[RE-wrenches] Enphase failure

[Jay]

A follow up on this 

I talked to a buddy at a large company that installs enphase.  

He said the issue is that the firmware fails without the web for updates. He’s seen it lots of times. 

Which means this project will have to get web connected to hopefully fix it. 

I haven’t found in the instructions or warranty that web connection is mandatory, but maybe I missed it. 

Jay



> On Apr 12, 2023, at 3:34 PM, Jay <jay.peltz at gmail.com> wrote:
> 
> Hi all
> 
> I’m just starting to try and figure out a failed enphase system that was just noticed to be off line a few days ago. 
> 
> 12 x IQ7A
> 400 watt panels 
> The install is 20’ from the main transformer/load center.  1000 amp commercial panel 
> 
> There is no monitoring because they couldn’t get cat 5 to it and they won’t allow wifi as it’s on federal land. 
> 
> Ground mount
> 
> Installed 5/21
> Failed      10/22
> 
> 240vac at the trunk cable connection points where the inverter connects
> 
> All inverters show orange LED meaning no communication. 
> 
> All of the inverters don’t work. 
> 
> Does anyone have any ideas?
> I’m sort of stumped how all 12 inverters are broken?
> 
> Thanks
> 
> Jay
> 
> 
> 
> 
>