, only for them to finally take my call after I've packed 
> everything up (how long must we wait for a call pickup?) and the first 
> question is "send us pics of the installation." Of course that is to 
> grade the work and despite me saying we replaced a comms card in 
> November, and don't you have that picture still? I get the tier-1 
> blocking before I get to tier-2.
> 
> I've had a lot of final straws with SolarEdge, each time assuaged by a 
> "we're fixing reliability…we've improved tech support" but objectively, 
> this company drives most of my reliability frustration. Intra-"box" 
> comms are so finicky. I've told them they have Backup Interface Units 
> that get stuck between grid and backup during the rapid on and off 
> utility outages that come with many storms and they try to say "we have 
> not seen that" but I tell them I gave five examples just from me!
> 
> Vent over…know many of you have left SolarEdge and I suppose its stock 
> price a manifestation of that.
> 
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Links:
------
[1] http://members.sti.net/offgridsolar/
[2] https://offgridsolar1.com/
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