[RE-wrenches] Outback:

[Jeff Clearwater]

Here is the official word from the new president of Outback Power just 
now posted on the Outback Forum:

> Hello Outback Community,
>
> My name is Marshall Neipert, the new president of Outback Power. As 
> some of you may have heard, Outback Power has recently been purchased 
> from EnerSys in a private sale. Although the official announcement was 
> scheduled for the end of May, the ongoing issues with Optics RE have 
> prompted me to address the community earlier.
>
> I want to assure you that despite the transition to new ownership, the 
> hosting of Optics RE has not yet moved to Outback Power. It remains 
> hosted by EnerSys. I met with the lead tech at EnerSys responsible for 
> hosting Optics RE early Monday morning. He assured me that they have 
> identified the problem and are working diligently to bring Optics RE 
> back online as soon as possible.
>
> I will personally keep you updated on the progress here in this forum, 
> and we hope to resolve the issue very soon.
>
> This is not how I envisioned my introduction to the Outback community, 
> but under the circumstances, I wanted to assure you that I am 
> committed to maintaining open communication and ensuring that Outback 
> Power is in good hands.
>
> Please keep an eye out for our upcoming press release, which will 
> include exciting hints about the incredible, disruptive products 
> Outback Power will be releasing soon.
>
> Sincerely,
>
> Marshall Neipert
> President, Outback Power
Hope that helps to clear things up!

Best,


~~~~~~~~~~~
Jeff Clearwater


linkedin <https://www.linkedin.com/in/jeff-clearwater-0622a312/>
www.villagepowerdesign.com <http://www.villagepowerdesign.com>
cell - 413-559-9763
~~~~~~~~~~~~~~~~~~~~~~~


> Dave Angelini Offgrid Solar via RE-wrenches 
> <mailto:re-wrenches at lists.re-wrenches.org>
> May 20, 2024 at 12:00 PM
> Interesting that Commerce, TX is 20 miles from Sulphur Springs, TX 
> which is the home of Signature Solar.
> https://www.outbackpower.com/resources/ ... rt-request 
> <https://www.outbackpower.com/resources/technical-support/online-support-request>
> Shows:
> 404 Page Not Found
> Component not found
>
> Screenshot 2024-05-20 104538.jpg 
> <https://forum.outbackpower.com/download/file.php?id=8844&sid=e2971edb8c3c1f4852bd24fddac80465&mode=view>
>
> The moderators (not Outback employees) on the forum have an 
> interesting conspiracy thread going if it is a slow Monday.
> https://forum.outbackpower.com/viewtopic.php?t=18704&start=25
> Good info also on using WattPlott earlier in the thread.
>
> *Dave Angelini Offgrid Solar
> "we go where powerlines don't"
> <http://members.sti.net/offgridsolar/>https://offgridsolar1.com/<http://members.sti.net/offgridsolar/>
> e-mail offgridsolar at sti.net <mailto:offgridsolar at sti.net>
> text 209 813 0060*
>
>
> On 2024-05-20 8:51 am, William Miller via RE-wrenches wrote:
>
>
>
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> William Miller via RE-wrenches <mailto:re-wrenches at lists.re-wrenches.org>
> May 20, 2024 at 10:51 AM
>
> Friends:
>
> Optics is still down as of Monday morning.  Outback does not answer 
> telephone calls.  Options on their automated attendant are Tech 
> Support and Sales.  Either selection directs you to sales but no one 
> picks up.  I left several messages.
>
> I called Zonna Energy to ask.  They told me Outback had been purchased 
> and moved to Texas.  Zonna has stock and is being promised 
> manufacturing will be continued.  Zonna is aware Optics and Tech 
> Support are unavailable but don’t know when it will return. Zonna says 
> Outback has been responding to on-line case requests.  They seem 
> confident that the Outback line will continue as before.
>
> That’s what I have learned this morning.
>
> William
>
> Miller Solar
>
> 17395 Oak Road, Atascadero, CA 93422
>
> 805-438-5600
>
> www.millersolar.com <http://www.millersolar.com/>
>
> CA Lic. 773985
>
>
>
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