[RE-wrenches] Optics

[William Miller]

Friends:



I am sure you are all acutely aware, but this is not a trivial matter.  We
depend on Optics for alerts and trouble shooting.  We rely on Optics for
the history it records to analyze trends and evaluate production and
consumption. I doubt the data lost will back-fill.  I sell Outback based in
great part on the Optics interface.  For this system to be down for days at
a time is not a good sign at all.



I will be lighting up the phone lines on Monday to find out what happened
and to emphasize this cannot become a pattern.



William



Miller Solar

17395 Oak Road, Atascadero, CA 93422

805-438-5600

www.millersolar.com

CA Lic. 773985





*From:* RE-wrenches [mailto:re-wrenches-bounces at lists.re-wrenches.org] *On
Behalf Of *Lou Russo via RE-wrenches
*Sent:* Saturday, May 18, 2024 11:50 AM
*To:* RE-wrenches
*Cc:* Lou Russo
*Subject:* Re: [RE-wrenches] Optics



All my sites are currently down.



Not related but I tried to call tech support yesterday during business
hours and got message saying thank you for calling Outback Sales leave a
message.



I do hope they are just in transition but I got a bad feeling about this. I
hope I am wrong.



Has anyone heard for sure who bought them? I know they were bought from
talking to tech support but that is all I know and the Internet has 0 info
on a recent sale.



On Sat, May 18, 2024, 6:48 AM Dan Fink via RE-wrenches <
re-wrenches at lists.re-wrenches.org> wrote:

Mine all went down yesterday at noon MDT. I wonder if this has to do with
the sale of Outback?


Dan Fink

Owner, Buckville Energy Consulting LLC

IREC Certified Instructor for PV and Small Wind Installation

NABCEP Certified PV System Inspector

NABCEP PV Associate

d <dan.fink at greendustrialtraining.com>anbob88 at gmail.com

970-672-4342








On Sat, May 18, 2024 at 10:17 AM William Miller via RE-wrenches <
re-wrenches at lists.re-wrenches.org> wrote:

Friends:



100% of our Optics sites are down since 11 AM yesterday. Is it just us?

William Miller
Miller Solar.com
805-438-5600
www.millersolar.com



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